The Administrative Director of Patient Financial Services provides strategic and operational leadership for the Hospital's post-service revenue cycle and Patient Financial Services functions, including, but not limited to, hospital billing, collections, denial management, payment posting, cash reconciliation, credit balances, and refunds. The position provides oversight of Business Services systems, workflows, reporting, and third-party services; leads process improvement initiatives; develops and supports staff; and collaborates with Hospital leadership and key departments to resolve issues affecting billing, reimbursement, and overall revenue-cycle performance.