Valvoline IncNewCustomer Service Advisor (Bilingual) Valvoline IncCustomer Service Advisor (Bilingual)Whitestown, INimpressions and build loyal customers by using product knowledge and services to present oil change options and. English/Spanish speaking bilinguals preferred, otherwise English fluency in reading, writing, and speaking is required.
ElectriCom IncNewField Service Mechanic ElectriCom IncField Service MechanicMonticello, INThe mechanic will respond to field service needs using a company-provided service truck and will perform diagnostics, routine maintenance, and repairs as required. If you accessed this job posting through an external job board and experience any issues completing the online application, please visit our website directly at https://electricomllc.com/careers/.
TeamHealthEmergency Medicine Medical Director in Logansport, IN TeamHealthEmergency Medicine Medical Director in Logansport, INLogansport, INFull timePhysicians must be board certified/board eligible in emergency medicine or internal medicine /family medicine with EM experience. TeamHealth is seeking a passionate emergency medicine physician leader to join our team.
TJ MaxxNewRetail Full-Time Customer Experience Coordinator TJ MaxxRetail Full-Time Customer Experience CoordinatorWhitestown, IN$14.25–$14.75 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
InsuraTecCustomer Care Specialist InsuraTecCustomer Care SpecialistLafayette, INRemoteWe are seeking motivated and customer-focused individuals to join our team as Remote Customer Care Specialists. In this role, you will assist clients with their insurance needs while enjoying the flexibility of working from home.
National Automotive Training AcademyService advisor -manager National Automotive Training AcademyService advisor -managerCrawfordsville, IN$65–$120,000The service advisor will ensure customer service by working with customers to determine their vehicle issues and problems, determining the repair timeline, and working with technicians to convey the customers' concerns with accurate repair descriptions. The service advisor's responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, conducting inspections, and test driving cars.
Judge GroupAdministrative Assistant Judge GroupAdministrative AssistantWest Lafayette, IN$26–$28 / yearWe are seeking a Site Administrative Assistant that will serve as a Document Control / Project Support Coordinator to support a large‑scale semiconductor construction project at Purdue University in West Lafayette, Indiana. By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes.
Pro Resources Staffing ServicesBilingual Shipping Admin-1st Shift Pro Resources Staffing ServicesBilingual Shipping Admin-1st ShiftWhitestown, INKey Responsibilities:Schedule trucks using established procedures via phone and online trucking portals Build and manage loads through carrier systems Communicate with Customer Service regarding delivery status and tracking information Generate accurate Bills of Lading (BOL) and packing slips Perform goods issue transactions to support invoicing Respond to emails in a timely manner using Outlook Use Excel and Word for data entry, reporting, and documentation Answer and make phone calls throughout the shift Field questions from internal teams and external trucking companies Requirements:Administrative experience SAP experience Strong communication skills; must be able to read, write, and speak English Bilingual in English and Spanish Basic proficiency in Microsoft Office (Excel, Word, Outlook) Strong attention to detail and organizational skills Must pass pre-employment drug screen and background checkMust be able to lift at least 50lbs. Work Environment:Fast-paced warehouse/logistics setting Frequent communication with drivers, carriers, and internal departments#Crawfordsville
Abacus CorporationCustomer Service Representative Abacus CorporationCustomer Service RepresentativeLebanon, INWhat you'll do on a typical day: Coordinate workload allocation among warehouse workers, material handlers and drivers, prepare work orders; troubleshoot orders and resolve discrepancies as needed, assign and release orders sent for loading and unloading, allocate and research inventory for orders, enter data for inbound and/or outbound freight into the Warehouse Management System (WMS) and create bills of lading (BOLs) Maintain and generate required reports Process, audit and file various documentation. Work Hours: M-F 9:00 AM to 5 PM. Customer Interaction: Answering incoming calls, emails, or chat messages regarding products and services.
F.A. Wilhelm Construction Co., Inc.Construction Administrative Assistant - Lafayette, IN F.A. Wilhelm Construction Co., Inc.Construction Administrative Assistant - Lafayette, INLAFAYETTE, IN$1Today, we are a company that puts People First by providing Meaningful Partnerships, insisting on making a Positive Community Impact, with Safety Always, all with a Learn-Do-Share mentality. · Compile, maintain, distribute, and/or track Osha certifications, CPR certifications, monthly safety data, and training class(es) completion data.
HI LAFAYETTEFront Desk Agent - Holiday Inn HI LAFAYETTEFront Desk Agent - Holiday InnLafayette, IN$13–$15 / hourAssist guests with service requests, such as issuing keys, handling safety deposit boxes, and posting miscellaneous charges. Manage guest requests for laundry, dry cleaning, messages, wake-up calls, mail, and.
Comcast CorporationXfinity Retail Sales Consultant Comcast CorporationXfinity Retail Sales ConsultantLafayette, INBe an active part of the Net Promoter System, a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Mindy Deno - State Farm AgentCustomer Service Representative - State Farm Agent Team Member Mindy Deno - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberWest Lafayette, INAs a Customer Service Representative - State Farm Agent Team Member with Mindy Deno - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Mindy Deno - State Farm AgentCustomer Relations Representative - State Farm Agent Team Member Mindy Deno - State Farm AgentCustomer Relations Representative - State Farm Agent Team MemberWest Lafayette, INAs a Customer Relations Representative - State Farm Agent Team Member with Mindy Deno - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Comcast CorporationXfinity Retail Service Associate Comcast CorporationXfinity Retail Service AssociateLafayette, INOn-Demand Delivery, BAPIS & XM Upsell: Fulfill Xfinity Mobile on-demand deliveries and BAPIS pickups by staging orders accurately, ensuring smooth handoff, and identifying opportunities to upsell accessories or add-ons. RSAs handle mobile activation, education, troubleshooting, and escalations while assisting with operational priorities to ensure that customers leave confident and excited about their Comcast products and services.
OSL Retail Services IncNewWireless Retail Sales Associate - W1655 OSL Retail Services IncWireless Retail Sales Associate - W1655CRAWFORDSVILLE, INProudly recognized by Deloitte as a Best Managed Company for the last 7 consecutive years, we attract passionate individuals eager to advance their careers in a supportive and growth-oriented environment. Experience the impact of OSL’s commitment to diversity and inclusion through programs like OSL Cares and WE@OSL, empowering women and fostering social change.
OSL Retail Services IncNewWireless Retail Sales Associate - W1275 OSL Retail Services IncWireless Retail Sales Associate - W1275LEBANON, INProudly recognized by Deloitte as a Best Managed Company for the last 7 consecutive years, we attract passionate individuals eager to advance their careers in a supportive and growth-oriented environment. Experience the impact of OSL’s commitment to diversity and inclusion through programs like OSL Cares and WE@OSL, empowering women and fostering social change.
Dick's Sporting GoodsNewRetail Operations Associate (Part Time) Dick's Sporting GoodsRetail Operations Associate (Part Time)Lafayette, INEnsure that all merchandise and product received at the store is processed in accordance with established programs and procedures; the backroom is organized and maintained so that merchandise is easily accessible in partnership with the Freight Flow/Operations Lead. Greet everyone (teammates and customers) and proactively approach athletes to understand their needs and support their shopping experience.
Dick's Sporting GoodsNewRetail Sales Associate Footwear (Part Time) Dick's Sporting GoodsRetail Sales Associate Footwear (Part Time)Lafayette, INPromote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.). On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams.
L'Oreal USANewRetail Key Holder PT IN Lafayette L'Oreal USARetail Key Holder PT IN LafayetteLafayette, INDeliver Results - Sell the finest professional beauty brands and educate customers on promotions, upcoming sales events and advertised products; process and replenish merchandise; prepare and participate in physical inventories and periodic cycle counts; maintain store appearance; process sales and return transactions. SalonCentric, a subsidiary of L'Oreal USA, is the premiere wholesale distributor in the United States of the finest salon professional beauty brands and we're seeking qualified candidates.
Gordon Food ServiceNewGrocery Key Holder Gordon Food ServiceGrocery Key HolderLafayette, IN$17–$18 / hourDevelop leadership skills while aiding in supervising sales associates in the performance of their assigned dutiesIf this sounds like you, make sure you also meet these requirements:* Have 1-2 years of retail experience with progressively increasing responsibility* valid drivers license strongly preferred* Physical Requirements: Ability to regularly lift up to 50 lbs with frequent lifting above shoulder height* Schedule Availability: Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays* Ability to safely operate power equipment, such as slicing equipment, walkie lifts and forklifts where applicable* This job may require you to occasionally respond to alarm calls during non-working hours and have the flexibility to work shifts at other stores in your local geographic area* You must be a minimum of 18 years old (required)* High School Diploma / Equivalent* Successfully pass our pre-employment checks, including a drug screen and criminal background check* Basic computer skills will be requiredNote: Please make sure you use a valid email so we can follow up with you and let you know what's happening in the process. Maintaining merchandise - product rotation, proper food handling, receiving, ensure product quality* Providing exceptional customer service - building relationships, problem-solving, and building sales* Cash handling - bank deposits, getting change for cashiers, setting and counting down registers* Helping to build and train the team!
Plato's Closet - Lafayette, INRetail Sales Associate Plato's Closet - Lafayette, INRetail Sales AssociateLafayette, INPart timeDevelop proficiency in operating computerized Point of Sale (POS) and sales tracking system for all sales transactions, buys, returns, etc. Position Purpose: To help promote all aspects of the business including but not limited to buying, selling, pricing, and merchandising.
Jimmy John'sNewIn Shop team member Jimmy John'sIn Shop team memberWhitestown, IN$12–$12The flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat and real Hellmann's® mayo - that's when the magic happens. Delivery Drivers must understand the importance of the customer experience and understand that they are the “Face” of Jimmy John’s.
Ace HardwareNewAce Hardware - Cashier/Customer Service Associate - Apply Now Ace HardwareAce Hardware - Cashier/Customer Service Associate - Apply NowLafayette, IN$13–$16 / hourAce Hardware Cashiers and Customer Service Associates assist customers with purchases, operate the register, help customers locate tools and hardware items, answer basic home improvement questions, restock shelves, organize merchandise, and help maintain store cleanliness and organization. Benefits may include employee discounts, flexible scheduling, health benefits for full-time employees, retirement savings plans, and holiday pay.
Tractor SupplyNewTractor Supply Co. - Cashier/Customer Service Associate $14-$18/hr Tractor SupplyTractor Supply Co. - Cashier/Customer Service Associate $14-$18/hrLafayette, IN$14–$18 / hourTractor Supply Cashiers and Customer Service Associates operate the register, assist customers with purchases and product questions, restock shelves, help maintain store cleanliness, assist with returns and exchanges, and support general store operations. This position typically pays $14–$18 per hour depending on location and experience.
Signature HealthCARE of ParkwoodRN Supervisor Signature HealthCARE of ParkwoodRN SupervisorLebanon, IndianaAs an award-winning organization recognized over the years by national outlets such as U.S. News & World Report, we take pride in fostering compassionate care environments and being an employer of choice in the healthcare industry. Our continuum of care includes skilled nursing, rehabilitation, assisted and memory care, and home-based services supported by innovative technologies like telehealth and Care.ai-enabled solutions.
Field Audit Services Team, LLCRetail Scan Associate (Lebanon, IN 46052) Field Audit Services Team, LLCRetail Scan Associate (Lebanon, IN 46052)Lebanon, INPart timeScanScape Retail Scan Associates visit a designated selection of stores each week to scan all product barcodes on displays and in aisle locations, including aisle end caps throughout the store. We are hiring part-time Retail Scan Associates to perform in-store data collections at assigned local retailers every week for 52 weeks a year, including holiday weeks.
Culligan InternationalCustomer Support Representative Culligan InternationalCustomer Support Representativelebanon, IN$15–$20 / hourResponsibilitiesExtensive problem-solving order processing and helping to manage customer accountsProvide proactive sales support by developing close relationships with customersSchedule service and delivery ordersCoordinate schedules with the serviceoperations teamContact customers for purposes of scheduling additional services or offering maintenance plansRefer unresolved customer grievances to designated departments for further investigationQualificationsHigh school diploma or GEDCollege degreeMinimum of two years of customer service experience requiredStrong time management and project management skillsProficient in Microsoft Office word excel outlookExcellent communication skills both written and verbalAbout CulliganAs the worlds leading water experts we are dedicated to delivering high-quality water solutions to residential commercial and industrial customers. BenefitsCompetitive salaryHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insuranceBenefitsPerksMedical insuranceDental insuranceVision insuranceVacation paid time offCompany-paid trainingEmployee discounts for Culligan in-home productsEligibility for annual recognition and training meetingseventsJob SummaryCulligan Water is seeking an individual experienced in customer relations.
MAPCO Express IncCustomer Service Rep - 989 - Whitestown IN MAPCO Express IncCustomer Service Rep - 989 - Whitestown INWhitestownQUALIFICATIONSMust have a people first mentality every team member and guest deserve a great experienceValue time and use your time effectively and efficientlyGet first-hand customer information and use it for improvements in products and servicesCustomer service experience desiredAbility to perform multiple tasks at one timeRead understand and speak English at an eighth-grade levelComprehend and perform basic math skillsUnderstand comprehend and perform basic computer and point-of-sale skills EDUCATION andor EXPERIENCEHigh School diploma or GED is requiredPrior retail experience is preferred. Company Majors ManagementPosition TitleCustomer Service RepReports to Store ManagerJob Type Part or Full TimeLocation OnsiteThe Sales Associate position involves providing exceptional customer service operating cash registers and maintaining a clean and organized store environment.
Chipotle Mexican Grill IncService Leader Chipotle Mexican Grill IncService Leaderlebanon, INTHE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices.
Ryder System IncNewWarehouse Team Lead Manager Support Ryder System IncWarehouse Team Lead Manager SupportWhitestown, INImportant Note: Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. We want YOU to join our family made up of Proud Women and Men in Supply Chain who work alongside the many Military Reserve and Veterans we hire everyday.
AutozoneRetail Sales Associate - Full Time AutozoneRetail Sales Associate - Full TimeLafayette, INFull timeInventory Management & Store Operations - Restock merchandise, maintain organization, and follow proper cash handling procedures, loss prevention policies ensuring proper financial management. Job DescriptionAutoZone's store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs.
AutozoneRetail Sales Associate - Part Time AutozoneRetail Sales Associate - Part TimeLogansport, INPart timeAs permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. An applicant's criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense, any documentation or information demonstrating the rehabilitation of the applicant, the time elapsed since the offense, and any other relevant information.
Ruler FoodsAssistant Store Leader Ruler FoodsAssistant Store LeaderLogansport, INFull timeAssist store manager in regular store-level financial performance discussions with associates regarding developing budgets (e.g., sales, shrink, labor expenses, other expenses) & other targeted goals (e.g., safety) . Assist store manager & associates in the achievement of a favorable customer shopping experience & develop associate interest in customer service/relations to enhance Kroger's best-in-class reputation.
Ruler FoodsCUSTOMER SVC/SHIFT LEADER Ruler FoodsCUSTOMER SVC/SHIFT LEADERFrankfort, INFull timePhysical demands include, but are not limited to, standing and walking 100% of the time, lifting an average of 50 lbs., pushing, pulling, bending, twisting/turning, manual dexterity, and repetitive motion of hands/wrists . A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
TravelCenters of AmericaTruck Service Advisor I TravelCenters of AmericaTruck Service Advisor IWhitestown, INThe TSA is primarily responsible for writing work orders, suggestive selling, and handling over-the-counter (OTC) transactions while ensuring that we are returning every traveler to the road better than they came! Write, detail, and process (pay out) Work Orders and OTC transactions; Properly write up an ETA Work Order; Secure Purchase Orders, Prepare and communicate quotes to customer.
D1 Training - West LafayetteSales Appointment Coordinator - Fitness D1 Training - West LafayetteSales Appointment Coordinator - FitnessWest Lafayette, INThis role is ideal for someone who enjoys talking to people, following up consistently, and creating opportunities for in-person conversations that lead to long-term memberships. As we continue to grow, we are looking for a Sales Appointment Coordinator who excels at appointment setting, outbound outreach, and relationship building.
Biggby CoffeeBarista and Customer Experience Specialist Biggby CoffeeBarista and Customer Experience SpecialistFrankfort, INThese are BIGGBY's core values and we are searching for people with all types of experience and backgrounds who enjoy working in a team and love serving customers! Serve beverages and prepared food, like cookies, pastries and muffins.
TravelCenters of AmericaTruck Service Advisor Lead TravelCenters of AmericaTruck Service Advisor LeadRemington, INThe Lead TSA is primarily responsible for writing work orders, suggestive selling, and handling over-the-counter (OTC) transactions while ensuring that we are returning every traveler to the road better than they came! Write, detail, and process (pay out) Work Orders and OTC transactions; Properly write up an ETA Work Order; Secure Purchase Orders, Prepare and communicate quotes to customer .
E.S.I., IncNewAdministrative Assistant E.S.I., IncAdministrative AssistantLebanon, INPart timeEverus Construction Group, Inc. and our subsidiaries do not work with any third-party recruiters or agencies without a valid signed agreement and partnership with the Corporate Human Resources Team. JOBS SUMMARYOversee daily front desk activities while performing comprehensive administrative and clerical duties to support organizational operations.
Winston RetailNewRetail Merchandising Specialist Winston RetailRetail Merchandising SpecialistMonticello, IN$19–$22 / hourContractorJob Title: Retail Merchandising Specialist Location: Monticello, INJob Type: Independent ContractorPay: $19-$22 per hour (rate based on market and relevant experience) Expected Hours: Varies, Project-Based Job Overview:Winston Retail is seeking a passionate, detail-driven apparel merchandiser to bring fashion to life at the store level. Manage monthly scheduling to ensure store visits and merchandising deliverables are completed by assigned deadlines, demonstrating strong time management and accountability .
Consolidated Electrical DistributorsNewOperations/Customer Service Specialist Consolidated Electrical DistributorsOperations/Customer Service SpecialistLafayette, IN$48,000–$63,000 / yearWe offer the training and guidance necessary to be able to start performing your job as quickly and as efficiently as possibleReports to: Profit Center ManagerMinimum Qualifications:+ Associate's or Bachelor's Degree in related field or equivalent relevant experience+ Experience and competency with Microsoft Office Suite (Word, Excel, Outlook)+ Fluent in English both orally and in writing+ Basic bookkeeping knowledgeADDITIONAL COMPETENCIES:+ Strong attention to detail and time managementPreferred Qualifications:+ 3 - 5 years of customer service or sales experience+ Knowledge of general accounting principles+ Knowledge of processes for receiving, selecting, packing, and shippingWorking Conditions:+ No remote work available.+ SummaryJob title: Operations/Customer Service SpecialistJob ID: nullDepartment: Lafayette - APELocation: null-nullDescriptionSummary:Our fast-growing industrial electrical and automation solutions organization is looking for energetic people who can learn quickly.
CosmoProf BeautyNewSales Associate - CosmoProf Store # CosmoProf BeautySales Associate - CosmoProf Store #Lafayette, INWorking Conditions/Physical Requirements: The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. By working at Cosmoprof, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair – and we need passionate and talented people to make this happen!
St. Elizabeth HealthcareBilling & Collections Manager (BOM) St. Elizabeth HealthcareBilling & Collections Manager (BOM)Delphi, IndianaThey handle financial tasks such receiving and depositing payments, making collections calls and issuing letters, discussing payment arrangements with account holders, and working with Medicare, Medicaid and insurance companies on eligibility, claims and reimbursements. GET IN TOUCH: Erica (765) 249-3925 APPLY NOW: Since our founding in 1997, Trilogy has been dedicated to making long-term care better for our residents and more rewarding for our team members.
Help at HomeClient Service Supervisor - I/DD Help at HomeClient Service Supervisor - I/DDLafayette, Indiana$20–$22 / hour
Ulta Beauty IncBeauty Advisor Ulta Beauty IncBeauty AdvisorWhitestown, INEnsure that each guest receives exceptional service by providing a guest-friendly environment, which includes greeting and engaging each guest entering the store, personalizing service to their needs, answering questions about products and services, informing guests about promotions and sales, and recommending complementary Ulta Beauty products and/or services. The BA is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned): • Contribute to meeting or exceeding the store's goals related to retail and service sales, guest loyalty (including credit), omni-channel sales, and retail shrink as set by Ulta Beauty for the store.
Purdue UniversityAdministrative Clerk Purdue UniversityAdministrative ClerkWest Lafayette, INResponsible for providing a variety of services including office functions, operations support, and customer service while working at the main desk area in a student-centered environment and prioritize responsibilities. To learn more about Purdues benefits summary, visit: https://www.purdue.edu/hr/Benefits/employee-benefits/benefits_enrollment.pdfsummaries2023
Purdue UniversityAdministrative Clerk, Associate Purdue UniversityAdministrative Clerk, AssociateWest Lafayette, INResponsible for providing a variety of services including office functions, operational support, and customer service, while working at the main desk area in a student-centered environment and prioritize responsibilities. Ability to work effectively with individuals from different viewpoints and backgrounds utilizing the Student Life mission and teamwork in daily work activity.
Purdue UniversityStudent Clerical - Secretary Assistant Purdue UniversityStudent Clerical - Secretary Assistantwest lafayette, INHours are Tuesdays, Thursdays, and Fridays 10:00AM-2:00PM preferred. Working in Microsoft Excel and Power Point documents.
Purdue UniversityDirector of Clinical Training/Associate Professor of Psychology Purdue UniversityDirector of Clinical Training/Associate Professor of Psychologywest lafayette, INThe College also houses the Community Counseling Center that provides quality affordable mental health and the Institute for Social and Policy Research, which uses social science and policy analysis methods to find solutions to educational, social, and health\u2010related challenges facing the citizens of Northwest Indiana and the Chicago metropolitan region. Fostering a university community full of contrasts\u2014urban and rural, industrial and natural, with a well-established history and forward-thinking mindset\u2014PNW's two campuses serve its students, many of whom are the first in their families to attend college to make the most of this rich range of resources.