Bachelor's degree in Supply Chain, Logistics, Business, or related field (or equivalent work experience) 5+ years of air import/export or freight forwarding experience 2+ years in a supervisory or managerial role (preferred) Strong knowledge of IATA regulations, Incoterms, and international trade compliance Experience working with TMS/FMS systems and MS Office Strong leadership and people‑management skills Excellent organizational and problem‑solving abilities High attention to detail and compliance accuracy Customer‑focused mindset with strong communication skills Ability to work in a fast‑paced, deadline‑driven environment Preferred Certifications IATA/FIATA Air Cargo Certification Customs compliance or trade certification (e.g., CCS, CTPAT knowledge) . This role provides leadership to air operations staff, ensures adherence to international trade regulations, builds strong carrier and customer relationships, and drives operational excellence and profitability.