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Whether you are welcoming our valued patients, working with our insurance partners, helping patients make appointments, or assisting our board-certified vitreoretinal surgeons as an ophthalmic technician or photographer, each employee at Austin Retina Associates makes an impact every single day. Sitting, standing, and walking for up to 4-6 hours a day; talk and hear both in person and by telephone, speaking loudly for patients in need; use hands to finger, handle and feel objects or controls; reach with hands and arms.

HOUR

Why join Austin Retina Associates?Join our team and as we #savesight in Central Texas. We are looking for responsible, caring, initiative-taking individuals who want to be the star of our front desk and patient satisfaction team. You will welcome, check in and provide that extra customer experience in one of our fifteen busy clinics.Benefits! In addition to making a difference for our patients, Austin Retina offers amazing benefits to make a difference for our Team including:<ul><li>Free HSA Medical Health Plan and 2 Blue Cross/Blue Shield Health Plans with generous employer contributions</li><li>Dental & Vision Insurance</li><li>Company paid life and long-term disability insurance</li><li>Employee Assistance Program company paid</li><li>401k with automatic Employer contributions even if you do not contribute</li><li>Rewards & Recognition program</li><li>Discount gym program</li><li>Fun company events</li></ul><ul><li>Leadership development and Career pathways- Growth oriented; we promote from within and are looking for our future leaders</li></ul>Our Receptionists enjoy a variety of “Patient-centric” activities including:<ul><li>Greeting and checking in our amazing patients with a winner's attitude & smile</li><li>Capture insurance, key in information, scanning documents and collecting co-pays</li><li>Frequent communication with our internal clinical and insurance/billing staff</li><li>Highlight your warm demeanor and personality while engaging with both our patients and team members</li></ul>Successful Future Team Members will:<ul><li>Enjoy multitasking in a fast-paced environment</li><li>Knowledge and efficient use of multiple computer systems to text, email, and input information into practice systems, browsers, and scanners</li><li>Open to learn new software for quick & accurate keyboarding and data entry</li><li>Always willing to learn while on the job, mastering medical terminology & practice software</li><li>Be committed, ready to go on time every day, making a difference for our patients</li><li>Valid Texas Driver's license with an unrestricted and clear driving record. Will need to provide proof of personal vehicle insurance</li><li>Bilingual in Spanish is required at specific locations</li></ul><ul><li>Strong interpersonal skills such as effective listening, clear communication, effective customer problem resolution, with a warm and empathetic demeanor</li><li>Ability to develop and maintain effective work relationships in a rewarding, high-paced, and sometimes high-stress environment</li></ul><ul><li>Staff will drive or ride in company vehicles to select satellite clinics for day clinics and are paid for travel time</li></ul>Additional Details<ul><li>Schedules assigned by supervisor on a monthly basis</li><li>This position does require travel</li><li>Hourly pay, FLSA non-exempt, eligible for overtime</li><li>Pay range: $18- $22 per hour, depending on level of experience and references</li></ul>Physical RequirementsSitting, standing, and walking for up to 4-6 hours a day; talk and hear both in person and by telephone, speaking loudly for patients in need; use hands to finger, handle and feel objects or controls; reach with hands and arms. Regularly required to stoop, kneel, bend, crouch and lift up to twenty-five pounds on occasion. Specific vision abilities required by this job include viewing multiple computer screens, close vision, distance vision, depth perception, color vision and the ability to adjust focus. Viewing images and operating computer devices constantly.About Our Practice:Whether you are welcoming our valued patients, working with our insurance partners, helping patients make appointments, or assisting our board-certified vitreoretinal surgeons as an ophthalmic technician or photographer, each employee at Austin Retina Associates makes an impact every single day. Outside of the office, we strive to make a positive impact in our community through various volunteer opportunities as our way of giving back.

Austin Retina Associates

Waco/Temple - Receptionist

Billing

Career Development

Co-Payments

Communication Skills

Computer Systems

Customer Experience

Data Entry

Dental Insurance

Depth Perception

Disability Insurance

Driver's License

Employee Assistance Plan

Health Plan

Information Technology & Information Systems

Insurance

Interpersonal Skills

Leadership

Lift/Move 25 Pounds

Medical Terminology

Multilingual

Multitasking

Ophthalmology

Patient Assessment

Problem Solving Skills

Spanish Language

Time Management

Vision Plan

Web Browsers

Willing to Travel

BreezyHR

OTHER

Our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. TheUS Oncology Network is supported by McKesson Corporation focused on empowering a vibrant and sustainable community patient care delivery system to advance the science, technology, and quality of care.

Overview:
<img alt="USON Logo" src="https://theusoncologynetwork.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=104&hashed=-1157307951" style="margin-left:auto;margin-right:auto"/>The US Oncology Network is looking for a Scheduler to join our team at Texas Oncology.  This full-time position will support our Waco location. This is a full-time Monday-Friday 8:30am-5pm position with no weekends, call, or major holidays.  This position can be a 1, 2 or Sr level based on experience. TheUS Oncology Network is one of the nation’s largest networks of community-based oncology physicians dedicated to advancing cancer care in America. TheUS Oncology Network is supported by McKesson Corporation focused on empowering a vibrant and sustainable community patient care delivery system to advance the science, technology, and quality of care. Texas Oncology is the largest community oncology provider in the country and has approximately 600+ providers in 220+ sites across Texas and southeastern Oklahoma.  Our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same today—at Texas Oncology, we use leading-edge technology and research to deliver high-quality, high-touch, evidence-based cancer care to help our patients achieve “More breakthroughs. More victories.” ® in their fight against cancer.  Today, Texas Oncology treats half of all Texans diagnosed with cancer on an annual basis.  Why work for us? Come join our team that is responsible for helping lead Texas Oncology in treating more patient diagnosed with cancer than any other provider in Texas.  We offer our employees a competitive benefits package that includes Medical, Dental, Vision, Life Insurance, Short-term and Long-term disability coverage, a generous PTO program, a 401k plan that comes with a company match, a Wellness program that rewards you practicing a healthy lifestyle, and lots of other great perks such as Tuition Reimbursement, an Employee Assistance program and discounts on some of your favorite retailers.   What does the Scheduler Do?Under direct supervision, responsible for scheduling patient appointments and tests in an efficient and timely manner. Answers all incoming calls and directs calls to appropriate personnel. Serves as a liaison between patient and medical staff. May include outside scheduling and/or surgical scheduling responsibilities. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.

Responsibilities:
The essential duties and responsibilities (including but not limited to):<ul><li>Answers all incoming calls; assesses callers’ needs and directs to appropriate personnel and pages clinic personnel as appropriate.  Obtains and communicates messages in an accurate and timely manner.</li><li>Schedules new patients, patient referrals and returning patients in computer system in accordance with physician and/or office guidelines. For new and or referred patients, sets up in system with appropriate documentation and coding. Cancels/reschedules appointments according to physician schedule changes; notifies appropriate clinic personnel.</li><li>Obtains and enters all insurance authorization, and correspondence relating to referrals in patients charts and/or electronic medical records (EMR).</li><li>Collects co-pays, deductible and other out of pocket amounts at time of visit.</li><li>Maintains primary office scheduling template containing physician meetings, satellite schedule, rounding and call coverage.</li><li>Arranges for patients to have financial counseling as needed.</li><li>Demonstrates an understanding of patient confidentiality to protect the patient and clinic/practice.</li><li>Follows policies and procedures to contribute to the efficiency of the front office.  Covers for other front office functions as requested.</li><li>Prepares correspondence, memos, forms and other typing as requested by supervisor.</li><li>May schedule outpatient appointments/testing/surgeries and hospital admissions upon request.  Obtains necessary pre-certification as required.</li><li>May communicate to patient about surgeries or tests being scheduled and potential prep work needed, inquiring about test specifics from necessary parties and gathering patient information as needed</li><li>May be responsible for follow up on all pre-operative tests to ensure cleared for surgical procedure and communicates with physician and patients if further testing is required before surgery is performed.</li><li>May be responsible for scheduling post-operative follow up appointments with Physicians.</li><li>Where applicable, basic understanding of medical terminology for tests and surgical procedures, including coding and ability to look up codes specific to diagnosis, surgery and scheduling procedure.</li></ul>

Qualifications:
The ideal candidate for the Scheduler role will have the following background and experience:   Level 1 <ul style="margin-top:0in"><li>High school diploma or equivalent required.    </li><li>Position is entry level and requires 0-3 years’ experience preferably in a medical office setting.  </li><li>Knowledge of medical terminology, scheduling, and/or authorization experience preferred.  </li><li>Must have excellent communication skills, written and verbal.  </li><li>Proficiency in Microsoft Office (Outlook, Word, Excel) required  </li></ul>Level 2 (in addition to level 1 requirements) <ul style="margin-top:0in"><li>Minimum three years office experience, preferably in a medical office setting. </li></ul>Level Sr (in addition to level 1 and 2 requirements) <ul style="margin-top:0in"><li>Minimum five years office experience, preferably in a medical office setting. </li><li>Knowledge of medical terminology and coding required. </li></ul>Physical Demands:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies.   Occasionally lifting files or paper weighing up to 30 pounds.  Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier and other office equipment.  Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts.  It is necessary to view and type on computer screens for prolonged periods of time.   Work Environment:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Work is performed in an office environment.  Involves contact with patients and public.

Texas Oncology

Scheduler

Calculators

Calendar Management

Cancer

Community Providers

Copying Machines

Electronic Medical Records

Keyboards

Leading Edge Technology

Manual Dexterity

Medical Coding

Medical Diagnosis

Medical Office

Medical Records

Medical Tests

Medical Treatment

Medicine

Microsoft Excel

Microsoft Office

Microsoft Outlook

Microsoft Word

Needs Assessment

Office Equipment

Oncology

Outpatient Care

Patient Admissions

Patient Care

Patient Confidentiality

Physical Demands

Prepare Correspondence

Presentation/Verbal Skills

Quality of Care

Schedule Development

Surgical Procedures

Technical Research

Telephone Skills

Test Plan/Schedule

Testing

Typing

Writing Skills

[AW]-iCims

The Administrative Professional will perform under the direction of the Crisis Director and will support Diversion Center needs, which include assisting with checking in consumers, answering phones, scanning medical records, reports and ordering/purchasing supplies for the Diversion Center. Knowledge, Skills, and AbilitiesConsiderable knowledge of complex clerical procedures and office practices; Agency procedures and policies; rules and regulations concerning work performed; and supervisory techniques.

The Administrative Professional will perform under the direction of the Crisis Director and will support Diversion Center needs, which include assisting with checking in consumers, answering phones, scanning medical records, reports and ordering/purchasing supplies for the Diversion Center.    EXAMPLES OF WORK PERFORMED<ul><li>Answers phones in a timely and professional manner</li><li>Assist with consumer medical record</li><li>Checking in consumers</li><li>Enters and scans consumer information into EHR</li><li>Responds in a timely and professional manner to requests from Diversion Center staff</li><li>Orders and maintains supply stock for Diversion Center</li><li>Mail distribution</li><li>Provides assistance to front desk staff</li><li>Generates/produces requested reports, documents or forms.</li><li>Scanning and faxing documents when required </li></ul>Experience and Training 
Position requires graduation from an accredited high school or GED, plus one (1) year of work experience in a field related to the duties of the position. 
Must have a valid Driver's License. Knowledge, Skills, and Abilities<ul><li>Considerable knowledge of complex clerical procedures and office practices; Agency procedures and policies; rules and regulations concerning work performed; and supervisory techniques. </li><li>Ability to understand and follow departmental policies, procedures, and regulations.</li><li>Plan, assign, and coordinate work of subordinates; instruct and train clerical workers.</li><li>Prepare complex reports; compose correspondence; and establish and maintain good public relations.</li></ul> 
Position: 792 Hours: M-F 8am-5pm Salary: $15.00/hour $31,200/annual Heart of Texas Region Behavioral Health Network strives to offer competitive compensation and a comprehensive benefits package that includes: Benefits: 
Employer paid Health Insurance, no copays, no deductibles, 0 cost most prescriptions* 
Employer paid Dental Insurance 
Employer paid Life Insurance 
Employer Paid Short Term Disability 
Employer Paid Employee Assistance Program 
Payroll Direct Deposit 
12 paid Holidays per year Excellent 401-K Retirement Plan (Center will contribute 12% of employee earnings)** 
              **Certain Requirements Apply** Generous Paid Time Off (PTO) - begins after 3 months of full-time employment

Heart of Texas Behavioral Health Network (Previously known as Heart of Texas MHMR)

Administrative Professional DC 792

Customer Support/Service

Mail Processing

Medical Record System

Order Supplies

Public/Media/Press/Analyst Relations

Purchasing/Procurement

Regulations

Reporting Skills

Staff Training

The Applicant Manager

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Waco/Temple - ReceptionistAustin Retina Associates

SchedulerTexas Oncology

Administrative Professional DC 792Heart of Texas Behavioral Health Network (Previously known as Heart of Texas MHMR)

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