PennDOT - HDA3 A4 SC3 (Tier 1 Help Desk) PeopleNTech LLCPennDOT - HDA3 A4 SC3 (Tier 1 Help Desk)Alexandria, VAThis position is 100% onsite and at The Riverfront Office Center (ROC) (the main DMV building along the Susquehanna River, just south of I-83), specifically located at-. • Create and escalate Remedy trouble tickets to Tier 2 Service Desk staff and/or 3rd Party Service Providers as needed to ensure resolution.
Help Desk Specialist II Lead (CRS) Computer World Services CorpHelp Desk Specialist II Lead (CRS)Washington, DC$69,000–$81,000 / yearThis role coordinates workflow, mentors staff, oversees ticket quality, and ensures that incidents, service requests, and escalations are handled efficiently and in compliance with SLAs, policies, and CRS-specific support requirements. The Help Desk Specialist II - Lead serves as a senior technical and operational point of contact within the Help Desk team, providing support while leading day-to-day service operations.
System Administrator (SA) - Skill Level 2 Kaizen Approach, Inc.System Administrator (SA) - Skill Level 2Annapolis Junction, MDSalary Range: A variety of factors can impact the final salary offered, including, but not limited to, geographic location, Federal Government contract labor categories and wage rates, relevant work experience, specialized skills and competencies, education, and certifications. Must be capable of providing Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, resolution, and follow-through, including providing detailed analysis and feedback to agency management and internal customers for escalated tickets.
Systems Administrator Level 1 GrvtySystems Administrator Level 1MarylandThese capabilities include: Systems running Red Hat, CentOS, SUSE and custom vendor-specific operating systems, with high-speed shared storage (lustre, and gpfs as examples), along with dedicated high-speed low latency network interconnects like Infiniband and Slingshot. This team works across organizations to provide for planning, delivery, and integration of new or additional HPC sustainment capabilities that include HPC systems, servers (cluster, SMP, MPP and SPD), and parallel file systems.
Junior Systems Administrator PeratonJunior Systems AdministratorFort Meade, Maryland$112,000–$179,000 / yearFull timeYou will also provide assistance to users in accessing and using IT systems; provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems; provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Peraton offers enhanced benefits to employees working on this critical National Security program, which include heavily subsidized employee benefits coverage for you and your dependents, 25 days of PTO accrued annually up to a generous PTO cap and eligible to participate in an attractive bonus plan.
System Administrator (SA) - Skill Level 3 Kaizen Approach, Inc.System Administrator (SA) - Skill Level 3Annapolis Junction, MDMust have the ability to optimize system operations and resource utilization, perform system capacity analysis and planning, support system and mission architecture design and associated hardware, understand system administration interdependencies within a Service Oriented Architecture (SOA), and analyze and resolve complex system-level integration issues. Salary Range: A variety of factors can impact the final salary offered, including, but not limited to, geographic location, Federal Government contract labor categories and wage rates, relevant work experience, specialized skills and competencies, education, and certifications.
Senior Systems Administrator Envision Innovative SolutionsSenior Systems AdministratorAnnapolis Junction, MD$160,000–$175,000 / yearThe projected compensation range for this position is $160,000.00-$175,000.00.There are differentiating factors that can impact a final salary/hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location, education and certifications as well as Federal Government Contract Labor categories. Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems (U) Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Cybersecurity Policy Lead gTANGIBLE CorporationCybersecurity Policy LeadWashington, District of ColumbiaA minimum of 15 years of IT cybersecurity experience, including direct support for the US Government and 7 years serving as a Policy Analyst for an enterprise IT systems OR a relevant Master's Degree in IT, Computer Science, Business, or Engineering and 10 years' of IT cybersecurity experience including direct support for the US Government and 5 years serving as a Policy Analyst . Assist with reviewing and interpreting Executive Orders (EOs), OMB memos, Public Law (PL), DHS directives such as Binding Operational Directives (BODs), DHS Undersecretary Memos, NIST SPs, recommended best practices or other external source documents .
NewPart-Time IT Support Assistant TSTCPart-Time IT Support AssistantArlington, Virginia$18–$30 / hourTSTC is an award-winning, Woman Owned, HUBZone certified Small Business providing services to federal intelligence, law enforcement, civilian and defense agencies. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
Computer Support Specialist - Pipeline Orion ConsortiumComputer Support Specialist - PipelineFort Meade, MDIllustrative examples: Computer Network Support Specialist, Computer User Support Specialist, End-User Support Specialist, Help Desk Technician, IT Support Specialist Requirements TBD Clearance Required: TS/SCI with Full-Scope polygraph. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
System Administrator Terrestris Global SolutionsSystem AdministratorWashington, DCRemoteThis project will provide IT service desk, systems, network, and security operations support for Federal Prison Industries (UNICOR), supporting end users, Microsoft infrastructure, and mission-critical business systems in hybrid work environments. You will: Perform all duties assigned to Level I Technicians, including user workstation support for desktops, laptops, 10Zig zero clients, and mobile thin clients.
Help Desk Specialist I Shift Lead (Copyright) Computer World Services CorpHelp Desk Specialist I Shift Lead (Copyright)Washington, DC$55,000–$65,000 / yearThe Help Desk Specialist I - Lead serves as the senior resource and daily point-of-contact for Help Desk Specialists providing first-contact technical and customer service support. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
System Administrator (Remote) Terrestris Global SolutionsSystem Administrator (Remote)Washington, DCRemoteThis project will provide IT service desk, systems, network, and security operations support for Federal Prison Industries (UNICOR), supporting end users, Microsoft infrastructure, and mission-critical business systems in hybrid work environments. You will: Perform all duties assigned to Level I Technicians, including user workstation support for desktops, laptops, 10Zig zero clients, and mobile thin clients.
NewHelp Desk Specialist I Shift Lead (Copyright) Computer World ServicesHelp Desk Specialist I Shift Lead (Copyright)Washington, District of Columbia$55,000–$65,000 / yearJob Description The Help Desk Specialist I – Lead serves as the senior resource and daily point-of-contact for Help Desk Specialists providing first-contact technical and customer service support. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
End User Resource Specialist CACI International Inc.End User Resource SpecialistArlington, VA$70,800–$148,600 / yearPay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. This candidate will help to mentor a team of 14 IT deskside technicians who provide IT support to end users and end user hardware (laptops, desktop, VDI, mobile devices, printers, etc.).
Help Desk Technician - Tier II - TS/SCI with Polygraph GD Information TechnologyHelp Desk Technician - Tier II - TS/SCI with PolygraphWashingtonEnsures all problems reported by end users have been adequately documented and controls exist so only authorized staff can archive the end users' entries, as well as determine if there are sufficient controls to escalate issues according to priority. Supports developing unique applications training lesson plans, for initial user and follow-on educational or refresher training distributing copies (hardcopy/electronic) of training materials and conducting training either on-site or over-the-phone.
Technical IT Support – Help Desk Avyanna TechnologiesTechnical IT Support – Help DeskBethesda, MarylandSuccess in this role requires strong customer service, communication, and collaboration skills, with the ability to diagnose technical issues, explain solutions to non-technical users, and contribute to the continuous improvement of application support services and user experience. Bachelor's degree in Computer Science or Information Systems, business, mathematics or related field and 1 year of relevant IT experience OR an Associate's degree in Computer Science or Information System, business, mathematics or related field and 3 years of relevant IT experience.
NewHelp Desk Specialist I (Copyright) Computer World ServicesHelp Desk Specialist I (Copyright)Washington, District of Columbia$50,000–$59,000 / yearThis role requires strong communication, customer service skills, and the ability to follow established procedures for documenting issues, managing tickets, and coordinating with higher-tier personnel. Interacting with customers via telephone, email, and online forms to troubleshoot and resolve incidents involving networks, accounts, and IT services.
Tier 2 IT Support Technician PeratonTier 2 IT Support TechnicianWashington, D.C.$80,000–$128,000 / yearFull timeAs the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. This role requires strong troubleshooting skills, experience supporting enterprise IT environments, and the ability to work effectively within classified and regulated operational environments.
Onsite IT Support Technician MetroSysOnsite IT Support TechnicianWashington, DCThis role serves as the primary onsite IT resource, supporting desktop systems, office technology, networking equipment, asset lifecycle management, and local infrastructure projects while partnering closely with remote engineering teams. The ideal candidate enjoys working directly with users, has strong troubleshooting skills, and is comfortable supporting a wide variety of endpoint devices, office technologies, and basic network infrastructure.