Assesses & identify patients’ needs and make appropriate referrals based on patient’s needs, which may include case managers, social workers, registered dietitians, financial assistants, genetic counselors, chaplains, counselors, psychologists/psychiatrists, PT/OT, speech, home care, hospice, palliative care, interpreters, multi-disciplinary conferences (tumor board), support groups, lymphedema clinic, oncology rehabilitation, survivorship clinic. Exhibits customer service skills, leadership skills, takes initiative and is self-directed, cultural sensitivity/language skills, patient triage skills, nursing theory and practice knowledge and skills, problem-solving skills, and advocacy skills.