Professional Licenses/Certifications: • Certificate of completion from a NAVTA-approved Veterinary Assistant program preferred• Experience:• One year of experience in a pet care setting preferred• Skills, Ability and Knowledge:• Broad knowledge of animal science• Basic knowledge of pharmacology• Proficiency with a variety of computer programs including Microsoft Outlook, Word and• industry internet sites• Basic written, verbal, and active listening communication skills with a customer-oriented• approach• Basic mathematical skills to ensure the administration of accurate drug and fluid doses• Basic analytical, critical thinking, judgement, and problem-solving skills• Compassion and empathy for both pets and pet owners• Interact with a variety of clients and employees in a professional, caring, compassionate, and• tactful manner• Strong attention to detail and high level of accuracy• Strong organizational and time management skills, including managing multiple priorities• Handle and maintain sensitive and confidential information with discretion• Maintain a calm demeanor in a work environment that fluctuates from orderly to fast paced• and stressful. • Foster a culture built on our values: Respect, Learning, Do the Right Thing, WOW Service,• and Fun• Clean, disinfect, and prepare exam rooms, medical equipment, and surgery between each• appointment• Obtain initial patient information, medical histories, vaccination records, and the reason for the• pet’s visit.