NewRemote Sales Representative Reineke AgencyRemote Sales RepresentativeKansas City, MORemoteThis is a 1099 independent contractor opportunity that gives you the freedom to build your own business on your schedule, backed by a proven system, hands-on mentorship, and real growth potential. We are currently seeking a Remote Sales Representative who is coachable, motivated, and passionate about helping people make confident financial decisions.
NewRoute Service Representative - UniFirst UniFirstRoute Service Representative - UniFirstKansas City, MOSales & Upselling Mindset: You identify opportunities to introduce new garments, products and services that benefit the customer, driving additional revenue while enhancing the value you provide. • Represent UniFirst on the Road: Operate a company walk-in truck along designated routes, delivering exceptional service, prioritizing safety at all times, and reinforcing strong customer relationships.
Financial Representative Entry Level KMO - Northwestern MutualFinancial Representative Entry LevelLeawood, KSPrevious experience: Began as a college intern while attending Northwest Missouri State University and transitioned into a full-time financial advisor in 2018, building his career in Northwestern Mutual’s Kansas City office and advancing into leadership through growth and development roles. Passionate about: Developing future leaders, building strong client relationships, serving the Kansas City community, mentoring emerging advisors, and creating long-term impact through thoughtful, holistic financial planning.
Financial Representative Trainee (Sales) - Kansas City, KS Mutual of Omaha Insurance CompanyFinancial Representative Trainee (Sales) - Kansas City, KSKansas City, KS$36,000–$75,000 / yearAs a Financial Representative Trainee, you'll embark on a comprehensive program that equips you with the skills and competencies necessary to excel in selling Individual Insurance products and building a sustainable, holistic financial practice. Through a combination of self-study, hands-on projects, and experienced mentorship, you'll receive the training and support you need to run your own business and build a rewarding career.
College Financial Representative, Internship Program Northwestern MutualCollege Financial Representative, Internship ProgramLeawood, Kansas$500–$1,000 / yearInternOur college financial representatives, who come from varying academic backgrounds and experiences, begin to build a financial planning practice while engaging local and nationwide experts, exclusive financial products, and the support of a Fortune 500 company. Overview: College Financial Representatives in the internship program at Northwestern Mutual are provided guidance, connection, and a framework for building an integrated financial planning practice from the ground up.
Financial Representative - Seeking Growth Mallett Region - Modern Woodmen of AmericaFinancial Representative - Seeking GrowthOverland Park, KS$97,000–$192,000 / yearPossessing a competitive nature or experience as a former athlete (basketball, baseball, football, soccer, track, running, hockey, diving, rugby, lacrosse, swimming, try-athletics, golf, tennis, pickleball, coach, athletic trainer, fitness trainer, etc.) is a bonus. The Role of Financial Representative: As a Financial Representative at Modern Woodmen, you play a pivotal role in addressing members’ financial needs, demonstrating leadership in the community, and supporting the continued growth of the local office.
Financial Services Representative World Acceptance CorporationFinancial Services RepresentativeMO$16–$19 / hourWorld Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. Based in Greenville, SC, World reaches over one million customers annually - turning their financial possibility into reality through services like personal loans and tax preparation.
Financial Services Representative - State Farm Agent Team Member Josh Bodner - State Farm AgentFinancial Services Representative - State Farm Agent Team MemberBlue Springs, MOROLE DESCRIPTION: As a Financial Service Representative with the Josh Bodner Agency, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options.
Financial Services Operations Representative I SS&CFinancial Services Operations Representative IKansas City, MissouriProcess a high volume of transactions for alternative investment (ALTS) accounts, including purchases, redemptions, transfers, and account updates, ensuring accuracy and timeliness. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Financial Services Representative (Bilingual - Spanish) Enterprise Bank & Trust (Saint Louis)Financial Services Representative (Bilingual - Spanish)Overland Park, KSEnterprise Bank & Trust is committed to managing our business and community relationships in ways that positively impact our associates, clients, and the diverse communities where we work and live. Job Description: Summary: The Financial Services Representative serves as the bank's front-line customer service associate and is responsible for creating a welcoming environment and good impression for our customers.
Financial Services Operations Representative I SS&C Technologies Holdings IncFinancial Services Operations Representative IKansas City, MOProcess a high volume of transactions for alternative investment (ALTS) accounts, including purchases, redemptions, transfers, and account updates, ensuring accuracy and timeliness. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Financial Services Representative - State Farm Agent Team Member Tracy Tucker - State Farm AgentFinancial Services Representative - State Farm Agent Team MemberKearney, MOAs a growing and fast-paced insurance agency, we’re looking for a motivated and experienced Licensed Sales Professional to join our team and play a key role in driving growth and delivering outstanding customer service. As a Licensed Sales Professional, you will be responsible for helping clients with their insurance needs—whether it’s personal lines, auto, home, renters, life, or other coverages.
Financial Advisor Northwestern MutualFinancial AdvisorLeawood, Kansas$61,000–$250,000 / yearFull timeNorthwestern Mutual is the marketing name for The Northwestern Mutual Life Insurance Company (NM) and its subsidiaries, including Northwestern Long Term Care Insurance Company (NLTC), Northwestern Mutual Investment Services, LLC (NMIS) (Investment Brokerage Services), a registered investment adviser, broker-dealer, and member of FINRA and SIPC, and Northwestern Mutual Wealth Management Company® (NMWMC) (Investment Advisory Services), a federal savings bank. As used here, “revenue” includes exclusively First Year and Renewal Commissions, Bonuses, Northwestern Mutual Investment Services, LLC and Northwestern Mutual Wealth Management Company commissions and fees, Strategic Employee Benefits Services commissions, and Expense Allowances.
Financial Advisor Southern Missouri Bancorp IncFinancial AdvisorMOExcellent oral and written communication skills; Sales oriented and ability to interact with clients understand their goals and financial needs and recommend solutions; Assertive, competitive, self-starter, goal-oriented and results-driven with an entrepreneurial spirit; Highly self-motivated, creative, decisive. Financial Advisors have access to a full range of wealth building, managing and preserving services through the Broker/Dealer, including mutual funds, stocks, bonds, managed accounts, ETFs, REITs, annuities, insurance and estate planning.
Financial Advisor Edward D Jones & Co LPFinancial AdvisorKansas City, MO$45,000–$100,000 / yearBenefits: Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), disability income continuation, basic life, and basic AD&D coverage. Compensation: We know that building a business takes time, so we've built a new financial advisor compensation program that supports and rewards you as you learn the skills, systems and business practices you need to succeed in our client-first business model.
Sr. Financial Advisor First National Bank of OmahaSr. Financial AdvisorKansas City, MOFinancial Advisor is accountable to advise affluent clients through multiple delivery channels of investment management, fiduciary advice, specialized asset management, full service financial planning and business succession planning. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves-no matter their role or where they are in their journey.
Wealth Financial Advisor - Kansas City, MO Corebridge Financial IncWealth Financial Advisor - Kansas City, MOOverland Park, KSCandidates for the role must not have made any political contributions that, under 17 CFR § 275.206(4)-5 or other federal or state pay-to-play regulations, would disqualify the candidate or Corebridge Financial from conducting Corebridge Financial's business, or that would otherwise create a conflict of interest for Corebridge Financial. We align to a set of Values that are the core pillars that define our culture and help bring our brand purpose to life: We are stronger as one: We collaborate across the enterprise, scale what works and act decisively for our customers and partners.
Financial Advisor - OakStar Bank LPL Financial Holdings IncFinancial Advisor - OakStar BankOverland Park, KS$45,000–$90,000 / yearThis position will offer: • The ability to build a strong client base with the Bank's exceptional referral system • Several branch territories with significant deposit base, which includes current clients who need an advisor to support their financial goals • The opportunity to find new clients via the bank's client base • The opportunity to create client solutions without proprietary products • The ability to grow your business with LPL's combination of tools, technology, and support • The benefit of LPL's experience helping financial institutions grow and maximize their investment programs • The opportunity to capitalize on the bank's reputation and community standing. Your partnership includes: • Access to our proprietary technology and a suite of customized services • An open architecture platform with access to thousands of investment products from leading third-party product sponsors • Resources and expertise across the firm to help you create client solutions • The freedom to create solutions specific to your client's goals.
Patient Financial Advisor The University of Kansas Health SystemPatient Financial AdvisorKansas City, Kansas3 or more years of combined experience in financial advising, claims processing, collections, customer service, or revenue cycle positions (includes admitting, patient accounting, prior authorizations, or pre-registration). Determines possible Medicaid or Disability linkage for patients as needed; this includes the ability to interpret the patients H&P to determine disability.
Insurance and Financial Services Position - State Farm Team Member Michael Sales - State Farm AgentInsurance and Financial Services Position - State Farm Team MemberKansas City, MOSeeking an Insurance and Financial service representative to help grow and maintain our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. Serve as a trusted advisor to clients by assessing their insurance and financial needs and recommending appropriate products and services.
NewFinancial Advisor Internship Synergy Wealth SolutionsFinancial Advisor InternshipOverland Park, KSAt Synergy Wealth Solutions, we help individuals, families, and business owners move toward financial freedom through holistic planning, exceptional service, and strong long-term relationships. We also believe in developing future advisors early by giving them real exposure, meaningful mentorship, and the kind of environment where motivated people can grow fast.
NewExperienced Financial Advisor Synergy Wealth SolutionsExperienced Financial AdvisorOverland Park, KSThis opportunity is ideal for an advisor who wants to expand within a firm that can support multiple practice models, including holistic planning, wealth management, or protection-focused business development. You will work with individuals, families, and business owners to deliver thoughtful advice, deepen client relationships, and continue growing your practice in a supportive, growth-oriented environment.
Financial Advisor UMB Financial CorpFinancial AdvisorLeawood, KSProducts include, but not limited to: mutual funds, variable and fixed insurance products, CDs, UITs, fixed income and equity securities, managed accounts such as mutual fund wrap accounts, SMAs, UMAs, affiliated IA programs and investment advisory and trust accounts managed by UMB Bank. The posted compensation range on this listing represents UMB's good faith and reasonable estimate based on its budget and what it expects to be the starting pay for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors.
Wealth Financial Advisor - Kansas City, MO Corebridge FinancialWealth Financial Advisor - Kansas City, MOOverland Park, KansasCandidates for the role must not have made any political contributions that, under 17 CFR § 275.206(4)-5 or other federal or state pay-to-play regulations, would disqualify the candidate or Corebridge Financial from conducting Corebridge Financial’s business, or that would otherwise create a conflict of interest for Corebridge Financial. We align to a set of Values that are the core pillars that define our culture and help bring our brand purpose to life: We are stronger as one: We collaborate across the enterprise, scale what works and act decisively for our customers and partners.
Financial Advisor UMB BankFinancial AdvisorLeawood, KansasProducts include, but not limited to: mutual funds, variable and fixed insurance products, CDs, UITs, fixed income and equity securities, managed accounts such as mutual fund wrap accounts, SMAs, UMAs, affiliated IA programs and investment advisory and trust accounts managed by UMB Bank. The posted compensation range on this listing represents UMB’s good faith and reasonable estimate based on its budget and what it expects to be the starting pay for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors.
Financial Advisor Capitol Federal Savings BankFinancial AdvisorOverland Park, KansasMaintains and services current customer accounts by answering questions about the market, appraising the customer’s portfolio, giving investment advice and acting as a liaison with other departments within the Bank. Develops and maintains a personal marketing plan to identify target markets, prospect new customers and further develop individual portfolio of existing customers.
NewFinancial Advisor Synergy Wealth SolutionsFinancial AdvisorOverland Park, KS$70,000–$200,000 / yearWe provide the training, mentorship, and support needed to help new advisors grow into confident professionals who deliver holistic planning and exceptional service. This role is ideal for someone who is persuasive, competitive, entrepreneurial, and energized by the opportunity to grow a business while making a real difference in clients’ lives.
NewFinancial Controller - Sapphire Americas Cement SapphireFinancial Controller - SapphireOverland Park, KS$102,700–$125,600 / yearWe specialize in transforming residual and non-recyclable materials into alternative fuels and raw materials for cement manufacturing - offering a zero-landfill pathway that conserves natural resources and advances the circular economy. This position manages the monthly close process, reviewing revenue & cost variances, coordinating the budget process, maintaining forecasts, and monitoring capital spending.
Personal Financial Counselor, PFC- Fort Leavenworth, KS Magellan Health IncPersonal Financial Counselor, PFC- Fort Leavenworth, KSKSServices include education and counseling addressing financial services that may include, but are not limited to, one-on-one counseling, consultation with a commander or with another provider or staff, conducting briefings and presentations, or providing referral resources to a participant outside the context of a counseling session. Coordinates, publicizes and provides a wide variety of Personal Financial Management classes/workshops, e.g., topics across the military lifecycle, including, but not limited to, arrival at first duty station, pre- and post-deployment, and personal and career events outlined in DoDI 1322.34.
Financial Advisor Capitol Federal Financial IncFinancial AdvisorOverland Park, KSMaintains and services current customer accounts by answering questions about the market, appraising the customer's portfolio, giving investment advice and acting as a liaison with other departments within the Bank. Develops and maintains a personal marketing plan to identify target markets, prospect new customers and further develop individual portfolio of existing customers.
Financial Systems Specialist Deloitte Touche Tohmatsu LtdFinancial Systems SpecialistKansas City, MO$74,900–$147,600 / yearOur purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Registered Operations Leader - Ameriprise Financial Advisors - Overland Park, KS AmeripriseRegistered Operations Leader - Ameriprise Financial Advisors - Overland Park, KSOverland Park, KansasLeverage your strong leadership skills by managing branch staff (including Registered Client Service Associates and non-registered Client Service Associates), working directly with employee advisors, and partnering with additional branch leaders. At Ameriprise Financial, we take pride in providing our clients with a personalized experience every step of the way; if you thrive in an environment where you can help others and create a positive impact on a client’s overall experience, we invite you to take your career to the next level by applying to join our team today!
Patient Scheduling Representative The University of Kansas Health SystemPatient Scheduling RepresentativeOlathe, KSResponsible for accurate scheduling/rescheduling / cancellations of patient visits; including clinic appointments (in person and telehealth), treatments such as (chemotherapy, radiation therapy, surgeries, procedures and or ancillary services) using extensive knowledge of appointment types, locations, providers and specialties. Builds and maintains trusting relationships with provider and clinical team to provide holistic and patient centered scheduling services, while advocating for patient's needs (transportation, financial, logistical) and coordinating care appointments across multiple campuses.
Patient Scheduling Representative, Cancer Center The University of Kansas Health SystemPatient Scheduling Representative, Cancer CenterOverland Park, KSResponsible for accurate scheduling/rescheduling / cancellations of patient visits; including clinic appointments (in person and telehealth), treatments such as (chemotherapy, radiation therapy, surgeries, procedures and or ancillary services) using extensive knowledge of appointment types, locations, providers and specialties. Builds and maintains trusting relationships with provider and clinical team to provide holistic and patient centered scheduling services, while advocating for patient''s needs (transportation, financial, logistical) and coordinating care appointments across multiple campuses.
Patient Service Representative - PRN The University of Kansas Health SystemPatient Service Representative - PRNKansas City, MissouriResponsible for accurate scheduling/rescheduling / cancellations of patient visits; including clinic appointments (in person and telehealth), treatments such as (chemotherapy, radiation therapy, surgeries, procedures and or ancillary services) using extensive knowledge of appointment types, locations, providers and specialties. Builds and maintains trusting relationships with provider and clinical team to provide holistic and patient centered scheduling services, while advocating for patient's needs (transportation, financial, logistical) and coordinating care appointments across multiple campuses.
Bi-Lingual Customer Service Representative (Spanish & English) QCHI/ LendNation Open CareerBi-Lingual Customer Service Representative (Spanish & English)Kansas City, MissouriWith more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products.
NewCustomer Service Representative QCHI/ LendNation Open CareerCustomer Service RepresentativeOlathe, KansasWith more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products.
Territory Sales Representative Andrew Meier Inc.Territory Sales RepresentativeIndependence, Missouri$75,000–$90,000 / yearCandidates within 6 months or less of degree completion will be considered, as will candidates with less than 4 years of professional work experience who have relevant or specialized outside sales experience. Our agency specializes in providing essential financial support to families during unforeseen circumstances such as cancer, accidental injury, heart attacks, strokes, and hospitalization.
Territory Software Sales Representative Global Payments IncTerritory Software Sales RepresentativeKansas City, MOEvery day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. As a B2B Outside Sales Representative on the Genius team, you bring innovative solutions directly to business owners and create a real, measurable impact on their day-to-day operations.
NewFinal Expense Representative InsuraTecFinal Expense RepresentativeKansas City, MORemoteEngage with clients in a client-focused manner, understanding their needs and providing tailored solutions in the realm of final expense planning. Join us in promoting financial security and providing valuable services to our clients, all while enjoying the benefits of remote work and a supportive team environment.
Customer Experience Representative SILAC Insurance CompanyCustomer Experience RepresentativeOverland Park, KSFull timeTeams can align around a shared vision of providing clean, simple & competitive products for clients, delivering best-in-class service to agents & business partners, and propelling the success of our employees. Department Overview: The Customer Experience Department at SILAC supports policyholders, agents, and internal partners by delivering efficient, accurate, and compassionate service.
Customer Care Representative I Quest Diagnostics IncCustomer Care Representative ILenexa, KS$17.25–$19 / hourEffectively respond to all customer inquiries received by various digital methods including telephone, fax, email chat regarding reporting of patient results, inquiries of tests and services, concerns of service failures and other duties needed to provide superior service. Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a routine complexity, while utilizing multiple customer communication channels, which may include voice, mail, email, chat, AI related inquiries, etc.
NewPhleb / Customer Service Representative Quest Diagnostics IncPhleb / Customer Service RepresentativeLenexa, KSBenefits information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Skills: Demonstrates good organization, communication, and interpersonal skills; is able to manage concerns of patients and employees in a professional manner.
Admissions Representative CCC Concorde Career Colleges IncAdmissions Representative CCCOverland Park, KSRemote$21–$30 / hourContinually meet or exceed the criteria set forth by the campus leadership or Director of Admissions regarding admissions activity, start expectations, cancellation, retention and graduation rates, and the generation of student referrals. Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks.
Logistics Call Center Representative I Quest Diagnostics IncLogistics Call Center Representative ILenexa, KSResponsibilities include receiving client pick-up request calls, directing clients to appropriate functional resource, communicating with field Logistics operations, and responding to customer inquiries/complaints. Provides outstanding customer service and actively Listens to client concerns, conducts preliminary research, and forwards client to appropriate party or escalates issue to a Group Lead or Supervisor.
Admissions Representative - CCC Concorde Career Colleges, Inc.Admissions Representative - CCCOverland Park, KansasRemote$21–$30 / hourContinually meet or exceed the criteria set forth by the campus leadership or Director of Admissions regarding admissions activity, start expectations, cancellation, retention and graduation rates, and the generation of student referrals. Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks.
Patient Access Representative (Ancillary) University Health.Patient Access Representative (Ancillary)Kansas City, MOClear and concise communication skills required in order to effectively interview patients/families and to exchange information with hospital staff members, physicians, and third party payors. The Ancillary Access Representative will typically be located in Laboratory and Radiology Registration areas, but will be able to assist in all areas, including: Check-In Desk.
NewCustomer Service Representative I Dawn FoodsCustomer Service Representative IKansas City, MOCustomer Service Representative I's is the initial point of contact for Market account customers and Market Sales Representatives, providing support in various aspects of order processing while also supporting administrative functions of the business. As the partner of choice for inspiring bakery success, we help customers grow their business through meaningful partnerships, research-driven insights and innovations, and products and expertise they can depend on.
Contact Representative (PRC) US Department of Health and Human ServicesContact Representative (PRC)KS$45,409–$72,644 / yearGS-08: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the GS-07 grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: applying and interpreting complex federal, state, Tribal, and private-sector regulations to make eligibility and funding determinations for programs such as Purchased/Referred Care, Medicare, Medicaid, Veterans Affairs healthcare, and Affordable Care Act plans; independently analyzing medical, financial, and eligibility documentation to resolve complex or controversial benefit issues; coordinating with agencies, providers, and patients to ensure fiscal accountability and continuity of care; issuing medical authorizations or denial determinations based on regulatory, clinical, and fiscal requirements; maintaining fund control records, monitoring expenditures, and applying appropriate accounting codes; identifying and resolving program or funding discrepancies; and compiling and analyzing reports related to program operations, funding, and utilization. MINIMUM QUALIFICATIONS: GS-06: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the GS-05 grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: identifying and verifying patient eligibility for Medicare, Medicaid, SSA benefits, private insurance, Tribal programs, and other assistance resources; interviewing patients to obtain required documentation; assisting individuals and families with benefit applications; reviewing records to determine the status of claims and applications; responding to inquiries regarding patient eligibility requirements, benefits, and program guidelines; and maintaining accurate patient records through data entry, discrepancy resolution, and follow-up on pending claims and missing documentation.
Contact Representative (Benefits Coordinator) US Department of Health and Human ServicesContact Representative (Benefits Coordinator)KS$45,409–$72,644 / yearGS-08: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: interpreting and applying federal, state, Tribal, and third-party program regulations to determine eligibility and ensure compliance for programs such as Purchase Referred Care, Medicare, Medicaid, Affordable Care Act, Veterans Affairs Healthcare, and other alternate resources; conducting in-depth patient interviews to assess eligibility, verify coverage, and complete applications; registering eligible patients in various assistance programs; resolving claim denials and eligibility issues through coordination with patients, healthcare providers, and outside agencies; reviewing Medicaid eligibility information and supporting billing requirements; and utilizing effective oral and written communication to explain program requirements, provide referrals, and resolve complex patient service issues. MINIMUM QUALIFICATIONS: GS-06: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the GS-05 grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: determining patient eligibility for alternate resources programs; interpreting and applying Medicare, Medicaid, VA, and other third-party payer policies and procedures; conducting patient interviews to identify available healthcare coverage and funding sources; assisting patients with enrollment and claims processes; researching and resolving eligibility, denial, and reimbursement issues; maintaining effective working relationships with patients and resource agencies; and safeguarding confidential patient information in accordance with Privacy Act and HIPAA requirements.