Bachelor's degree or equivalent experience required; advanced degree in Communications, Organizational Development, Change Management, Journalism, Public Relations, Business Administration, or related field preferred; 8–10 years of progressive experience in internal communications, change communications, organizational effectiveness, employee engagement, or corporate communications, including experience in a global or matrixed environment; Demonstrated success developing and implementing enterprise-wide internal communications strategies, and building the systems and governance models that support them; Experience leading communications for organizational change, transformation, technology implementation, or enterprise-wide adoption — including communicating complex business, technology, or AI-related initiatives to diverse audiences; Working knowledge of change management principles and experience partnering with leaders to drive adoption and behavior change; Strong grasp of communication channels, audience segmentation, planning, and executive communications; Experience advising senior leaders on communication strategy and messaging; Strong analytical skills, with experience using engagement data and communication metrics to inform decisions; Experience managing communications platforms, intranets, or digital workplace tools preferred; familiarity with AI-enabled communication tools and emerging workplace technologies a plus; and. Establish and oversee an enterprise communication channel strategy — including a clear channel map defining the purpose of each major channel (e.g., IJM All email, All Hands, SharePoint, Teams, manager meetings, newsletters) — and evaluate and optimize platforms, tools, and emerging technologies, including AI, to improve effectiveness, consistency, and employee experience.