li>Experience leveraging operational technologies, workflow automation platforms, ServiceNow, case management, ticketing, or CRM systems to improve support processes, drive operational efficiencies, streamline escalation management, and enhance cross-functional execution while maintaining a strong food safety-first approach and commitment to compliance and risk mitigation. Oversee team operations, resource planning, and support technologies, including scheduling, expense management, workflow optimization, and operational administration, leveraging known business volumes, seasonal trends, and operational demand patterns to ensure effective coverage, service levels, workforce efficiency, and team performance.