AramarkNewHospitality Supervisor - William F. Bolger Center AramarkHospitality Supervisor - William F. Bolger CenterPotomac, MD$28–$28This role provides hands?on leadership to Guest Services Agents, supports service recovery, and serves as a key point of escalation during assigned shifts. As a visible leadership presence, the Front Desk Supervisor bridges the gap between front?line staff and management, providing real?time coaching, guidance, and decision?making during assigned shifts.
Crescent Hotels & Resorts LLCNewFront Desk Agent Crescent Hotels & Resorts LLCFront Desk AgentOwings Mills, MDPart timeAssist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards. As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
SpringHill Suites Miami Airport SouthNewFront Desk Agent SpringHill Suites Miami Airport SouthFront Desk AgentGlen Burnie, MDAs a Front Desk Agent, you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions and gain loyal guests by handling all questions, requests and complaints promptly and courteously. Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account .
KENT ISLAND RESORTKent Island Resort | Front Desk Agent KENT ISLAND RESORTKent Island Resort | Front Desk AgentStevensville, MDThis role is responsible for delivering exceptional guest service, managing reservations and check-in/check-out processes, and ensuring a seamless and welcoming experience from arrival to departure. As part of Vivamee Hospitality, you’ll join a team committed to service excellence, meaningful work, and personal growth, all grounded in our virtues of Joy, Humility, and Ministry.
Fairfield by Marriott, AberdeenFront Desk Agent Fairfield by Marriott, AberdeenFront Desk AgentAberdeen, MD$15–$19 / hourAudits all accounts to ensure they balance, to include such accounts as tray and city ledger, reservation deposits, credit card accounts, and room, food & beverage, and banquet charges. Operates PBX (switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests, as well as maintains guest and staff privacy and security.
Chesapeake Bay Beach ClubFront Desk Agent Chesapeake Bay Beach ClubFront Desk AgentStevensville, MD$16–$18 / hourAs a valued member of an elite, cohesive hospitality team, this role orchestrates seamless and anticipatory service experiences, where meticulous attention to detail, elevated guest satisfaction, and the consistent delivery of extraordinary moments defines professional excellence. The Inn at Chesapeake Bay Beach Club seeks an exceptional Front Desk Agent to serve as the distinguished first impression and operational heartbeat of our luxury waterfront properties—where the guest journey begins and lasting memories are intentionally crafted.
ARUNDEL SUITES LLC- Residence Inn Arundel MillsFront desk agent ARUNDEL SUITES LLC- Residence Inn Arundel MillsFront desk agentHanover, MDThe Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.
ROCKVILLE PADONIA ENTERPRISES LLCNewGuest Service Agent (Front Desk Agent) ROCKVILLE PADONIA ENTERPRISES LLCGuest Service Agent (Front Desk Agent)Timonium, MD$16–$16 / yearOperates Private Branch Exchange (PBX switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests, all while maintaining guest and staff privacy and security. Handles departmental cash drawer, accounting of monies, credit card receipts, guest accounts, and other forms of credit and cash handling guidelines.
ARUNDEL MILLS HOSPITALITY LLCPart-Time Front Desk Agent ARUNDEL MILLS HOSPITALITY LLCPart-Time Front Desk AgentSevern, MD$16–$17 / hourOperates Private Branch Exchange (PBX switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests, all while maintaining guest and staff privacy and security. Handles departmental cash drawer, accounting of monies, credit card receipts, guest accounts, and other forms of credit and cash handling guidelines.
Hampton Inn, Baltimore/White MarshFront Desk Agent-FT Hampton Inn, Baltimore/White MarshFront Desk Agent-FTWhite Marsh, MD$16–$16 / hourOperates Private Branch Exchange (PBX switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests, all while maintaining guest and staff privacy and security. Handles departmental cash drawer, accounting of monies, credit card receipts, guest accounts, and other forms of credit and cash handling guidelines.
Sheraton RockvilleFront Desk Agent Sheraton RockvilleFront Desk AgentRockville, MarylandCompensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.
Merritt Hospitality, LLC d/b/a HEI Hotels & ResortsFront Desk Agent Merritt Hospitality, LLC d/b/a HEI Hotels & ResortsFront Desk AgentRockville, MDPart timeAbility to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. Our wellness hotel in Rockville features modern, relaxing guest rooms with in-room fitness equipment, spa-inspired bathrooms, and complimentary nightly tea service.
Hampton Inn Baltimore Glen BurnieFront Desk Agent Hampton Inn Baltimore Glen BurnieFront Desk AgentGlen Burnie, MarylandAs a Front Desk Agent, you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions and gain loyal guests by handling all questions, requests and complaints promptly and courteously. We operate over 75 hotels in 20+ states for some of the Nation’s largest REIT’s and private real estate owners, in addition to a large portfolio of individual and family-owned hotels.
Peachtree Hospitality Management LLCFront Desk Agent Peachtree Hospitality Management LLCFront Desk AgentBaltimore, MDPart timePeachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. Additional perks include access to our Employee Assistance Program and Fund.
Patels LlcFront Desk Agent/ Night Auditor Patels LlcFront Desk Agent/ Night AuditorLaurel, MDExecute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed. Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages.
Hei Hotels and ResortsNewFront Desk Agent Hei Hotels and ResortsFront Desk AgentAnnapolis, MDAbility to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
RemingtonNewFront Desk Agent RemingtonFront Desk AgentAnnapolis, MD$16–$17.50 / hourAccurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly. Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
Crescent Hotels & Resorts LLCSpv Front Desk-200 Crescent Hotels & Resorts LLCSpv Front Desk-200Bethesda, MDPart time3. Implement company programs and supervise the daily operations of the Front Desk to comply with SOPS and LSOPs, maximize revenues, and motivate associates to ensure an optimal level of quality service and hospitality are provided to the hotel customers. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts.
TownePlace Suites Annapolis MD 21401Front Desk Clerk TownePlace Suites Annapolis MD 21401Front Desk ClerkAnnapolis, MDThe Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.
EOS Hospitality Sun SE Employee LLCFront Office Agent EOS Hospitality Sun SE Employee LLCFront Office AgentBerlin, MD$15 / hourPart timeIn this role, you’ll create smooth, welcoming check-in experiences while keeping front desk operations running efficiently in a fun, fast-paced resort environment. Join our team as a Front Office Agent at Sun Outdoors Ocean City, where you’ll be the first friendly face guests see.
Waterford Hotel GroupNewGuest Service Agent Waterford Hotel GroupGuest Service AgentHanover, MDIf you are interested in kickstarting your career in the hotel industry and have the following skills, we would love to speak with you: A keen eye for detail, time management and great customer service skills. We provide competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement.
ARUNDEL MILLS OFFICE LLCGuest Services Agent ARUNDEL MILLS OFFICE LLCGuest Services AgentHanover, MD$16–$18 / hourAt Home2 Suites by Hilton Arundel Mills BWI Airport, we’re looking for a Guest Services Agent who enjoys helping people, thrives in a fast-paced environment, and understands that the front desk is more than a transaction—it’s often the first and last impression of a guest’s stay. If you’re someone who notices details, enjoys solving problems, stays calm under pressure, and can shift seamlessly from welcoming a family on vacation to assisting a tired business traveler, we’d love to meet you.
Study HotelsGuest Services Agent (AM & PM Shifts) Study HotelsGuest Services Agent (AM & PM Shifts)Baltimore, MDFull timeRegularly calculates and posts charges, receipts, cash payments, and other forms of credit using accurate, proper cash handling methods and established procedures to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. Courteously answer inquiries and accept reservations, both in person and by telephone, by accurately communicating hotel rates and information and using suggestive selling techniques to sell room nights, increasing occupancy and revenue.
Courtyard SalisburyGuest Service Agent Courtyard SalisburyGuest Service AgentSalisbury, MDRequires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
Hampton Inn & Suites AnnapolisGuest Service Agent Hampton Inn & Suites AnnapolisGuest Service AgentAnnapolis, MarylandRequires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
SHIVKRUPA HOSPITALITY INCORPORATEDGuest Service Agent SHIVKRUPA HOSPITALITY INCORPORATEDGuest Service AgentOxon Hill, MDPrevious hotel experience in customer service, front desk service, or other related fields. You will accommodate patrons, as well as identify areas of improvement to increase efficiency.
HHM HospitalityGuest Service Agent HHM HospitalityGuest Service AgentSalisbury, MDYour Growth Path: - Front Desk Supervisor - Sales Coordinator - Front Office Manager - Sales Manager Your Focus: - Immediately greet guests and offer to assist with their needs. - Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending, reaching, stooping, kneeling, or crouching.
Residence Inn SalisburyGuest Service Agent Residence Inn SalisburyGuest Service AgentSalisbury, MDRequires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
ROCKVILLE HOSPITALITY LLCGuest Service Agent ROCKVILLE HOSPITALITY LLCGuest Service AgentGaithersburg, MD$16.50–$16.50 / hourOperates Private Branch Exchange (PBX switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests, all while maintaining guest and staff privacy and security. Handles departmental cash drawer, accounting of monies, credit card receipts, guest accounts, and other forms of credit and cash handling guidelines.
Maryland ZooNewGuest Services Agent (Part-Time) Maryland ZooGuest Services Agent (Part-Time)Baltimore, MD$15–$15 / hourWorking Conditions: Must be able to stand and remain active for an eight-hour shift; Must be able to walk large areas of the Zoo as needed; Must be able to work in an outdoor weather environment in all seasons and weather, including heat/humidity, cold temperatures, and/or wet conditions; Ability to work a flexible schedule to include weekends, holidays, and special events; and, Must be able to exert up to 35 pounds of force to lift, push, pull, carry, or otherwise move objects. Communication (Internal and External): Respond appropriately to guests’ questions, comments, or concerns; Communicate with fellow Guest Services Agents by radio contact as needed following Zoo radio etiquette and protocol at all times; and, Contact an appropriate staff member necessary to resolve guest issues.
Maryland ZooGuest Services Agent - Sales Associate (Part-Time) Maryland ZooGuest Services Agent - Sales Associate (Part-Time)Baltimore, MD$15.75–$15.75 / hourExperience/Training: Minimum of six months related experience and/or training; Proficient in cash handling procedures; Familiarity with a Point of Sale (POS) system environment; and, Working Conditions: Must be able to stand and remain active for an eight hour shift; Must be able to sit upright for long periods of time; Must be able to walk large areas of the Zoo as needed; Must be able to work in an outdoor weather environment in all seasons and weather, including heat/humidity, cold temperatures, and/or wet conditions; Ability to work a flexible schedule to include weekends, holidays, and special events; and, Must be able to exert up to 35 pounds of force to lift, push, pull, carry, or otherwise move objects. Communication (Internal and External): Responsible for keeping the Director, Managers, and Supervisors fully updated on any issues that may occur during daily operations; Respond appropriately to guests’ questions, comments, or concerns; Communicate with fellow Guest Services Agents by radio contact as needed following Zoo radio etiquette and protocol at all times; and, Contact an appropriate staff member necessary to resolve guest issues.
Peachtree GroupNewGuest Service Agent Peachtree GroupGuest Service AgentRockville, MD$18–$19 / hourFinal offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons. Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance.
Maryland ZooGuest Services Agent - Custodial Maryland ZooGuest Services Agent - CustodialBaltimore, MD$15–$15 / hourConduct cleaning in assigned areas to include vacuuming, emptying trash and cleaning bathrooms; Maintain sanitary conditions of the non-public and public restrooms within the zoo grounds; Provide guests with information on all aspects of the Zoo experience such as exhibits, on-ground activities (including times and locations), routes through the Zoo, shuttle, and membership information; Provide guest control, including challenging situations; Use a campus wide radio system to communicate information; Ensure guest safety at all times; · Perform other duties as assigned; and, Adhere to all policies and procedures of the Zoo. Responsible for keeping Director, Managers, and Supervisors fully updated on any issues that may occur during daily operations; Respond appropriately to guests’ questions, comments, or concerns; Communicate with fellow Visitor Services Agents by radio contact as needed following Zoo radio etiquette and protocol at all times; and, Contact an appropriate staff member necessary to resolve guest issues.
VTripsGuest Service Agent - Taylor Made Deep Creek Vacations VTripsGuest Service Agent - Taylor Made Deep Creek VacationsMcHenry, MDPart timeThe Guest Services Agent position at VTrips is responsible for providing exceptional customer service to guests, owners, and vendors. Develop and maintain a trade vendor list and work closely with vendors to ensure completion of work orders.
HOWARD HOSPITALITY LLCGuest Services Agent - PM & Overnight HOWARD HOSPITALITY LLCGuest Services Agent - PM & OvernightOwings Mills, MD$16–$17 / hourOperates Private Branch Exchange (PBX switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests, all while maintaining guest and staff privacy and security. Handles departmental cash drawer, accounting of monies, credit card receipts, guest accounts, and other forms of credit and cash handling guidelines.
UMD LODGING LLCGuest Service Agent UMD LODGING LLCGuest Service AgentCollege Park, MD$16–$16 / yearOperates Private Branch Exchange (PBX switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests, all while maintaining guest and staff privacy and security. Handles departmental cash drawer, accounting of monies, credit card receipts, guest accounts, and other forms of credit and cash handling guidelines.
Peachtree Hospitality Management LLCGuest Services Agent Peachtree Hospitality Management LLCGuest Services AgentBaltimore, MD$16.50 / hourPart timePeachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. Additional perks include access to our Employee Assistance Program and Fund.
TOWN CENTER HOTELS INCGuest Service Agent TOWN CENTER HOTELS INCGuest Service AgentGermantown, MD$17–$17.50 / hourOperates Private Branch Exchange (PBX switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests, all while maintaining guest and staff privacy and security. Handles departmental cash drawer, accounting of monies, credit card receipts, guest accounts, and other forms of credit and cash handling guidelines.
Peachtree Hospitality Management LLCGuest Service Agent Peachtree Hospitality Management LLCGuest Service AgentRockville, MD$18.50 / hourPart timePeachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. Additional perks include access to our Employee Assistance Program and Fund.
BELLE GROVE ENTERPRISE LLCGuest Service Manager BELLE GROVE ENTERPRISE LLCGuest Service ManagerBaltimore, MD$45,000–$50,000 / yearWe are seeking a dynamic and experienced Guest Services Manager to join our team and oversee the front desk and guest services operations of our hotel. Minimum of 2 years of experience as a guest services manager or in a leadership role in the hospitality industry.
Chesapeake Bay Beach ClubNight Auditor Chesapeake Bay Beach ClubNight AuditorStevensville, MD$19–$21 / yearExecute comprehensive night audit procedures, reconciling all daily financial transactions, posting event revenue, settling multi-departmental credit card batches (Hotel, Spa, Knoxies), and preparing executive-level reports with precision and accuracy . The Inn at Chesapeake Bay Beach Club seeks an exceptional Night Auditor to serve as the distinguished overnight ambassador and first impression of our luxury waterfront properties, where financial precision and refined hospitality converge.
Sheraton RockvilleNight Auditor Sheraton RockvilleNight AuditorRockville, MarylandCompensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.
Tide CleanersGuest Service Representative Tide CleanersGuest Service RepresentativeEDGEWATER, MDSort and examine articles, picking out those that may need hand spotting, or stain treatment Mark-In incoming guest orders; identify garments to be laundered or dry cleaned, tag, mark and classify all pieces and input information into the computerized register. Tide Cleaners is on a mission to make caring for clothes so perfect and simple, that peoples' lives do not have to revolve around laundry.
Hampton Inn & Suites AnnapolisNight Auditor Hampton Inn & Suites AnnapolisNight AuditorAnnapolis, MDBalance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
Courtyard SalisburyNewNight Auditor Courtyard SalisburyNight AuditorSalisbury, MDBalance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
Extra Space Storage IncAssistant Store Manager Extra Space Storage IncAssistant Store ManagerWaldorf, MD$17.50–$18.50 / hourIf you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc. 1+ year of customer-facing work experience Sales experience preferred Current valid driver's license and access to a reliable personal vehicle; except in New York City and Brooklyn High School diploma or GED is required; college education is a plus.
Residence Inn SalisburyHouse Attendant Residence Inn SalisburyHouse AttendantSalisbury, MDRequires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending and kneeling to reach all areas. Housekeeping Supervisor/Guest Service Agent – Executive Housekeeper or Front Office Manager.
Visitation Hotel Frederick, a Tribute Portfolio HotelNewBarista Visitation Hotel Frederick, a Tribute Portfolio HotelBaristaFrederick, MarylandRequires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts and secure bank.
HHM HospitalityHouse Attendant HHM HospitalityHouse AttendantSalisbury, MDRequires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending, and kneeling to reach all areas. Pick up bed and other linen from hotel floors and transport to the laundry collection site.
Maryland Massage LLCMassage Therapist Maryland Massage LLCMassage TherapistGlen Burnie, MD$40–$50 / hourThe franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. At Massage Envy Glen Burnie, we believe the perfect work-life balance is essential for a successful long-term career!