Hands-on experience as a Service Engineer, Service Technician, or in a similar technical service role, with experience supporting DV LED (Direct View LED Video wall), digital signage, IT monitors, medical monitors, hospitality displays, commercial signage, AV systems, or related technology solutions. This position plays a key role in delivering high-quality service experiences by supporting troubleshooting, repair planning, product issue analysis, service documentation, customer communication, and cross-functional collaboration.