Supports the sales process execution efforts by: following clearly defined procedures when entering lead/prospect/customer and/or channel partner information into Sales Account and Management databases for colleagues; assisting the team to execute all basic business processes related to lead/prospect/customer and/or channel partner requests; documenting the communication of information on progress, process, and requirements for lead/prospect/customer and/or channel partner information in a timely manner, with significant guidance; applying strategies to align lead/prospect/customer and/or channel partner requests and engagement strategies to address basic challenges with close supervision; and assisting in the processing and gathering of comprehensive and compelling responses to lead/prospect/customer and/or channel partner requests which effectively position, differentiate, brand, and promote KPs diverse range of products and services. Contributes to project management efforts by: following pre-established plans for project logistics (e.g., process enhancement initiatives), including time and resource management, and quality checks, with highly detailed guidelines; assisting the team with meeting deadlines, following well-defined processes and procedures to resolve basic lead/prospect/customer and/or channel partner questions, and escalating critical issues and discrepancies when needed; following a well-defined set of procedures to review goals, deliverables, and key milestones for project components; completing assigned tasks to assisting the strategic direction of projects and executing action plans with significant degree of supervision; and following clearly defined procedures for the continuous improvement of tools, technology, and processes to optimize effectiveness.