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Answer, receive and transfer incoming calls/outgoing calls, messages, faxes utilizing appropriate means ie telephone, fax, switchboard, computer. The award winning Comfort Inn & Suites Sturbridge is hiring for energetic individuals who are a team player for our front desk agent position at the hotel.

The award winning Comfort Inn & Suites Sturbridge is hiring for energetic individuals who are a team player for our front desk agent position at the hotel. Previous Choice Hotels experience preferred but not needed - can train - must be proficient with computers and a fast paced environment. Must be able to Multi-task. This is for a part time position that could turn into full time. Must be able to work both first and second shifts, as well as weekends.  <ul><li>Register and assign rooms to guests of the hotel. Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.</li><li>Keep records of room availability and guests' accounts. May make, confirm and cancel reservations for guests.</li><li>Compute bill, collect payment and make change for guests. May post charges such as room, food, liquor or telephone by hand or machine.</li><li>Answer, receive and transfer incoming calls/outgoing calls, messages, faxes utilizing appropriate means ie telephone, fax, switchboard, computer.</li><li>Ensures rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel. Assists guests with check out payments or charges.</li><li>Verify customers' credit, and establish how the customer will pay for the accommodation as stated in the SOP. Account for all cash and make deposits in accordance with hotel and company policies.</li><li>Answer inquiries pertaining to hotel services, registration of guest and shopping, dining, entertainment and travel directions. Record guest comments or complaints, referring guests to managers as necessary.</li><li>Ability to read, listen and communicate effectively in English, both verbally and in writing.</li><li>Ability to access and accurately input information using a moderately complex computer.</li><li>Reports to work for scheduled shift, on time and in uniform in accordance with company policy.</li><li>Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications</li><li>All other duties as assigned or needed.</li><li>Help with other departments as needed</li><li>Weekends and holidays are required. </li><li>individual will be working both AM and PM shifts. </li></ul>

Comfort Inn & Suites Sturbridge

Hotel Guest Service Agent - Part time

Communication Skills

Computer Skills

Corporate Policies

English Language

Fax Machines

Hotel Industry

Multitasking

Record Keeping

Safety Training

Safety/Work Safety

Standard Operating Procedures (SOP)

Time Management

HiringThing

Find additional career opportunities at careers.extraspace.comIf you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc. Address and resolve customer concerns related to billing, security, auctions, and proper site usage* Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits.*

HOUR

- Day shift only: Office closes at 6pm.* Will work between multiple stores in the district.* This location is closed on Sundays.CompensationStarting Pay Range: $16.50-$18.50 HourlyThe Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storagelocations, under the guidance of the District Manager and Store Manager. This role ensures the facility meets high cleanliness standards and consistently delivers operational excellence. The Assistant Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts.Extra Space Storage is the largest self storage company in the United States by store count, with over 4,000 stores nationwide. If you'd like to grow with us, you should consider joining the team. We look for employees who are reliable, good communicators, and have a passion for helping people.Benefits We Offer You* A work/life balance that includes daytime hours with the potential for Sundays off (dependent on location)* Outstanding company culture with growth opportunities throughout the U.S.* Competitive starting pay.* Paid Time Off accrued throughout the year, increasing with years of service.* Generous 401(k) match with Traditional and/or ROTH choices.* Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution.* EXTRA Healthy Wellness Program with rewards towards your medical premium.* BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc.Your Responsibilities* Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions.* Maximize sales objectives through unit rentals, unit insurance, and moving supplies.* Ensure our highest standards of cleanliness are met through continuous maintenance (e.g., sweeping, mopping, grounds maintenance, etc.) of the site, including the office, and the interior and exteriors of the storage building and surrounding areas.* Perform daily site safety inspections, including lock checks.* Address and resolve customer concerns related to billing, security, auctions, and proper site usage* Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits.* Protect our strong company culture by establishing and maintaining professional relationships with all Extra Space employees.* Perform additional duties as assigned.Your Qualifications* 1+ year of customer-facing work experience .* Sales experience preferred.* Current valid driver's license and access to a reliable personal vehicle; except in New York City and Brooklyn.* High School diploma or GED is required; college education is a plus.Work Environment & Physical Requirements* Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job duties with varying physical demands and exposure to seasonal weather conditions.* Regular tasks include standing, walking, climbing stairs, bending, sitting, and lifting.* Regularly required to lift or move items up to 35 lbs. and occasionally up to 50 lbs.Find additional career opportunities at careers.extraspace.comIf you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc.If you are a current Extra Space employee, please apply through Jobs Hub in Workday.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.Applications Deadline: Applications will be accepted until the position is filled.The posted pay range for this position may include values below the applicable minimum wage. Extra Space complies with all federal, state and local wage laws and does not pay employees below the legally mandated minimum wage.

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Hotel Guest Service Agent - Part time Comfort Inn & Suites Sturbridge

Assistant Store Manager 1003 Extra Space Storage

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