Greet and welcome patients, visitors, and vendors in a friendly and professional manner- Answer phone calls, schedule appointments, and manage the front desk area - Verify patient insurance information and collect payments for services rendered - Maintain patient records and ensure accuracy of all documentation - Coordinate with medical staff to ensure efficient patient flow - Manage medical scheduling system to optimize appointment availability - adhere to HIPAA guidelines to protect patient privacy and confidentiality - Assist with administrative tasks such as filing, data entry, and correspondence handle patient inquiries, resolve complaints, and provide exceptional customer service - Collaborate with other office staff to ensure smooth daily operations. Requirements: Previous experience in a similar role, preferably in a dental or medical office setting - Familiarity with medical terminology and procedures - Strong organizational skills with the ability to multitask effectively - Excellent communication skills, both verbal and written - Detail-oriented with a high level of accuracy in data entry and record keeping - Ability to maintain professionalism and confidentiality at all times - Knowledge of HIPAA regulations and compliance.