Prepares documents related to services, cremations, maintenance etc., + Greets and receives client families and / or other persons entering the office for information and assistance + Accommodates the needs of the family during a service and/or visitation + May wash and clean funeral home vehicles and other client vehicles as required from time to time **MINIMUM Requirements** **Education** + High school diploma or equivalent **Experience** + Previous customer service and/or sales experience preferred + Proficient with MS Office suite and databases preferred; ability and willingness to learn required **Certification/Licenses** + Valid state driver’s license with an acceptable driving record required **Knowledge, Skills and Abilities:** + High level of compassion and integrity + Clear and concise verbal and written communication skills + Professional behaviors and team player Postal Code: 65202 Category (Portal Searching): Administration and Clerical Job Location: US-MO - Columbia Job Profile ID: F00216 Time Type: Full time Location Name: Memorial Funeral Home/Columbia - Memorial Park Cemetery - Memorial Crematory **JOB RESPONSIBILITIES** + Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items + Prepares documents related to services, cremations, maintenance, as directed by management + Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations + Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.