Supervisor, Medical Call Center - Access Center - Full Time 8 Hour Days (Exempt) (Non-Union) University of Southern CaliforniaSupervisor, Medical Call Center - Access Center - Full Time 8 Hour Days (Exempt) (Non-Union)Los Angeles, CA$68,640–$112,370 / yearWhen extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. The organization encompasses 17 clinical departments, with approximately 1,500 physicians and 2,000 staff delivering care across more than 80 locations from Kern County to Orange County and into Las Vegas.
Supervisor, Medical Call Center – Access Center – Full Time 8 Hour Days (Exempt) (Non-Union) University of Southern CaliforniaSupervisor, Medical Call Center – Access Center – Full Time 8 Hour Days (Exempt) (Non-Union)Los Angeles, CaliforniaWhen extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. The organization encompasses 17 clinical departments, with approximately 1,500 physicians and 2,000 staff delivering care across more than 80 locations from Kern County to Orange County and into Las Vegas.
["Call Center Service Representative - Bilingual, Spanish (SCA)","Call Center Service Representative - Bilingual, Spanish (SCA)"] GovCIO["Call Center Service Representative - Bilingual, Spanish (SCA)","Call Center Service Representative - Bilingual, Spanish (SCA)"]Irvine$20.30–$26.50 / hourThe posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
Sales Call Center Representative CVS Health CorpSales Call Center RepresentativeCARemote$15–$32.31 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Utilize sales skill sets including rapport building, active listening, communication, qualification questioning, overcoming objections, and closing.
NewCall Center Manager Bath Concepts Independent DealersCall Center ManagerIrvine, CAFull timeThe ideal candidate has a proven track record in customer development, call center management, CRM systems, appointment setting, and customer service and knows how to turn leads into appointments while ensuring customers remain satisfied throughout the process. You’ll oversee a team responsible for contacting homeowners, setting and confirming appointments, following up with customers, managing sales representatives’ schedules, and ensuring customers receive an exceptional experience.
NewCall Center Representative/Inside Sales PARENT EDUCATION BRIDGE FOR STUDENT ACHIEVEMENT FOUNDATION LLCCall Center Representative/Inside SalesSOUTH EL MONTE, CAFull timeIn this role, you'll be the first point of contact for our customers, handling inbound and outbound calls with professionalism and enthusiasm. Your ability to understand and resolve customer inquiries efficiently while delivering exceptional service is crucial.
NewCall Center - Customer Service Representative - Contract TalentBurst, Inc.Call Center - Customer Service Representative - ContractBrea, CA$22.02 / hourThe CSR will ensure customer satisfaction by way of processing orders, answering phones promptly, finishing delivery information and providing field sales/service support, all with accuracy and efficiency. To ensure customer satisfaction regarding taking orders, answering phone promptly, furnishing delivery information and providing field sales/service support, all with accuracy and efficiency.
Call Center Customer Service Ultimate Staffing ServicesCall Center Customer ServicePasadena, California$19–$23 / hourThe Call Center Customer Service Representative is responsible for providing prompt, professional, and courteous support to customers via phone, email, chat, or other communication channels. Assist customers with questions related to products, services, orders, billing, or accounts.
Service Call Center Representative Norm ReevesService Call Center RepresentativeCerritos, CaliforniaThe Automotive BDC Service Representative plays a critical role in the success of the dealership's service department by efficiently managing customer inquiries, scheduling service appointments, and ensuring exceptional customer service. Team Collaboration: Collaborate closely with service advisors, technicians, and other departments to ensure a smooth service experience for customers.
Call Center Representative/Inside Sales CbCall Center Representative/Inside SalesSouth El Monte, California$18–$22 / hourInspired by the groundbreaking work of Joyce Epstein, a renowned expert in family engagement, PEBSAF's comprehensive virtual parent workshops provide a wealth of resources and guidance on a wide range of topics, from effective communication strategies to homework support and navigating the school curriculum. Recognizing the profound impact of parental involvement in a child's educational journey, PEBSAF has made it its mission to bridge the gap between home and school, empowering parents with the knowledge and skills they need to actively support their children's learning.
Sales Appointment Setter (Call Center) Surf City NissanSales Appointment Setter (Call Center)Corona, CACorona Nissan is hiring high-energy Call Center Sales Representatives who know how to turn conversations into opportunities. Why You’ll Love This Role: Choose your pay plan: $25/hour guaranteed base or uncapped commission + bonuses.
Call Center/Outreach Center Coordinator PARENT EDUCATION BRIDGE FOR STUDENT ACHIEVEMENT FOUNDATION LLCCall Center/Outreach Center CoordinatorBurbank, CAPart timeIn this role, you will take inbound and outbound calls, communicate with customers to identify their needs, and provide helpful solutions that ensure they have a great customer service experience with our company. Use best practices in customer service techniques to develop rapport and build relationships with customers.
Operations - Call Center Manager Unicare Community Health Center IncOperations - Call Center ManagerOntario, CAPlan, organize, direct, and oversee the daily operations of the centralized Call Center's agents, patient care coordinators, medical records, referral department to ensure efficient service delivery, timely access to care, and exceptional patient experiences. The Call Center Manager plans, organizes, directs, and evaluates all call center activities, including staffing, scheduling, quality assurance, employee performance, training, workflow development, and continuous process improvement.
Call Center - Customer Service Representative LancesoftCall Center - Customer Service RepresentativeBrea, CA$22The CSR will ensure customer satisfaction by way of processing orders, answering phones promptly, finishing delivery information and providing field sales/service support, all with accuracy and efficiency. To ensure customer satisfaction regarding taking orders, answering phone promptly, furnishing delivery information and providing field sales/service support, all with accuracy and efficiency.
Operations - Call Center Manager Unicare Community Health Center, Inc.Operations - Call Center ManagerOntario, CAPlan, organize, direct, and oversee the daily operations of the centralized Call Center's agents, patient care coordinators, medical records, referral department to ensure efficient service delivery, timely access to care, and exceptional patient experiences. The Call Center Manager plans, organizes, directs, and evaluates all call center activities, including staffing, scheduling, quality assurance, employee performance, training, workflow development, and continuous process improvement.
Sr. Director, Pharmacy - Prior Authorization & Call Center Blue Cross and Blue Shield AssociationSr. Director, Pharmacy - Prior Authorization & Call CenterLong Beach, CARequires a Doctor of Pharmacy (PharmD) degree from an accredited school of pharmacy in the U.S. Requires 12 years of prior experience in: a managed care health plan or pharmacy benefit management companies or other relevant settings; pharmacy prior authorization program and call center operations; developing and implementing strategic operational plans to optimize efficiency and cost outcomes. Collaborate cross-functionally with BSC Medical Directors, Appeals and Grievance and care management teams to share accountability for evidence-based decision-making, promote adherence to BSC coverage policies, facilitate care coordination and optimize customer experience.
Call Center Representative - DHA Social Security AdministrationCall Center Representative - DHALos Angeles, CA$40,736–$82,007 / yearExamples of specialized experience include: (1) Working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). This involves receiving incoming calls through SSAs National 800 number and conducting interviews to determining the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility.
Service and Parts Call Center Representative Bilingual Spanish and Englishh Honda of North HollywoodService and Parts Call Center Representative Bilingual Spanish and EnglishhNorth Hollywood, CaliforniaThe Service BDC Representative is responsible for answering inbound phone calls in a timely manner while working to complete assigned customer service related outbound calls. Communicate effectively with Service and Parts guests according to their preferred method of communication be it phone, text,chat or email.
Senior Community Health Worker - Call Center Agent Heluna HealthSenior Community Health Worker - Call Center AgentAlhambra, CaliforniaProvides personalized tutorial showing new users how to navigate the Patient Portal including downloading the Patient Portal app on patient’s smartphone, signing into the app, and teaching patients and families to use features of the Patient Portal (view labs, notes, message doctor, renew prescriptions, join video visit, etc.). Assists patients and families remotely to enroll via email invitation or self- enrollment, download the Patient Portal app on patient’s smartphone, sign into the app, and teach patients and families to use features of the Patient Portal (view labs, notes, message doctor, renew prescriptions, join video visit, etc.).
Call Center/Outreach Center Coordinator CbCall Center/Outreach Center CoordinatorBurbank, CaliforniaInspired by the groundbreaking work of Joyce Epstein, a renowned expert in family engagement, PEBSAF's comprehensive virtual parent workshops provide a wealth of resources and guidance on a wide range of topics, from effective communication strategies to homework support and navigating the school curriculum. Recognizing the profound impact of parental involvement in a child's educational journey, PEBSAF has made it its mission to bridge the gap between home and school, empowering parents with the knowledge and skills they need to actively support their children's learning.