The ServiceNow Architect (CMDB/CSDM/ITOM) provides senior technical and architectural leadership for all ServiceNow Configuration Management Database (CMDB), Common Service Data Model (CSDM), IT Operations Management (ITOM), Service Graph, Discovery, Service Mapping, and related enterprise service-modeling capabilities. OCIO maintains and evolves enterprise IT capabilities required for the OIG mission, including database support, mobile device management, IT asset management, domain services, network transport, and service desk operations.