Plans, develops and oversees financial aid, scholarship and grant application, evaluation, award and disbursement processes and ensures they are accurate, timely and efficient; ensures the proper determination of student eligibility for financial aid; oversees the comparison of financial need with available financial aid and personally adjudicates the more complex and difficult financial aid and student account issues and appeals; interprets, explains and enforces policies, procedures and practices; provides technical direction to staff and information to students pertaining to financial aid rules, regulations, operational procedures and associated federal and state programs; coordinates with other departments including EOPS, CalWORKS and the Bookstore on student financial aid awards. While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve complex problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work.