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Gym Memberships

Donation-Matching Program

Mobile Phone Discount

Professional Development

Employee Events

Performance bonus

Retirement / Pension Plans

Flexible Schedules

Medical, Dental and Vision

Maternity/Paternity Paid Leave

Flexible Spending Accounts

401K

Work From Home

Paid Holidays

Game Rooms

Paid sick days

Life Insurance

Employee Referral Program

Vacation/paid time off

Prescription Drug Coverage

Free Food and Coffee

INTEGRATED

UNKNOWN

jobPosting hiringOrganization as json hashed.

ADAPTED_NOW

Copywriter

As a detail-oriented copywriter with a passion for customer communications, you'll play a crucial role in ensuring existing messages are clear, accurate, empathetic, and consistent with their brand voice. At our client, we're seeking a skilled freelance copywriter to help us refine their outbound messages for personal auto and home insurance customers.

KBSkills

ACTIVE

Job Title: Copywriter At our client, we're seeking a skilled freelance copywriter to help us refine their outbound messages for personal auto and home insurance customers. As a detail-oriented copywriter with a passion for customer communications, you'll play a crucial role in ensuring existing messages are clear, accurate, empathetic, and consistent with their brand voice. Your expertise will be invaluable in ensuring messages are delivered at the right moment, in the right tone, and with the right level of clarity. Overview:<ul><li>Review and improve customer-facing communications, including emails, letters, SMS, and policy notices.</li><li>Improve how, when, and what is communicated to customers across the policyholder journey, from onboarding to renewals and claims. </li></ul> Required Skills:<ul><li>Bachelor's degree in English, Communications, or a related field</li><li>3+ years of professional copywriting, content strategy, or editorial experience</li><li>Deep understanding of plain language principles and ability to translate complex topics into customer-friendly language</li><li>Familiarity with personal lines insurance, especially auto and home policies, documents, and customer lifecycle</li><li>Exceptional editing and proofreading skills with attention to tone, structure, grammar, and message flow</li><li>Strong organizational skills and ability to work independently on multiple reviews at once</li><li>Experience working with legal/compliance teams and interpreting regulatory guidelines</li></ul><ul><li>Ability to work independently and collaboratively as part of a team</li><li>Excellent communication and interpersonal skills</li><li>Proficiency in writing clear and concise content for various channels and audiences</li></ul> Our Commitment to Diversity, Equity & Inclusion The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupation or position. #HGP #LI-RK1

The Hollister Group, Inc. is a women-owned staffing consultancy built around four core values - open communication, passion, integrity, and community. Hollister takes an unparalleled approach to partnering with clients and talent to support them in realizing their personal and business goals. Our over 30 years in business is a testament to the value and energy we place in delivering a consistent experience of excellence and in focusing on the long-term relationship rather than the short-term transaction. This inspires the approach to everything we do. Our Staffing division partners with companies to transform the recruiting process, supporting them to easily recruit, select, and hire the right-fit talent. We collaborate with talent as hands-on advocates, supporting them fully throughout the hiring process. Our goal is extraordinary and sustained success for both hiring companies and talent. Our Staffing clients experience transparent communication and unparalleled ongoing support. Our Cultures division helps organizations with people-centric leaders at the helm to develop effective teams, maximize individual contribution, and transform their work culture to allow for sustainable creativity and impact. Our Cultures clients experience uncommon systemic transformation.

The Hollister Group, Inc.

Auto Insurance

Communication Skills

Copy Writing

Customer Relations

Detail Oriented

Diversity

Editing

English Language

Insurance

Interpersonal Skills

Interpret Regulations

Onboarding

Organizational Skills

Proofreading

Property Insurance

Regulatory Compliance

Short Messaging Service (SMS)

ONSITE

PERMANENT

FULL_TIME

HOUR

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.

Salary

<img height="1" src="https://counter.adcourier.com/YmF0LjQ4OTAzLjQ3OUBiZWFjb25oaWxsLmFwbGl0cmFrLmNvbQ.gif" width="1"/> Our client, an insurance company located in Boston, is seeking a Copywriter to join their team for 6-12 months. This hybrid role will require 4 days onsite, allow for 1 day remote, and have hours from 9am-5pm. It is compensating $25-$30 an hour, depending on experience. Qualified and interested candidates are encouraged to apply today for immediate consideration! Responsibilities: <ul><li>Review and refine customer-facing communications such as policy notices, billing notices, and claims updates.</li><li>Ensure all messages meet criteria for clarity, tone, accuracy, consistency, and timing.</li><li>Provide editorial feedback and suggest rewrites when needed.</li><li>Collaborate with cross-functional teams including legal, claims, underwriting, and marketing.</li><li>Help maintain a centralized messaging guide and flag outdated or redundant content.</li></ul> Qualifications: <ul><li>3+ years of experience in copywriting, content strategy, or editorial work, preferably in a regulated industry.</li><li>Strong knowledge of plain language principles and ability to simplify complex topics.</li><li>Familiarity with personal auto and home insurance terminology and documents.</li><li>Excellent editing and proofreading skills with strong attention to detail.</li><li>Experience working independently and managing multiple projects.</li><li>Ability to interpret and apply legal or regulatory guidelines.</li></ul> Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please <a href="https://jobs.beaconhillstaffing.com/eeoc/" rel="nofollow noopener noreferrer" target="_blank">click here</a> or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/ Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.<a href="http://twitter.com/#!/BHStaffingGroup" rel="nofollow noopener noreferrer" target="_blank"> </a> Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting <a href="http://www.bhsg.com" rel="nofollow noopener noreferrer" target="_blank">www.bhsg.com</a>. Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)

Beacon Hill Staffing Group

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salaryMax

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currency

Billing

Biology

Continuous Improvement

Cross-Functional

Fortune 500 Customers

Insurance Documentation

Legal

Marketing

Multitasking

Project/Program Management

Regulations

Underwriting

monster

OFFSITE

Marketing Manager

As a key member of our marketing team, youll work within our matrix structure to distill subject matter expertise from our vertical leaders in order to own our voice of customer programs including review management, customer advisory groups, success story development, and customer events while maintaining our retention rate. The ideal candidate combines creative storytelling abilities with analytical rigor, capable of both developing strategic engagement programs and executing them across multiple channels.

YEAR

We are looking for a creative, metrics-driven Customer Marketing Manager to lead our customer advocacy and retention initiatives across our multi-brand portfolio. This role serves as the driving force behind our customer success storytelling, engagement programs, and retention strategies. As a key member of our marketing team, youll work within our matrix structure to distill subject matter expertise from our vertical leaders in order to own our voice of customer programs including review management, customer advisory groups, success story development, and customer events while maintaining our retention rate. The ideal candidate combines creative storytelling abilities with analytical rigor, capable of both developing strategic engagement programs and executing them across multiple channels. If youre passionate about creating compelling customer narratives, driving measurable retention results, and building engaging community programs, this role is for you.What You Will Do<ul><li>Own and execute the customer advocacy program, including case study development, customer benchmarks and key data points, and success story narratives</li><li>Drive customer engagement strategy and execution through omnichannel approach including in-app communications, email campaigns, and direct mail programs</li><li>Lead Voice of Customer program including sentiment measurement and improvement initiatives, as well as collaborating with GMs on our Customer Advisory Group program</li><li>Manage customer events program and communications, including virtual meetings, customer showcases, and community-building initiatives</li><li>Develop educational resources and work to develop customer nurture programs</li><li>Execute, measure, and improve referral program strategy </li><li>Create compelling customer-focused content across various formats and channels</li><li>Monitor and maintain review scores at target rating</li></ul>Our Ideal Candidate<ul><li>Strategic thinker with strong execution capabilities</li><li>Data-driven mindset with experience in program measurement and optimization</li><li>Excellent project management and organizational skills</li><li>Strong verbal and written communication abilities</li><li>Collaborative team player who can work cross-functionally</li></ul>Preferred Skills and Qualifications<ul><li>3-5 years of B2B customer marketing experience</li><li>Proven track record of driving measurable results through customer marketing programs</li><li>Experience building and scaling customer advocacy programs</li><li>Strong content creation and storytelling abilities</li><li>Proficiency in HubSpot or similar marketing automation platforms</li></ul>Nice to Have Skills<ul><li>Experience with customer reference programs and advocacy platforms</li><li>Background in SaaS or technology industry</li><li>Event management experience</li><li>Experience with customer satisfaction measurement methodologies</li><li>Content strategy development experience</li></ul>What We Offer<ul><li>Competitive salary with performance-based incentives.</li><li>Comprehensive medical, dental, and vision benefits.</li><li>Paid professional development opportunities to help you grow in your career.</li><li>Flexible work arrangements, including hybrid work environment options.</li><li>Paid time off, 401k investment opportunity, and an engaging, collaborative company culture.</li><li>Salary $85,000; depending on experience</li><li>Remote, USA</li></ul>Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.About Quilt SoftwareEver wondered how your favorite local shops compete with the big guys? That’s where we come in. We’re Quilt Software, providing Main Streets unsung heroes – from quirky cheese shops to family-run jewelry stores – with the tools they need to compete. Last year, we helped 14,000+ shops make over $2 billion in sales with our family of industry-specific software solutions.  If you get a kick out of supporting local businesses, love great software, and want to be part of a company that’s powering Main Street, we’d love to chat. Come join us in our quest to keep local retail not just alive, but thriving!

Quilt Software

Sr. Customer Marketing Manager - Advocacy & Retention - Remote

Analysis Skills

Benchmarking

Business Support

Business-to-Business (B2B) Marketing

Community Programs

Content Development

Customer Retention/Renewal

Customer Satisfaction

Develop and Maintain Customers

Direct Mail

Email Campaign

Event Management

Industry-Specific Software

Marketing Automation Software

Metrics

Outbound Marketing

Presentation/Verbal Skills

Referenceable Customers

Retail

Retention Programs

Sales

Software as a Service (SaaS)

Storytelling

Strategic Planning

Team Player

Writing Skills

Ivy Exec

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