Principal (Essential) Duties: -Give accurate descriptions of each program offered and it’s availability-Greet every person as they enter and exit-Take registrations and apply payments to accounts-Assist supervisor with confirmation letters for each session-Assist with billing for past-due accounts-Process Pro Shop sales-Ensure all books (roll, party, money) are kept up-to-date-Assist customers with all questions and concerns-Answer all phone calls: give accurate information, take detailed notes, communicate info as needed to appropriate personnel-Read and respond to emails in a timely manner, and/or direct emails to appropriate personnel. There are multiple positions available, requiring a minimum of one year's experience working with the general public in a customer service, retail or similar field.