Head Of Commercial CRM & Customer Engagement Excellence (Director) Biogen IdecHead Of Commercial CRM & Customer Engagement Excellence (Director)Cambridge, MA$196,000–$270,000 / yearRegular employees are eligible to receive both short term and long-term incentives, including cash bonus and equity incentive opportunities, designed to reward recent achievements and recognize your future potential based on individual, business unit and company performance. In addition to compensation, Biogen offers a full and highly competitive range of benefits designed to support our employees' and their families physical, financial, emotional, and social well-being; including, but not limited to: Medical, Dental, Vision, & Life insurances.
Enterprise - ServiceNow Business Process Consultant - CRM Slalom IncEnterprise - ServiceNow Business Process Consultant - CRMBoston, MA$154,000–$189,000 / yearWhat You'll Do: As a ServiceNow CRM Business Process Consultant, you will serve as the voice of the business on ServiceNow CRM engagements and pre-sales activities across the customer and industry workflow portfolio, including Customer Service Management (CSM), Field Service Management (FSM), CPQ (Logik.io), From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life.
CRM Platform Owner & Enterprise Architecture Lead ImCheck Therapeutics SASCRM Platform Owner & Enterprise Architecture LeadCambridge, MA$145,000–$210,000 / yearThis senior leadership role is responsible for defining the multi-year CRM strategy, ensuring platform scalability, leading integrations across the commercial technology landscape and enabling excellence across Sales, Service, Marketing and Field operations. This role serves as the executive integrator across Commercial, IT, Data/Analytics and external partners, ensuring that CRM capabilities, data flows, and interfaces operate seamlessly across the broader commercial ecosystem.
Veeva CRM Lead Diverse Lynx, LLCVeeva CRM LeadBoston, MAExperience in full System Development Life Cycle (Proposal, Process Engineering, Design, Development, Testing, Deployment, and Support) Knowledge in Application Design and Development using Salesforce Apex, Salesforce Configurations, Veeva Vault SDK and Veeva Vault Platform configuration. Experience in Veeva Approved Email, Veeva Network, Veeva Open data, Veeva Align, Veeva Engage or Veeva Events Management.
Veeva CRM Lead Talent Software Services, Inc.Veeva CRM LeadBoston, MARemote$60.60 / hourExperience across the full Software Development Life Cycle (SDLC), including proposal, process engineering, design, development, testing, deployment, and support. Must-Have Technical/Functional Skills: 5–8 years of experience providing solutions and technical architecture for Veeva CRM Suite applications.
NewLead Business Analyst Veeva CRM Danta TechnologiesLead Business Analyst Veeva CRMCambridge, MARemote$50–$55 / hourThis position emphasizes the importance of quality and timely execution of consulting projects, fostering strong relationships with clients, and utilizing in-depth technical expertise in the Veeva CRM / Vault CRM Platform to drive successful outcomes. We are looking for knowledge of key domain and platform areas relevant to our environment, including MDM, Veeva Align, Sampling, Medical Inquiry Requests (MIRs), and related business processes.
CRM Platform Owner & Enterprise Architecture Lead Ipsen SACRM Platform Owner & Enterprise Architecture LeadCambridge, MA$145,000–$210,000 / yearThis senior leadership role is responsible for defining the multi-year CRM strategy, ensuring platform scalability, leading integrations across the commercial technology landscape and enabling excellence across Sales, Service, Marketing and Field operations. This role serves as the executive integrator across Commercial, IT, Data/Analytics and external partners, ensuring that CRM capabilities, data flows, and interfaces operate seamlessly across the broader commercial ecosystem.
Senior Product Designer II, CRM CompassSenior Product Designer II, CRMBoston, MA$147,400–$163,800 / yearThe ideal candidate is highly collaborative, comfortable operating in ambiguity, and experienced in designing workflow-heavy SaaS, enterprise workflow or CRM products across web and mobile platforms, with a demonstrated ability to design for AI-driven features. In this role, you will partner closely with Product, Engineering, Data, AI and Operations teams to design scalable workflows and systems that help real estate agents manage relationships, automate tasks, and grow their businesses more effectively.
Senior Technical Architect - Patient CRM Veeva SystemsSenior Technical Architect - Patient CRMBoston, MA$80,000–$200,000 / yearUnlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation's conduct-including customers, employees, and the community-in addition to shareholders' interests. This pivotal role involves designing, overseeing, and executing technical services for customer implementations of the Patient CRM product, specifically focused on the complex data ecosystem of patient support and patient engagement.
HubSpot CRM Administration Lead SalesWorksHubSpot CRM Administration LeadBoston, MassachusettsA successful candidate will be responsible for directly interacting with SalesWorks clients and enabling them to achieve their objectives related to managing and developing sales and demand generation-related software, such as CRM, sales enablement tools, marketing automation tools, and other database platforms. SalesWorks is looking for a detail-oriented, self-directed, and creative problem solver to support client services in the field of sales operations as a HubSpot CRM Administration Lead.
Vice President - Patient CRM Strategy Veeva Systems IncVice President - Patient CRM StrategyBoston, MA$150,000–$300,000 / yearThis role is responsible for shaping Veeva's Patient CRM product strategy, creating the Patient CRM product messaging and positioning, determining Patient CRM customer pricing, playing a lead role in senior-level customer discussions, and overall customer success with Patient CRM. We're not just any public company - we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
Veeva CRM Administration or Engineer Pyramid Consulting, IncVeeva CRM Administration or EngineerBoston, MA$50–$55 / hourBy applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. This is a 12+ Months Contract opportunity with long-term potential and is located in Boston, MA/Teaneck, NJ/San Francisco, CA (Hybrid) .
CRM & Lead Management Specialist TUV SUD AGCRM & Lead Management SpecialistBoston, MAWorking closely with Sales and Marketing, you will help ensure leads are accurately routed and followed up, maintain CRM data quality, develop automated workflows and nurturing activities, and continuously improve the customer journey and lead conversion process. Familiarity with digital marketing, demand generation, email marketing workflows, customer lifecycle management, and the use of AI prompts or tools to support research and sales activities.
Technical Account Executive, CRM | Housing Elise A.I. Technologies Corp.Technical Account Executive, CRM | HousingBoston, MAStrong technical background with prior Presales / Solutions Engineering experience strongly preferred - comfortable owning discovery, solution design, and technical validation end-to-end. Own the full sales lifecycle for EliseAI's Housing CRM within the housing vertical - deep technical discovery tailored solution design technical validation / POC commercial close.
Director, Therapeutic Area Strategy, CRM Novartis AGDirector, Therapeutic Area Strategy, CRMCambridge, MA$176,400–$327,600 / yearIn-depth TA knowledge (or track record to acquire required TA expertise effectively and rapidly) in CRM.Highly agile having the capacity to support a number of strategic DAs within a TA and multiple programs internal and externalSubstantial experience evaluating new product opportunities (through M&A, BD&L and internal re-search programs).At least 5-7 years of Industry pharma and/or medical devices Experience in Research & Development and/or commercial functions with experience conducting, commissioning, analyzing primary researchExperience of strategy development and asset shaping early in lifecycle (any functional perspective)Recent (post 2015) local US in-market experience; local US experience includes working within the US market with the local US customers, US health care systems / systemsBenefits & Rewards The salary for this position is expected to range between $176,400 and $327,600 per year. Supports development and delivery of TA-specific strategic external insights to support identification of growth opportunities, emerging competitive challenges and support creation of a third-party view around key strategic levers, and commissions targeted primary research.
Veeva CRM Lead Tata Consultancy Services LtdVeeva CRM LeadBoston, MA$140,000–$180,000 / yearExperience in Veeva Approved Email, Veeva Network, Veeva Open data, Veeva Align, Veeva Engage or Veeva Events Management. Experience in full System Development Life Cycle (Proposal, Process Engineering, Design, Development, Testing, Deployment, and Support) Knowledge in Application Design and Development.
Veeva CRM Administration or Engineer Pyramid, IncVeeva CRM Administration or EngineerBoston, MA$50–$55 / hourFull timeBy applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. This is a 12+ Months Contract opportunity with long-term potential and is located in Boston, MA/Teaneck, NJ/San Francisco, CA (Hybrid) .
Assoc Director CRM Product Owner Alnylam Pharmaceuticals IncAssoc Director CRM Product OwnerCambridge, MA$172,200–$233,000 / yearThe ideal candidate brings strong life sciences CRM experience, product management discipline, stakeholder leadership, and the ability to translate business needs into practical, scalable technology outcomes. Lead Product Ownership and Delivery: Own day-to-day product management for CRM capabilities, including intake, requirements, prioritization, backlog management, delivery coordination, release planning, and adoption.
CRM Operations Specialist Remote YO AI LabsCRM Operations Specialist RemoteBoston, MARemoteEvaluate and provide expert input on CRM workflows, sales processes, pipeline management, and automation logic using platforms such as Salesforce, HubSpot, and similar tools. 3+ years of hands-on experience in CRM operations, sales operations, revenue operations, or a related field, with demonstrated expertise in Salesforce and/or HubSpot.
Salesforce Digital Platform Lead - CRM & Engagement Technology Moderna IncSalesforce Digital Platform Lead - CRM & Engagement TechnologyCambridge, MA$167,000–$300,700 / yearWe are proud to have been recognized as a Science Magazine Top Biopharma Employer, a Fast Company Best Workplace for Innovators, and a Great Place to Work in the U.S. If you want to make a difference and join a team that is changing the future of medicine, we invite you to visit modernatx.com/careers to learn more about our current opportunities. The platform supports Commercial, Medical, Customer Service, Marketing, and Scientific Communications teams, enabling scalable and compliant engagement with healthcare professionals, patients, and other stakeholders globally.