Essential Job Duties: Utilize the CMMS (Computerized Maintenance Management System) to receive, prioritize, update, and complete plumbing-related work orders, ensuring accurate documentationAccurately document work performed in the CMMS, including notes, parts used, labor time, and status updatesRespond to internal store service requests and travel from the Support Office to store locations to assess and complete plumbing repairsRespond promptly to emergency plumbing issues (e.g., leaks, clogs, backups) to minimize operational disruption and property damageInspect, operate, and test plumbing systems located in sales floor areas, back rooms, kitchens, restrooms, and mechanical spacesTroubleshoot and repair plumbing systems including pipes, valves, drains, water heaters, and fixturesInstall, repair, or replace plumbing components such as faucets, sinks, toilets, garbage disposals, and piping systemsClear blockages and maintain proper drainage using appropriate tools and equipmentMonitor water pressure, flow, and system performance to identify and resolve potential issuesPerform routine and preventative maintenance on plumbing infrastructure and related store equipmentOperate lifts, ladders, and material handling equipment as neededUse hand and power tools safely and effectivelyMaintain accurate service logs and documentationCommunicate effectively with store teammates, leadership, and vendorsMaintain a professional, service-oriented presence in store environmentsOperate forklifts, scissor lifts, and hand jacks as needed to access and complete maintenance and repairs in various equipment locationsUse hand and power tools safely and effectively to complete assigned workMaintain accurate service logs, work orders, and basic computer-based documentationCommunicate effectively and professionally with store teammates, leadership, and vendors regarding service needs and repairsProvide a professional, approachable, and service-oriented presence while working in store environmentsOther Duties and Responsibilities: Support additional maintenance or facility-related needsPerform other duties as assignedCompetencies for Success: Job & Technical Expertise: Demonstrate depth of knowledge and skill in a technical or functional area. Minimum Qualifications: Required: 2+ years of experience in plumbing, facilities maintenance, or related fieldRequired: Knowledge of plumbing systems, piping, drainage, and troubleshooting (commercial preferred)Required: Experience using a CMMS or work order management systemRequired: High school diploma or GEDRequired: Valid driver's licensePreferred: Trade school or technical certification in plumbing.