Additionally, the Manager serves as the primary point of contact for any customer account issues and works cross-functionally with Sales, Operations, and senior Finance leadership to ensure, timely and accurate revenue recognition as well as support forecasting of near-term product demand.
The Manager of the Order to Cash (O2C) process reports directly to the CFO and is responsible for overseeing and executing the end-to-end revenue cycle, from order processing through cash collection and reconciliation.