Responsibilities What You Will Do Front Office Functions Provides support in the areas of patient registration, demonstrates a thorough knowledge of third-party reimbursement requirements and regulations Performs start up duties prior to opening Lab Adds tests for add-ons and handles recollects Properly charges STATs to HMO's Copies of insurance cards Uses proper stamps on orders such as FROZEN, Labcorp, Quest Prints daily logs Dispenses Petty Cash Faxes reports from previous day Handling of drug screens collections Quotes lab prices Making deposits Print labels for requisitions and specimens Properly obtains ABN forms for Medicare patients Obtains orders from Intergy or patients Obtains and uses valid diagnosis codes Properly identification of patients Collects any monies from patients and issue receipts Challenges ambiguous orders and handles according to protocol, and taking takes verbal orders Verify patient insurance information Provide services for patients and doctors' offices such as lab results Directs incoming faxes to correct personnel Answers phone and assist callers, properly transfers calls Properly calls or faxes any panic or stat results to appropriate provider per written protocol Quantity/Timeliness of work that produces optimal productivity Performing tasks with minimal errors Understands and has the know how to perform assigned tasks Ability to master and understand new work routines in this area Degree and willingness to put forth in performing these tasks Phlebotomy Properly identifies patient at draw point Verify orders and requisitions match, checking all tests Perform peripheral IV insertion Communication with immediate supervisors(s) on any issues that may impact patient care Uses proper phlebotomy technique Ensures ABN is properly filled out and signed Uses Personal Protective Equipment when performing venipuncture Properly prepares specimen for transport Labels specimens properly Supplies proper information on requisitions pertaining to draw such as Date, time, initials, number and type of tube drawn Properly interprets orders Able to draw 6 patients an hour (35 to 40 patients per day) Rarely needs a butterfly to draw patients. What You Will Do Front Office Functions Provides support in the areas of patient registration, demonstrates a thorough knowledge of third-party reimbursement requirements and regulations Performs start up duties prior to opening Lab Adds tests for add-ons and handles recollects Properly charges STATs to HMO's Copies of insurance cards Uses proper stamps on orders such as FROZEN, Labcorp, Quest Prints daily logs Dispenses Petty Cash Faxes reports from previous day Handling of drug screens collections Quotes lab prices Making deposits Print labels for requisitions and specimens Properly obtains ABN forms for Medicare patients Obtains orders from Intergy or patients Obtains and uses valid diagnosis codes Properly identification of patients Collects any monies from patients and issue receipts Challenges ambiguous orders and handles according to protocol, and taking takes verbal orders Verify patient insurance information Provide services for patients and doctors' offices such as lab results Directs incoming faxes to correct personnel Answers phone and assist callers, properly transfers calls Properly calls or faxes any panic or stat results to appropriate provider per written protocol Quantity/Timeliness of work that produces optimal productivity Performing tasks with minimal errors Understands and has the know how to perform assigned tasks Ability to master and understand new work routines in this area Degree and willingness to put forth in performing these tasks Phlebotomy Properly identifies patient at draw point Verify orders and requisitions match, checking all tests Perform peripheral IV insertion Communication with immediate supervisors(s) on any issues that may impact patient care Uses proper phlebotomy technique Ensures ABN is properly filled out and signed Uses Personal Protective Equipment when performing venipuncture Properly prepares specimen for transport Labels specimens properly Supplies proper information on requisitions pertaining to draw such as Date, time, initials, number and type of tube drawn Properly interprets orders Able to draw 6 patients an hour (35 to 40 patients per day) Rarely needs a butterfly to draw patients.