NewTax Managing Director, Private Client Services bdo consultingTax Managing Director, Private Client ServicesMinneapolis, MN$215,000–$270,000 / yearA Tax Managing Director, Private Client Services (PCS) is responsible for utilizing their educational background and professional experience as well as their communication, time management, leadership, technical, business development, and people skills to provide tax compliance and consulting services to our high net-worth clients. Introduces and develops new or improved ideas to improve the position of clients, the Firm, or Firm personnel, e.g., by reducing taxes or expenses or providing non-tax benefits; May be required to present complex strategies to clients and prospective clients.
NewTax Managing Director, Core Tax Services bdo consultingTax Managing Director, Core Tax ServicesMinneapolis, MN$190,000–$335,000 / yearThe Tax Managing Director is responsible for applying industry specific knowledge to advice clients on the tax implications of their business objections, evaluating and selecting alternative actions to lessen tax burden and cost of compliance, identifying different methods of complying with tax regulations while acting as the primary client contact for complex tax issues. Develops an in-depth understanding of the technical and practical issues and opportunities regarding one or more areas of taxation, e.g., individual, corporate, property, sales, corporate, pass-through, state and local, international, expatriate, transfer pricing, credits and incentives, compensation and benefits, accounting methods, R&D tax benefits.
NewTax Associate JobotTax AssociateRichfield, MN$20–$40 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The firm operates within a family office–style framework, combining advanced tax solutions with coordinated planning to help clients achieve long-term financial clarity and efficiency.
Lead Retail Customer Service Associate FedExLead Retail Customer Service AssociateMinneapolis, Minnesota$19.15–$22.52 / hourFull timeThe Lead Consultant’s time will be spent taking customer orders; coordinating store activities; providing pricing information; recommending the appropriate FedEx Office products and services; producing complex orders; operating equipment that requires advanced operational knowledge and expertise; managing, monitoring and facilitating all production processes. POSITION SUMMARY: The Lead Consultant is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping, and consistently delivers a positive customer experience to all customers.
Retail Customer Service Associate FedExRetail Customer Service AssociateCoon Rapids, Minnesota$18.35–$21.57 / hourFull timeThe Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
Financial Services - Senior Client Service Representative Fortune FinancialFinancial Services - Senior Client Service RepresentativeHopkins, Minnesota$60,000–$90,000ORGANIZATION/BUSINESS OVERVIEW:Fortune Financial is a team of experienced financial professionals who provide personalized, goal-based strategies and advice for individuals, corporate executives, business owners, and their families. Our group offers specialized expertise in developing comprehensive, results-focused financial strategies to enable clients to pursue long-term financial success efficiently.
Financial Services Tax - Real Estate Senior Associate PricewaterhouseCoopers LLPFinancial Services Tax - Real Estate Senior AssociateMN$77,000–$214,000 / yearOur team helps our Financial Services clients navigate the frequently changing and complex national and international tax environment related to stringent capital requirements, management of operational tax risks, and tax implications of investing in different jurisdictions. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
Sr. Financial Analyst - Financial Services Insights & Analytics Polaris IncSr. Financial Analyst - Financial Services Insights & AnalyticsMN$80,000–$111,000 / yearPolaris' high-quality product line-up includes the Polaris RANGER, RZR and Polaris GENERAL side-by-side off-road vehicles; Sportsman all-terrain off-road vehicles; military and commercial off-road vehicles; snowmobiles; Slingshot moto-roadsters; Aixam quadricycles; Goupil electric vehicles; and pontoon and deck boats, including industry-leading Bennington pontoons. Position Overview: You will serve as a Senior Financial Analyst supporting retail finance and Polaris Acceptance joint venture providing dealer floorplan financing programs within Polaris Financial Services.
Client Services Specialist – Financial Services – Minnesota All Financial FreedomClient Services Specialist – Financial Services – MinnesotaSaint Paul, MN$36,000–$68,000This position is designed for professionals seeking long-term career growth, increased responsibility, and leadership development within a structured organization. Explain financial concepts related to protection, accumulation, and long-term planning.
Managed Services - Revenue Cycle - PB Patient Financial Services (Billing/AR/Cash Posting) - Director PricewaterhouseCoopers LLPManaged Services - Revenue Cycle - PB Patient Financial Services (Billing/AR/Cash Posting) - DirectorMinneapolis, MN$155,000–$410,000 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. As a Managed Services - Revenue Cycle - PB Patient Financial Services (Billing/AR/Cash Posting) - Director, you will specialize in enhancing the efficiency and effectiveness of financial operations within organizations.
Federal Reserve Financial Services Manager, Operations Customer Testing Services The Federal Reserve SystemFederal Reserve Financial Services Manager, Operations Customer Testing ServicesMinneapolis, MNFRFS operates as a fully integrated organization with groups dedicated to customer experience, operations, technology, product and customer/industry management, enterprise services, payments system improvement, and one focused on the ongoing growth and development of the FedNow instant payment service. Federal Reserve Financial Services (FRFS) delivers a suite of payments services to financial institutions via FedLine Solutions, Fedwire Funds and Securities, the National Settlement Service (NSS), FedCash1, FedACH, Check Services, and the FedNow Service.
ASSOCIATE, CFO SERVICES Cresset Capital Management LLCASSOCIATE, CFO SERVICESMinnetonka, MNThis position is hands-on, requiring experience in bill payment, including classification and recording of bank account and credit card details, and experience in bookkeeping including recording all transactions for a given entity, and production of basic financial reports. This role will have direct interaction with Cresset Family Office clients serving the needs of high-net worth individuals, families, and business owners in a fiduciary capacity.
Insurance and Financial Services Position - State Farm Agent Team Member Brad Billings - State Farm AgentInsurance and Financial Services Position - State Farm Agent Team MemberShakopee, MNEnthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
Federal Reserve Financial Services Sr. Systems Operations Specialist | Lead Systems Operations Specialist The Federal Reserve SystemFederal Reserve Financial Services Sr. Systems Operations Specialist | Lead Systems Operations SpecialistMNFederal Reserve Financial Services (FRFS) delivers a suite of payments services to financial institutions via FedLine Solutions, Fedwire Funds and Securities, the National Settlement Service (NSS), FedCash1, FedACH, Check Services, and the FedNow Service. FRFS operates as a fully integrated organization with groups dedicated to customer experience, operations, technology, product and customer/industry management, enterprise services, payments system improvement, and one focused on the ongoing growth and development of the FedNow instant payment service.
Financial Services Tax - Real Estate Manager PricewaterhouseCoopers LLPFinancial Services Tax - Real Estate ManagerMinneapolis, MN$99,000–$266,000 / yearAs a Manager you are expected to supervise, develop, and coach teams, manage client service accounts, and drive assigned client engagement workstreams by supervising teams and independently solving and analyzing complex problems to develop top-quality deliverables. Our team helps our Financial Services clients navigate the frequently changing and complex national and international tax environment related to stringent capital requirements, management of operational tax risks, and tax implications of investing in different jurisdictions.
Financial Services Representative – State Farm Agent Team Member Samantha Ferrell - State Farm AgentFinancial Services Representative – State Farm Agent Team MemberArden Hills, MNEnthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Senior Auditor Financial Services (Insurance) Wipfli LLPSenior Auditor Financial Services (Insurance)Minneapolis, MN$72,900–$109,300 / yearWipfli LLP is a licensed independent CPA firm that provides attest services to its clients, and Wipfli Advisory LLC provides tax and business consulting services to its clients. The actual salary at the time of offer depends on business-related factors like location, skills, experience, training/education, licensure, certifications, business needs, current associate pay, and relevant employment laws.
State and Local Tax Financial Services Manager PricewaterhouseCoopers LLPState and Local Tax Financial Services ManagerMN$99,000–$266,000 / yearA career in our State and Local Tax Financial Services practice, within State and Local Tax services, will provide you with the opportunity to help our clients solve their business issues related to business restructuring, adoption of new tax laws, and communicating local tax developments. As a Manager you supervise, develop, and coach teams, manage client service accounts, and drive assigned client engagement workstreams by independently solving and analyzing complex problems to develop top-quality deliverables.
Financial Services Tax - Real Estate Senior Manager PricewaterhouseCoopers LLPFinancial Services Tax - Real Estate Senior ManagerMinneapolis, MN$124,000–$335,000 / yearOur team helps our Financial Services clients navigate the frequently changing and complex national and international tax environment related to stringent capital requirements, management of operational tax risks, and tax implications of investing in different jurisdictions. As part of the Real Estate team you are expected to provide exceptional technical knowledge and specialization and industry insights, coupled with the One Firm knowledge that brings everything PwC offers to solve our clients needs.
Senior Editor, Economics & Financial Services Deloitte Touche Tohmatsu LtdSenior Editor, Economics & Financial ServicesMN$113,100–$208,300 / yearYour responsibilities will include: Leveraging your own subject matter expertise as an economics and finance editor, as well as your overall business understanding and content skills when collaborating with Deloitte business leaders, internal and external thought leaders, economists, financial services research professionals, and publishing and marketing colleagues to strategize, develop, and execute research and insights stories on prioritized topics. Serving as a storytelling strategist, advising on optimal ways to communicate the given insights-including determining the right content type(s) for the given insights, and leveraging multimedia or multimodal storytelling and communication skills to develop copy to suit the medium (reports, articles, infographics, videos, dashboards, etc.).
Federal Reserve Financial Services Sr. Business Analyst The Federal Reserve SystemFederal Reserve Financial Services Sr. Business AnalystMinneapolis, MNSuccessful execution of duties requires obtaining and authenticating financial institution documentation; impact analysis and manipulation of business applications to establish, close, or merge financial institution accounting and settlement accounts and relationships; engage, educate and consult with financial institution accounting, business systems and technical resources to analyze business application configuration and setup, assess impact and ensure proper financial transaction processing and settlement ; and collaborate and coordinate with various internal (FRS) system groups and partners that support interfacing business application systems. Systems Configuration Analyst demonstrates advanced understanding of business application systems supporting multiple Federal Reserve's financial services offerings, the setup of routine to complex processing and accounting relationships for thousands of financial institutions within these systems in order to properly process and settle financial transactions, provides complex operational and technical support, and is a primary resource for troubleshooting or solving complex application and operational problems.
Insurance and Financial Services Position - State Farm Team Member Ben Meyer - State Farm AgentInsurance and Financial Services Position - State Farm Team MemberSt Louis Park, MNAs Insurance and Financial Services Position - State Farm Team Member for Ben Meyer - State Farm Agent, you are vital to our daily business operations and customers’ success. Please complete the CTS profile when applying here: https://app.ctssalesprofile.com/register?link_id=R-4863-624817.
Financial Services Representative - State Farm Agent Team Member Ben Meyer - State Farm AgentFinancial Services Representative - State Farm Agent Team MemberSt Louis Park, MNROLE DESCRIPTION: As a Financial Services Representative - State Farm Agent Team Member with Ben Meyer - State Farm Agent, you will successfully market the financial products that manage everyday risks. Please complete the CTS profile when applying here: https://app.ctssalesprofile.com/register?link_id=R-4863-624817.
Insurance and Financial Services Position - State Farm Team Member Mike Doperalski - State Farm AgentInsurance and Financial Services Position - State Farm Team MemberBlaine, MNAt Mike Doperalski State Farm, we’re more than just an insurance agency – we’re trusted advisors and protection partners for individuals and families across Minnesota & Wisconsin. As we grow, we’re looking for motivated, outgoing professionals to join our team and make a real difference in people’s lives.
Federal Reserve Financial Services Software Engineer I The Federal Reserve SystemFederal Reserve Financial Services Software Engineer IMNFRFS operates as a fully integrated organization with groups dedicated to customer experience, operations, technology, product and customer/industry management, enterprise services, payments system improvement, and one focused on the ongoing growth and development of the FedNow instant payment service. Federal Reserve Financial Services (FRFS) delivers a suite of payments services to financial institutions via FedLine Solutions, Fedwire Funds and Securities, the National Settlement Service (NSS), FedCash1, FedACH, Check Services, and the FedNow Service.
Senior Business Development Manager Ericsson Mobile Financial Services Telefonaktiebolaget LM EricssonSenior Business Development Manager Ericsson Mobile Financial ServicesMNThis role is a hybrid position with the expectation to work onsite (3) three days a week in the Ericsson office located in Plano, TX, Austin, TX, Bellevue, WA, Boise, ID, Irvine, CA, Lewisville, TX, Morristown, NJ, New York, NY, Overland Park, KS, Santa Clara, CA, or Washington, DC. Drive consultative and solution selling by understanding customer business needs, shaping value-led propositions, and positioning Ericsson Mobile Financial Services capabilities to address strategic, operational, and commercial priorities.
Principal, Salesforce Financial Services Cloud & Agentforce West Monroe Partners, LLCPrincipal, Salesforce Financial Services Cloud & AgentforceMinneapolis, MN$127,700–$150,200 / yearWest Monroe is seeking a Principal to help financial services organizations transform customer experiences, modernize operations, and drive business value through Salesforce Financial Services Cloud (FSC), Agentforce, and AI-enabled solutions. Experience integrating AI tools (e.g., ChatGPT) into day-to-day workflows to enhance productivity and insight generation, coupled with strong critical thinking to assess accuracy, mitigate bias, and ensure high-quality outputs.
Financial Services Specialist – Minnesota All Financial FreedomFinancial Services Specialist – MinnesotaSaint Paul, MN$36,000–$68,000This role supports a professional, structured environment focused on delivering financial education through virtual engagement. We are seeking a Financial Services Specialist to support a growing financial services organization operating nationwide.
Insurance and Financial Services Position - State Farm Agent Team Member Tyler Antony - State Farm AgentInsurance and Financial Services Position - State Farm Agent Team MemberWhite Bear Lake, MNService can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification. Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
Senior Auditor - Financial Services (Insurance) Wipfli Advisory LLCSenior Auditor - Financial Services (Insurance)Minneapolis, Minnesota$72,900–$109,300 / yearFull timeWipfli LLP is a licensed independent CPA firm that provides attest services to its clients, and Wipfli Advisory LLC provides tax and business consulting services to its clients. The actual salary at the time of offer depends on business related factors like location, skills, experience, training/education, licensure, certifications, business needs, current associate pay, and relevant employment laws.
Data Engineering, Management & Governance Senior Manager/Associate Director - Financial Services Accenture PlcData Engineering, Management & Governance Senior Manager/Associate Director - Financial ServicesMinneapolis, MNData Engineering, Management & Governance Senior Manager and the job duties are as follows: Architect scalable solutions for new rollouts, enhancements, and lifecycle maintenance, integrating best practices across DevOps, MLOps, and DataOps frameworks. Drive cross-functional project planning for complex IT initiatives, defining objectives, technology stacks, systems architecture, schedules, budgets, and staffing strategies in collaboration with senior leadership.
Technology Strategy Manager/Sr Manager, Financial Services Accenture PlcTechnology Strategy Manager/Sr Manager, Financial ServicesMinneapolis, MNKnown for our ability to execute at speed, we help our clients disrupt their markets through creating strategies that capabilities in operating model, enterprise architecture, and emerging technologies such as GenAI, rethinking business models for growth, efficiency, and customer satisfaction. • Build strong relationships with senior clients that go beyond the workplace, including beginning to develop C-suite relationships; drive a spirit of collaboration and teaming with client while serving as a true trusted advisor.
Financial Services Sales Transformation Lead Senior Manager Accenture PlcFinancial Services Sales Transformation Lead Senior ManagerMinneapolis, MNThis person will have expertise to both Shape, Sell and Deliver Sales and Commerce Transformations with experience across go to market strategy, sales effectiveness, digital sales/commerce, Customer Relationship Management, cross/up sell, branch optimization, market places within the Financial Service industries. Evaluate clients' current front sales and commerce functions (e.g., go to market strategy, sales talent management, incentive management, enablement, and operations) and recommend solutions that address their unique organizational needs.
Insurance and Financial Services Position - State Farm Agent Team Member Michael Theisen - State Farm AgentInsurance and Financial Services Position - State Farm Agent Team MemberSaint Paul, MNAs a Insurance and Financial Services Position - State Farm Agent Team Member with Michael Theisen - State Farm Agent, you will play a key role in driving the growth and success of our insurance agency. Originally from Minnesota and a graduate of the University of Minnesota–Twin Cities, I’m passionate about serving our community and creating opportunities for others to grow personally and professionally.
NewSenior Product Manager, Noetica Financial Services Thomson Reuters CorpSenior Product Manager, Noetica Financial ServicesEagan, MN$137,900–$256,100 / yearFinally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Already trusted by many Am Law 200 firms, Noetica is now expanding beyond legal into Financial Services: a wide-open opportunity for fund managers, credit managers, and corporate treasuries who need deal-term intelligence to assess credit risk and structure transactions.
Account Executive, AWS, Not-for-Profit Financial Services Amazon.com IncAccount Executive, AWS, Not-for-Profit Financial ServicesMinneapolis, MNAs an Account Executive with AWS, you will have the exciting opportunity to help shape and deliver on a strategy that focuses on customer success, building mind share and driving broad use of Amazon's utility computing services with a set of named, mission-driven financial services organizations. We pioneered cloud computing and never stopped innovating - that's why Financial Services enterprises from the most successful fintech startups to Global companies trust our robust suite of products and services to power their businesses.
AI & Analytics Solutions Sales - Associate Director - Banking & Financial Services Cognizant Technology Solutions CorpAI & Analytics Solutions Sales - Associate Director - Banking & Financial ServicesMNBy clicking "Accept All", you agree to the storing of cookies on your device to give you the most optimal experience using our website. We may also use cookies to enhance performance, analyse site usage and to personalise your experience.
Account Executive – Financial Services SageAccount Executive – Financial ServicesSaint Paul, MNWorking at Sage means you’re supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions.
Insurance and Financial Services Position - State Farm Agent Team Member Zach Fetzer - State Farm AgentInsurance and Financial Services Position - State Farm Agent Team MemberBloomington, MNEnthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. You will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.
Financial Services Representative - State Farm Agent Team Member Tyler Antony - State Farm AgentFinancial Services Representative - State Farm Agent Team MemberWhite Bear Lake, MNROLE DESCRIPTION: As a Financial Services Representative - State Farm Agent Team Member with Tyler Antony - State Farm Agent, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options.
Head of Small Business - Elan Financial Services U.S. BankHead of Small Business - Elan Financial ServicesMinneapolis, MinnesotaLead the development and evolution of Small Business card products, including digital-first capabilities, differentiated rewards/value propositions, and integrated solutions that meet the evolving needs of small business owners. The successful candidate will collaborate closely with internal stakeholders and external partners to deepen existing relationships, unlock new growth opportunities, and position Elan as the partner of choice for Small Business payments.
Sales Transformation Consultant - Manager Financial Services Accenture PlcSales Transformation Consultant - Manager Financial ServicesMinneapolis, MNDeliver banking implementation engagements (requirements, design, test, deployment, etc.), including managing specific project workstreams (scope and schedule) and junior team members, as well as client requests and deliverables. Have relevant experience with large scale transformations and business engagement/client facing skills in addition to the ability to demonstrate successful service quality and experience managing junior resources.
Financial Services Representative - State Farm Agent Team Member Andrew Wagner - State Farm AgentFinancial Services Representative - State Farm Agent Team MemberLakeville, MNROLE DESCRIPTION: As a Financial Services Representative with Andrew Wagner's State Farm office, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options.
NewPatient Financial Services Representative II Fairview Health ServicesPatient Financial Services Representative IISt Paul, Minnesota$22.96–$32.42 / hourThis position is responsible for the billing and collection of inpatient and outpatient accounts, ensuring expected payments are collected and accounts are fully resolved while delivering excellent customer service. The role requires knowledge of patient registration, insurance coverage, billing practices, and researching patient demographics using both internal and external resources to ensure accurate account resolution and proper adjudication.
Oracle Technology Sales Director - Financial Services Accenture PlcOracle Technology Sales Director - Financial ServicesMinneapolis, MNInteracts with senior management levels at clients and within Accenture, determines pursuit strategies, develops client messaging plans and relationships, and applies industry-leading Oracle transformation strategies and practices. You develop relationships with key buyers and decision-makers at new and existing clients by utilizing a differentiated roadmap and framework leveraging the latest cloud-based technologies.
Senior Product Manager (Financial Services, CCM) Toppan Merrill LLCSenior Product Manager (Financial Services, CCM)MN$140,000–$175,000 / yearYou will work across two of the most regulated industries in the world, financial services and healthcare, where the stakes for getting communications right are real and the work has direct impact on end clients. Toppan Merrill strives to provide our employees and loved ones with competitive benefits including: Enhanced Medical, Dental, Vision and Life insurance for employees and dependents.
NewCorporate Counsel, Financial Services & Commercial Contracts Best BuyCorporate Counsel, Financial Services & Commercial ContractsMinneapolis, MinnesotaAs a Corporate Counsel, you will support Best Buy's Financial Services business and B2B sales channel by advising on complex, high-visibility transactions. In this role, you'll partner closely with legal and business teams to provide clear, practical guidance on regulatory considerations and commercial agreements.
Financial Services Representative – State Farm Agent Team Member Amy Wakem - State Farm AgentFinancial Services Representative – State Farm Agent Team MemberNew Brighton, MNROLE DESCRIPTION: As a Financial Services Representative – State Farm Agent Team Member with Amy Wakem - State Farm Agent, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options.
Head of Small Business - Elan Financial Services U.S. BancorpHead of Small Business - Elan Financial ServicesMN$170,255–$200,300 / yearLead the development and evolution of Small Business card products, including digital-first capabilities, differentiated rewards/value propositions, and integrated solutions that meet the evolving needs of small business owners. The successful candidate will collaborate closely with internal stakeholders and external partners to deepen existing relationships, unlock new growth opportunities, and position Elan as the partner of choice for Small Business payments.
Patient Financial Services Representative III Fairview Health Services IncPatient Financial Services Representative IIIMNThis position is responsible for billing and collection of accounts receivable for inpatient and outpatient accounts, ensures expected payment is collected and accounts are fully resolved, and resolves complex customer service issues. Intentionally prevents untimely revenue shortfalls by taking action to resolve financial transactions appropriately and effectively to ensure collection of expected payment; escalates issues when appropriate.