While performing the duties of this job the employee is regularly required to sit, stand, walk, talk and hear while communicating with customers, drivers and co-workers during the normal course of daily activities; the employee is occasionally required to stoop, kneel, or crouch while inspecting vehicles and other equipment. LANGUAGE SKILLS: Ability to read, interpret, and write documents such as bills of ladings, tariffs, delivery receipts, military documents, procedure manuals, employee and safety rules and manuals, operating and maintenance instructions, procedure manuals, and routine reports and correspondence.