The role will lead the evolution of Client Implementation & Billing Services across people, process, technology, and operating model, working closely with CX, Client Coverage Group (CCG), Investments, Finance and COO leadership to deliver timely client onboarding, accurate billing, effective controls, and a consistent, scalable, high-quality client experience. This senior leader will have global responsibility for client implementation and billing services, ensuring strong day-to-day execution while setting the strategic direction and transforming the global operating model.