Responsible for Service Failures (Driver, Dispatch, Planning), Communication, Equipment, Utilization, Driver Turnover, Fuel (MPG, out of network, idle time of equipment, out of route miles), Safety (Safety Initiative, Accidents, Worker’s Comp, Random Drug), Maintenance (PM Services, Equipment Inspections). The Department Manger oversees a specific department (Feed or Live Haul) and coaches and mentors a group of experienced drivers and achieves specific customer service and key company goals.