You will work closely with the customer, Customer Resource Coordinators (CRCs), Systems Application Engineers (SAEs), Branch Operations Managers (BOMs), Truck Based Service Managers (TBSMs), and technicians to keep service scopes aligned, documentation accurate, and work completed on time. This Houston-based role sits at the center of Equipment North America (EqNA) work, coordinating field service, customer communication, and service readiness across sales, operations, and the branch team.