Managers of Cargo Operations often serve as the top-ranking Delta representative in their hub, responsible for driving safety improvements, strengthening our strategy around service recovery, enhancing the customer experience through differentiated, world-class service, and managing a large operation during high-stress situations. Maintains and establishes cross-divisional partnerships with Maintenance, ACS, Flight Operations, Human Resources, Delta Technology, GSE, Properties and Facilities, Finance, Contractors and Process Engineering teams in a strategic manner to achieve key performance targets.