Personal Financial Counselor; Cincinnati, OH Magellan Health IncPersonal Financial Counselor; Cincinnati, OHCincinnati, OHServices include education and counseling addressing financial services that may include, but are not limited to, one-on-one counseling, consultation with a commander or with another provider or staff, conducting briefings and presentations, or providing referral resources to a participant outside the context of a counseling session. Coordinates, publicizes and provides a wide variety of Personal Financial Management classes/workshops, e.g., topics across the military lifecycle, including, but not limited to, arrival at first duty station, pre- and post-deployment, and personal and career events outlined in DoDI 1322.34.
Chemical Dependency Counselor 2, Department of Psychiatry and Behavioral Neuroscience University of CincinnatiChemical Dependency Counselor 2, Department of Psychiatry and Behavioral NeuroscienceCincinnati, OHUCs momentum has never been stronger as the anchor of the Cincinnati Innovation District, the oldest cooperative education (co-op) program in the country with students earning $94 million annually through paid experiences, an academic health system, and as a member of the Big 12 Conference. Job Overview As one of the oldest medical schools in the country, the UC College of Medicine has a reputation for training best-in-class health care professionals and developing cutting-edge procedures and research that improves the health and clinical care of patients.
NewPatient Financial Services Specialist Lindner Center of HopePatient Financial Services SpecialistMason, OhioIn connection with the registration manager, work with Intake/ARC, outpatient registration, residential admissions and utilization review departments to ensure benefit verifications authorizations, helping hands applications, probono, financial assistance applications and other insurance related questions both internally and externally are addressed timely. When loading benefits, performs audit of accounts to ensure all of the required demographic, insurance, financial forms, and contracts are obtained and documented in the electronic medical record.
Senior Admissions Counselor, Arts &Sciences Academic Recruitment and Enrollment University of CincinnatiSenior Admissions Counselor, Arts &Sciences Academic Recruitment and EnrollmentCincinnati, OH$50,000–$53,000 / yearThe Senior Admissions Counselor will manage recruitment territories, coordinate specialized programmatic areas, support cross-functional recruitment initiatives, and serve as a peer leader and mentor for Admissions Counselors, student ambassadors, and other recruitment partners as assigned. Support strategic enrollment priorities for the College of Arts and Sciences, with particular emphasis on expanding college access and representation among various student populations (including underrepresented, high-achieving, transfer, out-of-state, and international students).
College Counselor - IDEA Cincinnati Region (Future Vacancy) IDEA Public SchoolsCollege Counselor - IDEA Cincinnati Region (Future Vacancy)Cincinnati, OH$61,000–$72,000 / yearSince 2000, IDEA Public Schools has grown from a small school with 150 students to a multi-state network of tuition-free, Pre-K-12 public charter schools. Instead, applying to this posting allows IDEA to gather your information and assess your fit and move quickly once our team identifies an available opportunity for the 2026-2027 Academic Year with an intended start in July 2026.
School Based Social Worker (LISW) or Clinical Counselor (LPCC), Mariemont High School Cincinnati Children's Hospital Medical CenterSchool Based Social Worker (LISW) or Clinical Counselor (LPCC), Mariemont High SchoolCincinnati, OHCollaboration with patient/family/caregivers to identify appropriate resources to support the needed interventions Maintain fluent knowledge of internal and external resources. Provide self-management support to high risk/complex patients/families to increase their skills and confidence to manage their chronic care conditions at home.
School Based Social Worker (LISW) or Clinical Counselor (LPCC), Mason Middle School Cincinnati Children's Hospital Medical CenterSchool Based Social Worker (LISW) or Clinical Counselor (LPCC), Mason Middle SchoolLiberty Township, OHCincinnati Children's is: Recognized by U.S. News & World Report as a top 10 best Children's Hospitals in the nation for more than 15 years Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH) Funding Recognized as one of America's Best Large Employers (2025), America's Best Employers for New Grads (2025) One of the nation's America's Most Innovative Companies as noted by Fortune Consistently certified as great place to work A Leading Disability Employer as noted by the National Organization on Disability Magnet designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC) We Embrace Innovation-Together. JOB QUALIFICATIONS Master's degree in Clinical Counseling or Social Work 2+ years of work experience in a related job discipline LPCC or LISW License in the state of Ohio May require clinical license, certification or training Primary Location Liberty LA Schedule Full time Shift Day (United States of America) Department Psychiatry Employee Status Regular FTE 1 Weekly Hours 40 About Us At Cincinnati Children's, we come to work with one goal: to make children's health better.
Social Worker (LISW) or Clinical Counselor (LPCC), Springmyer Elementary School Cincinnati Children's Hospital Medical CenterSocial Worker (LISW) or Clinical Counselor (LPCC), Springmyer Elementary SchoolLiberty Township, OHCollaboration with patient/family/caregivers to identify appropriate resources to support the needed interventions Maintain fluent knowledge of internal and external resources. Provide self-management support to high risk/complex patients/families to increase their skills and confidence to manage their chronic care conditions at home.
School Based Social Worker (LISW) or Clinical Counselor (LPCC), Mason Elementary/Intermediate School Cincinnati Children's Hospital Medical CenterSchool Based Social Worker (LISW) or Clinical Counselor (LPCC), Mason Elementary/Intermediate SchoolLiberty Township, OHCollaboration with patient/family/caregivers to identify appropriate resources to support the needed interventions Maintain fluent knowledge of internal and external resources. Provide self-management support to high risk/complex patients/families to increase their skills and confidence to manage their chronic care conditions at home.
Admissions Counselor, College of Engineering & Applied Science University of CincinnatiAdmissions Counselor, College of Engineering & Applied ScienceCincinnati, OHThe Admissions Counselor will interact and collaborate with faculty & staff members from other CEAS and University offices who support the office's initiatives: Advising, Office of Inclusive Excellence & Community Engagement, Facilities, UC Central Admissions & Enrollment Management, etc. May coordinate a specialized programmatic area such as on-campus and off-campus events, student tour guides, tele-counseling, campus visits, outreach and access, high-achieving scholars, website, social media, transfer, communications and marketing, regional campus referrals, etc.
Homeowners Assistance Counselor Fifth Third BancorpHomeowners Assistance CounselorCincinnati, OHAnalyze customer''s situation and collateral risk to present alternative solutions including Forbearance Plans, Repayment Plans, Modifications, Assumptions, Pre-foreclosure / Short Sales, and Deed in Lieu; Assist in identifying, negotiating and pursuing the appropriate loss mitigation option that best maximizes customer satisfaction and investor return. The counselor works to minimize potential losses on delinquent loans by contacting the borrowers &/or their agents, mortgage brokers, real estate agents, title companies, attorneys, investors and insurers to work toward resolution of the delinquency in accordance with departmental and legal guidelines, while ensuring company and investor goals.
Patient Access Coordinator Lead-AOC''s FT 8:30-5:00 The Christ HospitalPatient Access Coordinator Lead-AOC''s FT 8:30-5:00Cincinnati, OHAnalyze patient accounts; evaluate financial data for Establishment of current accounts and documents comments to reflect actions taken regarding accounts to maximize reimbursement Prioritize organizations participation in insurance contracts. Interviews patients and obtains and verifies appropriate personal demographic and financial information for the purposes of ensuring: (1) quality patient care through proper patient identification and (2) maximal reimbursement for all billable clinical services rendered.
Patient Access Coordinator Lead-Mt Auburn Cancer Center FT 8:00-4:30 The Christ HospitalPatient Access Coordinator Lead-Mt Auburn Cancer Center FT 8:00-4:30Cincinnati, OHAnalyze patient accounts; evaluate financial data for Establishment of current accounts and documents comments to reflect actions taken regarding accounts to maximize reimbursement Prioritize organizations participation in insurance contracts. Interviews patients and obtains and verifies appropriate personal demographic and financial information for the purposes of ensuring: (1) quality patient care through proper patient identification and (2) maximal reimbursement for all billable clinical services rendered.
Patient Access Coordinator Lead-AOC's FT 8:30-5:00 The Christ Hospital Health NetworkPatient Access Coordinator Lead-AOC's FT 8:30-5:00Cincinnati, OHAnalyze patient accounts; evaluate financial data for Establishment of current accounts and documents comments to reflect actions taken regarding accounts to maximize reimbursement Prioritize organizations participation in insurance contracts. Interviews patients and obtains and verifies appropriate personal demographic and financial information for the purposes of ensuring: (1) quality patient care through proper patient identification and (2) maximal reimbursement for all billable clinical services rendered.
Patient Access Coordinator Lead-Mt Auburn Cancer Center FT 8:00-4:30 The Christ Hospital Health NetworkPatient Access Coordinator Lead-Mt Auburn Cancer Center FT 8:00-4:30Cincinnati, OHAnalyze patient accounts; evaluate financial data for Establishment of current accounts and documents comments to reflect actions taken regarding accounts to maximize reimbursement Prioritize organizations participation in insurance contracts. Interviews patients and obtains and verifies appropriate personal demographic and financial information for the purposes of ensuring: (1) quality patient care through proper patient identification and (2) maximal reimbursement for all billable clinical services rendered.
PATIENT ACCESS COORDINATOR-Montgomery FT 8:30-5:00 pm The Christ HospitalPATIENT ACCESS COORDINATOR-Montgomery FT 8:30-5:00 pmCincinnati, OHAnalyze patient accounts; evaluate financial data for establishment of current accounts and documents comments to reflect actions taken regarding accounts to maximize reimbursement. Obtain and verify appropriate personal, demographic and financial information for the purposes of ensuring (1) Quality patient care through proper patient identification and (2) maximal reimbursement for all billable clinical services rendered.
PATIENT ACCESS COORDINATOR-Mt Auburn ER Day Shift PT 10 hour shifts The Christ HospitalPATIENT ACCESS COORDINATOR-Mt Auburn ER Day Shift PT 10 hour shiftsCincinnati, OHAnalyze patient accounts; evaluate financial data for establishment of current accounts and documents comments to reflect actions taken regarding accounts to maximize reimbursement. Obtain and verify appropriate personal, demographic and financial information for the purposes of ensuring (1) Quality patient care through proper patient identification and (2) maximal reimbursement for all billable clinical services rendered.
PATIENT ACCESS COORDINATOR-Red Bank Part Time The Christ HospitalPATIENT ACCESS COORDINATOR-Red Bank Part TimeCincinnati, OHAnalyze patient accounts; evaluate financial data for establishment of current accounts and documents comments to reflect actions taken regarding accounts to maximize reimbursement. Obtain and verify appropriate personal, demographic and financial information for the purposes of ensuring (1) Quality patient care through proper patient identification and (2) maximal reimbursement for all billable clinical services rendered.
Patient Access Coordinator-Obstetrics HUC/Registration FT nights The Christ HospitalPatient Access Coordinator-Obstetrics HUC/Registration FT nightsCincinnati, OHAnalyze patient accounts; evaluate financial data for establishment of current accounts and documents comments to reflect actions taken regarding accounts to maximize reimbursement. Obtain and verify appropriate personal, demographic and financial information for the purposes of ensuring (1) Quality patient care through proper patient identification and (2) maximal reimbursement for all billable clinical services rendered.
PATIENT ACCESS COORDINATOR-Liberty PT 2nd shift 5:00-11:30 The Christ HospitalPATIENT ACCESS COORDINATOR-Liberty PT 2nd shift 5:00-11:30Liberty Township, OHAnalyze patient accounts; evaluate financial data for establishment of current accounts and documents comments to reflect actions taken regarding accounts to maximize reimbursement. Obtain and verify appropriate personal, demographic and financial information for the purposes of ensuring (1) Quality patient care through proper patient identification and (2) maximal reimbursement for all billable clinical services rendered.
Patient Access Coordinator - Montgomery - Full Time - Days The Christ HospitalPatient Access Coordinator - Montgomery - Full Time - DaysCincinnati, OHAnalyze patient accounts; evaluate financial data for establishment of current accounts and documents comments to reflect actions taken regarding accounts to maximize reimbursement. Obtain and verify appropriate personal, demographic and financial information for the purposes of ensuring (1) Quality patient care through proper patient identification and (2) maximal reimbursement for all billable clinical services rendered.
Patient Navigator-RN - Main Chemotherapy - Part Time - Days The Christ Hospital Health NetworkPatient Navigator-RN - Main Chemotherapy - Part Time - DaysCincinnati, OHREQUIRED SKILLS AND KNOWLEDGE: The RN will: • demonstrate the knowledge, abilities, and skills to provide age and culturally specific patient care and education; • demonstrate effective verbal and written communication skills and interpersonal skills with peers, physicians, patients, families, and team members; • use appropriate channels of communication; • maintain patient / family confidentiality (HIPPA); • demonstrate ability to prioritize and perform multiple tasks; • be highly self-motivated, flexible and creative, with strong leadership and presentation skills; • demonstrate critical thinking with problem resolution; • maintain competence and demonstrate evidence of continuing professional growth; • demonstrate the ability to accept and implement change; • demonstrate the ability to work and function independently in a variety of settings, including culturally diverse settings. The primary goals of the Patient Navigator role are to: (1) improve patient outcomes; (2) support, educate, guide and empower the patient / family; (3) bridge gaps in communication and promote timely transition between service providers along the healthcare continuum; (4) provide seamless and efficient patient care; (5) remove barriers to care and minimize fragmentation of care for the patient / family; and (6) provide a consistent contact person and advocate for the patient / family, in order to improve the patient / family experience and satisfaction.
Patient Access Coordinator - Montgomery - Full Time - Days The Christ Hospital Health NetworkPatient Access Coordinator - Montgomery - Full Time - DaysCincinnati, OHAnalyze patient accounts; evaluate financial data for establishment of current accounts and documents comments to reflect actions taken regarding accounts to maximize reimbursement. Obtain and verify appropriate personal, demographic and financial information for the purposes of ensuring (1) Quality patient care through proper patient identification and (2) maximal reimbursement for all billable clinical services rendered.
PATIENT ACCESS COORDINATOR-Mt Auburn ER Day Shift PT 10 hour shifts The Christ Hospital Health NetworkPATIENT ACCESS COORDINATOR-Mt Auburn ER Day Shift PT 10 hour shiftsCincinnati, OHAnalyze patient accounts; evaluate financial data for establishment of current accounts and documents comments to reflect actions taken regarding accounts to maximize reimbursement. Obtain and verify appropriate personal, demographic and financial information for the purposes of ensuring (1) Quality patient care through proper patient identification and (2) maximal reimbursement for all billable clinical services rendered.
PATIENT ACCESS COORDINATOR-Montgomery FT 8:30-5:00 pm The Christ Hospital Health NetworkPATIENT ACCESS COORDINATOR-Montgomery FT 8:30-5:00 pmCincinnati, OHAnalyze patient accounts; evaluate financial data for establishment of current accounts and documents comments to reflect actions taken regarding accounts to maximize reimbursement. Obtain and verify appropriate personal, demographic and financial information for the purposes of ensuring (1) Quality patient care through proper patient identification and (2) maximal reimbursement for all billable clinical services rendered.
Patient Access Coordinator-Obstetrics HUC/Registration FT nights The Christ Hospital Health NetworkPatient Access Coordinator-Obstetrics HUC/Registration FT nightsCincinnati, OHAnalyze patient accounts; evaluate financial data for establishment of current accounts and documents comments to reflect actions taken regarding accounts to maximize reimbursement. Obtain and verify appropriate personal, demographic and financial information for the purposes of ensuring (1) Quality patient care through proper patient identification and (2) maximal reimbursement for all billable clinical services rendered.
Patient Access Coordinator - Redbank II 100 CV Testing Center - Part Time - Days The Christ Hospital Health NetworkPatient Access Coordinator - Redbank II 100 CV Testing Center - Part Time - DaysCincinnati, OHAnalyze patient accounts; evaluate financial data for establishment of current accounts and documents comments to reflect actions taken regarding accounts to maximize reimbursement. Obtain and verify appropriate personal, demographic and financial information for the purposes of ensuring (1) Quality patient care through proper patient identification and (2) maximal reimbursement for all billable clinical services rendered.
Patient Access Coordinator - Liberty - Part Time - Evenings The Christ Hospital Health NetworkPatient Access Coordinator - Liberty - Part Time - EveningsLiberty Township, OHAnalyze patient accounts; evaluate financial data for establishment of current accounts and documents comments to reflect actions taken regarding accounts to maximize reimbursement. Obtain and verify appropriate personal, demographic and financial information for the purposes of ensuring (1) Quality patient care through proper patient identification and (2) maximal reimbursement for all billable clinical services rendered.
Patient Access Coordinator - Main Admitting and Reg - Part Time - Days The Christ HospitalPatient Access Coordinator - Main Admitting and Reg - Part Time - DaysCincinnati, OHANALYTICAL SKILLS: Analyze patient accounts; evaluate financial data for establishment of current accounts and documents comments to reflect actions taken regarding accounts to maximize reimbursement. Obtain and verify appropriate personal, demographic and financial information for the purposes of ensuring (1) Quality patient care through proper patient identification and (2) maximal reimbursement for all billable clinical services rendered.
PATIENT ACCESS COORDINATOR-Liberty Twnsp-FT The Christ HospitalPATIENT ACCESS COORDINATOR-Liberty Twnsp-FTLiberty Township, OHANALYTICAL SKILLS: Analyze patient accounts; evaluate financial data for establishment of current accounts and documents comments to reflect actions taken regarding accounts to maximize reimbursement. Obtain and verify appropriate personal, demographic and financial information for the purposes of ensuring (1) Quality patient care through proper patient identification and (2) maximal reimbursement for all billable clinical services rendered.
Healthcare Collections Specialist Acadia Healthcare Co IncHealthcare Collections SpecialistCincinnati, OHGather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment. Alert Financial Counselors and Business Office Director of all benefit eligibility matters that suggest or challenge reimbursement.
Hospital Based Patient Advocate Elevate Patient Financial Solutions IncHospital Based Patient AdvocateOHHybrid employees working from home are expected to comply with Elevate's Remote Work Policy, including but not limited to working in a private and dedicated workspace where confidential information can be shared in accordance with HIPAA and PHI requirements. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions.
Hospital Based Bilingual Patient Advocate Elevate Patient Financial Solutions IncHospital Based Bilingual Patient AdvocateOHAs a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. This onsite, hospital-based role places you at the heart of patient financial advocacy-meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance.
Patient Advocate - Hospital Based Elevate Patient Financial Solutions IncPatient Advocate - Hospital BasedOHHybrid employees working from home are expected to comply with Elevate's Remote Work Policy, including but not limited to working in a private and dedicated workspace where confidential information can be shared in accordance with HIPAA and PHI requirements. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions.
Hospital Based Patient Advocate-Floater Elevate Patient Financial Solutions IncHospital Based Patient Advocate-FloaterOHHybrid employees working from home are expected to comply with Elevate's Remote Work Policy, including but not limited to working in a private and dedicated workspace where confidential information can be shared in accordance with HIPAA and PHI requirements. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions.
Temporary Hospital Based Patient Advocate Elevate Patient Financial Solutions IncTemporary Hospital Based Patient AdvocateOHHybrid employees working from home are expected to comply with Elevate's Remote Work Policy, including but not limited to working in a private and dedicated workspace where confidential information can be shared in accordance with HIPAA and PHI requirements. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions.
NewHospital Based Patient Advocate (PART TIME) Elevate Patient Financial Solutions IncHospital Based Patient Advocate (PART TIME)OHHybrid employees working from home are expected to comply with Elevate's Remote Work Policy, including but not limited to working in a private and dedicated workspace where confidential information can be shared in accordance with HIPAA and PHI requirements. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions.
Patient Services Representative - Forest Park Internal Medicine & Pediatrics Mercy HealthPatient Services Representative - Forest Park Internal Medicine & PediatricsCincinnati, OHAnswers internal and external calls in a friendly and helpful manner, routes calls, schedules patients, and enters necessary information for patient scheduling into the computer system in a timely and accurate manner. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.
Patient Services Representative (PSR) - Cardiology - West Hospital Mercy HealthPatient Services Representative (PSR) - Cardiology - West HospitalCincinnati, OHAnswers internal and external calls in a friendly and helpful manner, routes calls, schedules patients, and enters necessary information for patient scheduling into the computer system in a timely and accurate manner. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.
Patient Service Representative (PSR) - Anderson Cardiology Mercy HealthPatient Service Representative (PSR) - Anderson CardiologyCincinnati, OHAnswers internal and external calls in a friendly and helpful manner, routes calls, schedules patients, and enters necessary information for patient scheduling into the computer system in a timely and accurate manner. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.
NewPatient Services Representative (PSR) - Mason Primary Care Mercy HealthPatient Services Representative (PSR) - Mason Primary CareMason, OHAnswers internal and external calls in a friendly and helpful manner, routes calls, schedules patients, and enters necessary information for patient scheduling into the computer system in a timely and accurate manner. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.
NewPatient Service Representative (PSR) - Fairfield Internal Medicine Mercy HealthPatient Service Representative (PSR) - Fairfield Internal MedicineFairfield, OHAnswers internal and external calls in a friendly and helpful manner, routes calls, schedules patients, and enters necessary information for patient scheduling into the computer system in a timely and accurate manner. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.
Patient Services Representative - Kenwood Internal Medicine Mercy HealthPatient Services Representative - Kenwood Internal MedicineCincinnati, OHAnswers internal and external calls in a friendly and helpful manner, routes calls, schedules patients, and enters necessary information for patient scheduling into the computer system in a timely and accurate manner. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.
Patient Services Representative (PSR) - Fairfield Healthy Weight Mercy HealthPatient Services Representative (PSR) - Fairfield Healthy WeightFairfield, OHAnswers internal and external calls in a friendly and helpful manner, routes calls, schedules patients, and enters necessary information for patient scheduling into the computer system in a timely and accurate manner. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.
Patient Services Representative (PSR) - Rookwood Family Medicine Mercy HealthPatient Services Representative (PSR) - Rookwood Family MedicineNorwood, OHAnswers internal and external calls in a friendly and helpful manner, routes calls, schedules patients, and enters necessary information for patient scheduling into the computer system in a timely and accurate manner. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.
Patient Services Representative - Kenwood Dermatology Mercy HealthPatient Services Representative - Kenwood DermatologyCincinnati, OHAnswers internal and external calls in a friendly and helpful manner, routes calls, schedules patients, and enters necessary information for patient scheduling into the computer system in a timely and accurate manner. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.
Patient Services Representative (PSR) - Amberly Village Physicians Mercy HealthPatient Services Representative (PSR) - Amberly Village PhysiciansCincinnati, OHEssential Functions: • Serves as the primary point of contact between patients and physician practices • Provides strong communication and excellent customer service skills by greeting patients and the community in a respectful manner • Answers internal and external calls in a friendly and helpful manner, routes calls, schedules patients, and enters necessary information for patient scheduling into the computer system in a timely and accurate manner • Processes patients in practice as they present for their appointments • Possesses the ability to troubleshoot and resolve problems promptly, ensuring patient flow is maintained and informs supervisor of any department and patient issues immediately • Processes admission paperwork, including basic insurance verification • Secures, completes and verifies all pertinent patient demographic and insurance information as part of the registration process • Corrects registration errors as needed • Records time indicators for lobby wait times • Calculates patient liabilities and actively collects and processes patient payments • Reconciles cash drawer at the close of the day • Performs charge entry for external services (i.e. nursing homes) as necessary • Schedules referrals or follow-up appointments and/or assists with scheduling, rescheduling or canceling other services for patients • Assists patients with online scheduling and MyChart as necessary • Assists patients in obtaining necessary referrals for follow-up services and record referrals on tracking tool (referral/consults) • Responsible for and/or assist in obtaining proper authorizations and pre-certifications if applicable for all procedures scheduled through the physician practice • Pulls patient charts as needed per office policy, files and maintains information as appropriate in chart per policy, and routes charts to clinical staff as indicated in office per policy • Verifies RX benefits in electronic health record, per protocol • Refers patients to financial counselors when additional financial counseling or payment arrangements are needed • Completes accounts in revenue cycle software. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.
Lead Patient Services Representative - Kings Mills Multispecialty Suite Mercy HealthLead Patient Services Representative - Kings Mills Multispecialty SuiteMason, OHLead responsibilities are designated and assigned by the practice leader including but not limited to: orientation of new hire Patient Services Representatives, assisting in ensuring communication to PSR team related to new workflows and best practices as related to customer service and the revenue cycle. The Lead PSR role also provides front-office support duties including, but not limited to, registering patients, check in/check out, obtaining referrals and pre-certifications, collecting co-pays/cash handling, scheduling appointments, and answering phones.
Patient Services Representative — Kenwood Dermatology Bon Secours Mercy HealthPatient Services Representative — Kenwood DermatologyCincinnati, OH
Patient Services Representative (PSR) - Rookwood Family Medicine Bon Secours Mercy Health IncPatient Services Representative (PSR) - Rookwood Family MedicineNorwood, OHAnswers internal and external calls in a friendly and helpful manner, routes calls, schedules patients, and enters necessary information for patient scheduling into the computer system in a timely and accurate manner. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.