OTHER

FEED

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Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations.

Benefits/Perks <ul><li>Flexible Scheduling</li><li>Career Advancement Opportunities </li></ul>Job Summary We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.   Responsibilities <ul><li>Monitor the maintain knowledge of hotel operations and activities</li><li>Take reservations and answer questions via phone, email, and in-person</li><li>Build rapport with guests and identify their needs through friendly conversation and open-ended questions</li><li>Describe the features and amenities of guest rooms</li><li>Ensure compliance with health and quality standards</li></ul>Qualifications  <ul><li>Friendly and outgoing personality</li><li>Familiarity with hospitality industry standards</li><li>Proficient in English; knowledge of other languages is a plus</li><li>Computer literacy</li><li>Able to resolve issues with a customer-focused orientation</li><li>Able to lift 30 pounds</li></ul>

Kunal LLC

Front Desk Agent

Communication Skills

Computer Skills

Customer Relations

Customer Support/Service

English Language

Hospitality and Tourism

Housekeeping/Cleaning

Industry Standards

Lift/Move 30 Pounds

Maintain Compliance

Needs Assessment

Quality Metrics

Resolve Customer Issues

The Agent offers assistance to guests during their stay by answering questions, resolving issues, and dispatching housekeeping or maintenance to respond to guest requests. We have plenty in store, from new experiences and enhancements to time-honored traditions that continue to make this lakeside retreat so special!

HOUR

Job Type Full-time, Part-time, Temporary Description Come join the Basin Harbor team as we celebrate our 140th year - a milestone we're honored to celebrate with our cherished community. We have plenty in store, from new experiences and enhancements to time-honored traditions that continue to make this lakeside retreat so special! We are currently seeking seasonal Front Desk Agents to join us for our upcoming summer season from May though October, 2026. The Front Desk Agent greets and checks in all guests upon their arrival and provides a smooth experience at checkout. The Agent offers assistance to guests during their stay by answering questions, resolving issues, and dispatching housekeeping or maintenance to respond to guest requests. Requirements Key responsibilities of this role include: Understanding the need for proper etiquette and service standards, ability to use or learn to use, the following equipment: computer, printer and etc.; telephone switchboard; office equipment such as fax machine, copy machine, postage meter etc. Ability to use MS Office applications including Word and Excel. Prior hotel front desk experience or similar guest service experince preferred. Must be able to take direction and work in a team environment, attention to detail, efficient, and able to perform multiple tasks systematically in a fast-paced environment required. Employees must maintain a clean, well kept, professional appearance. As well, shift work may be long and varied, including evening and weekends, required full-shift walking and standing. Must be able to lift up to 20 lbs. frequently. Basin Harbor conducts pre-employment criminal background and reference checks on all employees. Salary Description $18.00 - $20.00 per hour DOE

Basin Harbor

Copying Machines

Detail Oriented

Fax Machines

Lift/Move 20 Pounds

Microsoft Excel

Microsoft Office

Microsoft Word

Multitasking

Office Equipment

Printers

Problem Solving Skills

Team Player

Telephone Skills

IRecruitee

ADAPTED_NOW

Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Clean and polish counters, shelves, walls, furniture, or equipment in pantry or breakfast area and mop or vacuum floors.

<h2>Overview</h2>Opportunity:  Breakfast AttendantPrepare breakfast bar for hotel guests while greeting and servicing them in a friendly manner consistent with brand and/or hotel and sustainability standards. Your Growth Path Restaurant Server or Guest Service Agent – Restaurant Supervisor or Front Desk Manager.Your Focus<ul><li>Carry food, dishes, trays, or silverware from pantry to serving counters.</li><li>Set up attractive food displays and maintain cleanliness to ensure food safety. </li><li>Wipe tables or seats with dampened cloths.</li><li>Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning.</li><li>Clean up spilled food, drink or broken dishes and remove trash.</li><li>Maintain adequate supplies of items such as clean glassware, dishes, or trays.</li><li>Fill beverage and ice dispensers.</li><li>Stock cabinets or serving areas with condiments and refill condiment containers.</li><li>Locate and provide items requested by guests.</li><li>Clean and polish counters, shelves, walls, furniture, or equipment in pantry or breakfast area and mop or vacuum floors.</li><li>Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. </li><li>Follow sustainability guidelines and practices related to HHM’s EarthView program </li><li>Practice safe work habits and use required safety equipment.</li><li>Ensure overall guest satisfaction.</li><li>Perform other duties as requested by management.</li></ul>Your Background and Skills<ul><li>High School diploma or equivalent preferred.</li><li>Food sanitation certification a plus and required within 90 days of employment.</li><li>Previous food and beverage experience preferred or equivalent training.</li></ul>HHM Benefits and Perks <ul><li>Competitive wages for full time and part time opportunities</li><li>Medical, Dental and Vision Health Insurance</li><li>Paid Time Off</li><li>401k Company Match</li><li>Free Basic Life Insurance</li><li>Travel Discounts</li><li>Commuter Transit and Commuter Parking Benefits</li><li>Employee Assistance and Wellness Program</li><li>Educational/Professional Development</li><li>Referral Bonus Program</li></ul> Work Environment and Context<ul><li>Work schedule varies and may include working on holidays and weekends.</li><li>Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.</li></ul>What We BelievePeople Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It<h2>About Us </h2>HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

Laurel Lake Placid

Breakfast Attendant

Beverages

Employee Assistance Plan

Food Safety

Furniture

Genetics

Health Insurance

Lift/Move 25 Pounds

Restaurant

Safety Equipment

Safety/Work Safety

Sanitation

Sustainability

Vision Plan

HHM Jobs

Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.

<h2>Overview</h2>Opportunity:  Night AuditorBalance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.Your Growth PathFront Office Supervisor/Accounts Payable or Receivable Clerk – Front Office ManagerYour Focus<ul><li>Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.</li><li>Keep records of room availability and guests' accounts, manually or using computers.</li><li>Prepare and distribute daily reports.</li><li>Audit and reconcile cashiers.</li><li>Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.</li><li>Input and update financial information into the BRAINS network.</li><li>Check guests in/out and perform Guest Service Agents tasks.</li><li>Respond to guest inquiries and resolve complaints. </li><li>Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. </li><li>Practice safe work habits and wear protective safety equipment.</li><li>Ensure overall guest satisfaction.</li><li>Perform other duties as requested by management.</li></ul> Your Background and Skills<ul><li>High School diploma or equivalent preferred.</li><li>Previous night audit/accounting experience or equivalent training required.</li><li>Computer knowledge/Excel and arithmetic skills required.</li><li>FSD is a plus, required within 90 days of employment.</li></ul> HHM Hotels Benefits and Perks<ul><li>Competitive wages for full time and part time opportunities</li><li>Medical, Dental and Vision Health Insurance</li><li>Paid Time Off</li><li>401k Company Match</li><li>Daily Pay</li><li>Free Basic Life Insurance</li><li>24/7 access to TELUS Health, a confidential work-life resource.</li><li>Travel Discounts</li><li>Commuter Transit and Commuter Parking Benefits</li><li>Employee Assistance and Wellness Program</li><li>Educational/Professional Development</li><li>Referral Bonus Program</li></ul> Work Environment and Context<ul><li>Work schedule varies and may include working on holidays, and weekends.</li><li>Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching.</li></ul> What We BelievePeople Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It<h2>About Us </h2>HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

Night Auditor

Front Desk Agent Jobs in South Pole, NY

Front Desk Agent Jobs in South Pole, NY

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Front Desk Agent Jobs in South Pole, NY

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