NewFood Production Manager AramarkFood Production ManagerTewksbury, MA$70,000–$80,000Supervises, staffs, trains, conducts applicable rounding and manages the performance the Food Service Supervisors and/or front-line staff regarding food presentation, quality, cost control and cash handling. Establishes and maintains effective working relationships with other departments to provide a unified food service experience for patients, residents, visitors and employees.
NewLending Transaction Manager – Lending and Banking Services MassMutualLending Transaction Manager – Lending and Banking ServicesBOSTON, MAYou will sit at the intersection of advisors, clients, lenders, and enterprise partners owning lending opportunities end to end and directly influencing how advisors deploy lending as a core wealth management strategy. You will be a catalyst for expanding lending adoption across High Net Worth, Ultra High Net Worth, and Business Owner segments by building deep advisor relationships and owning the execution of complex lending strategies from start to finish.
Office Operations Manager Beacon Hill Staffing GroupOffice Operations ManagerBoston, Massachusetts$30–$35 / hourFull timeLearn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our client, a private investment firm focused on scaling high-growth companies across software, healthcare, and services sectors, is seeking a Temporary Office Operations Manager for a fully onsite role in Boston.
Office Manager Beacon Hill Staffing GroupOffice ManagerBoston, Massachusetts$28–$31 / hourFull timeLearn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.
Taskforce - Assistant Front Office Manager Davidson Hospitality GroupTaskforce - Assistant Front Office ManagerCambridge, Massachusetts$60,000–$75,000A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
NewFront Office Manager - HGI Brookline ClaremontFront Office Manager - HGI BrooklineBrookline, MassachusettsToday, Claremont owns more than 60 real estate assets consisting of hotels, apartments, retail centers, and office buildings with plans to expand even further. The Front Office Manager manages all aspects of the department including but not limited to operations, planning, budgeting, staffing and payroll in accordance with hotel policies and procedures.
NewFront Office Manager (Temporary) Royal Lahaina ResortFront Office Manager (Temporary)Boston, MAThe Newbury Boston at One Newbury Street, located in the premier shopping and dining neighborhood of Boston's Back Bay is an iconic property originally opened in 1927 as one of the first Ritz-Carlton hotels in the U.S. and most recently was the Taj Boston. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.
Front Office Manager in Manchester, New Hampshire | Careers at Courtyard Manchester Courtyard ManchesterFront Office Manager in Manchester, New Hampshire | Careers at Courtyard ManchesterManchester, NHThe Front Office Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.
Assistant Front Office Manager Highgate Hotels LPAssistant Front Office ManagerBoston, MAThe Assistant Front Office Manager, supports the Front Office Manager in orchestrating flawless service across all the touchpoint responsible for ensuring the operation of the Front Office in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
Front Office Manager - Beauport Hotel Cruiseport Gloucester LLCFront Office Manager - Beauport HotelGloucester, MA$60,000–$70,000 / yearWe are looking for an experienced Front Office Manager to lead our Front Desk, Reservations, and Night Audit teams and bring exceptional guest experiences to life every day. Monitor daily operations, ensuring checklists are followed and each shift is ready with promotional offers, VIP guests, and special event arrivals.
Front Office Manager Local.House International, Inc.Front Office ManagerCambridge, MAThe Front Office Manager will be responsible for supporting daily arrivals and departures, managing guest requests, assisting with service recovery, reviewing room status, coordinating closely with Housekeeping and Maintenance, and ensuring that the front desk operates with professionalism, warmth, and consistency. This leader will help train and coach front desk agents, maintain clear shift communication, and ensure that guest information, billing, room assignments, and follow-up items are handled accurately.
NewFront Office Manager - AC Hotel Medford HotelFront Office Manager - AC Hotel MedfordMedford, MassachusettsReview daily Front Office work and reports generated by Night Audit, and take appropriate actions to ensure any issues or concerns are resolved in a timely manner. Ensure all associates adhere to credit and cash handling policies; analyze variances and maintain a close watch to the daily house count.
Front Office Manager Highgate Hotels LPFront Office ManagerBoston, MAThe Front Office Manager is responsible for ensuring the operation of the Front Desk, Uniformed Services and Telephone Communications in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. The Newbury Boston at One Newbury Street, located in the premier shopping and dining neighborhood of Boston's Back Bay is an iconic property originally opened in 1927 as one of the first Ritz-Carlton hotels in the U.S. and most recently was the Taj Boston.
Front Office Manager (Temporary) Highgate Hotels LPFront Office Manager (Temporary)Boston, MAThe Front Office Manager is responsible for ensuring the operation of the Front Desk, Uniformed Services and Telephone Communications in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. The Newbury Boston at One Newbury Street, located in the premier shopping and dining neighborhood of Boston's Back Bay is an iconic property originally opened in 1927 as one of the first Ritz-Carlton hotels in the U.S. and most recently was the Taj Boston.
NewFront Office Manager Millennium Hotels and ResortsFront Office ManagerBoston, MAAs part of Millennium Hotels & Resorts, a global hospitality leader with over 145 hotels across key destinations worldwide, our hotel is backed by a legacy of quality, consistency, and service excellence—driven by a passion for hospitality, an entrepreneurial spirit, innovation, and a progressive, solutions-oriented approach.". Situated in Boston’s historic North End—steps from Faneuil Hall, Quincy Market, and the Freedom Trail—The Bostonian offers a distinctive full-service hotel experience in one of the city’s most vibrant and culturally rich neighborhoods.
Assistant Front Office Manager in Boston, Massachusetts | Careers at The Atlas Hotel The Atlas HotelAssistant Front Office Manager in Boston, Massachusetts | Careers at The Atlas HotelBoston, MAThe Assistant Front Office Manager, supports the Front Office Manager in orchestrating flawless service across all the touchpoint responsible for ensuring the operation of the Front Office in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
Assistant Front Office Manager The Atlas HotelAssistant Front Office ManagerBoston, MassachusettsFull timeThe Assistant Front Office Manager, supports the Front Office Manager in orchestrating flawless service across all the touchpoint responsible for ensuring the operation of the Front Office in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
Front Office Manager in Boston, Massachusetts | Careers at The Newbury Boston The Newbury BostonFront Office Manager in Boston, Massachusetts | Careers at The Newbury BostonBoston, MAThe Front Office Manager is responsible for ensuring the operation of the Front Desk, Uniformed Services and Telephone Communications in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. The Newbury Boston at One Newbury Street, located in the premier shopping and dining neighborhood of Boston’s Back Bay is an iconic property originally opened in 1927 as one of the first Ritz-Carlton hotels in the U.S. and most recently was the Taj Boston.
Front Office Manager The Newbury BostonFront Office ManagerBoston, MassachusettsFull timeOverview: The Front Office Manager is responsible for ensuring the operation of the Front Desk, Uniformed Services and Telephone Communications in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
Front Office Manager (Temporary) The Newbury BostonFront Office Manager (Temporary)Boston, MassachusettsFull timeOverview: The Front Office Manager is responsible for ensuring the operation of the Front Desk, Uniformed Services and Telephone Communications in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
Front Office Manager Marriott International IncFront Office ManagerMedford, MA$60,000–$65,000 / yearReview daily Front Office work and reports generated by Night Audit, and take appropriate actions to ensure any issues or concerns are resolved in a timely manner. Ensure all associates adhere to credit and cash handling policies; analyze variances and maintain a close watch to the daily house count.
Front Office Manager Hampton Inn by Hilton Boston Logan Airport ChelseaFront Office ManagerChelsea, MassachusettsFull timeRequires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching. Develop, implement and monitor daily, weekly, monthly, and annual department-wide budgets and forecasts.
NewAssistant Front Office Manager The Colonnade HotelAssistant Front Office ManagerBoston, MAThe independently owned, elegant Colonnade Hotel is nearby to Boston's finest cultural venues and most exciting shops in the heart of Boston's historic Back Bay, If you are interested in joining a fun and dedicated team of hospitality professionals, in a hotel that focuses on further developing your skills, this could be the right role for you. As the Assistant Front Office Manager, you will be responsible for assisting in the direction and administration of Front Office operations in the hotel's continuing effort to deliver outstanding guest service.
Front Office Strategy Consulting - PLS Customer Analytics - Manager PricewaterhouseCoopers LLPFront Office Strategy Consulting - PLS Customer Analytics - ManagerBoston, MA$99,000–$232,000 / yearAs a Manager in Front Office Strategy Consulting within our Customer Analytics practice, you will leverage advanced analytical techniques to extract insights from large datasets and drive data-driven decision-making. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
Front Office Manager HHM HospitalityFront Office ManagerChelsea, MARequires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching. Develop, implement and monitor daily, weekly, monthly, and annual department-wide budgets and forecasts.
Assistant Manager - Room Operations (Front Office) Marriott Long Wharf Marriott International IncAssistant Manager - Room Operations (Front Office) Marriott Long WharfBoston, MA2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the guest services, front desk, housekeeping, or related professional area. Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary.
Front Office Group (FOG) Program Manager - HN EPASS Applied Research SolutionsFront Office Group (FOG) Program Manager - HN EPASSBedford, MassachusettsPrepare, review, and maintain acquisition and program management documentation including Acquisition Strategies, Program Management Reviews (PMRs), Systems Engineering Plans (SEPs), risk assessments, briefing packages, and executive correspondence. Serve as a key advisor and task lead supporting senior Air Force leadership, ensuring acquisition objectives, program execution, and strategic priorities are aligned with Department of the Air Force and DoD directives.
Front Office Strategy Consulting - Service & Support Strategy Manager PricewaterhouseCoopers LLPFront Office Strategy Consulting - Service & Support Strategy ManagerBoston, MA$99,000–$232,000 / yearAs a Service & Support Strategy Manager, you will play a pivotal role in our Customer Consulting team, focusing on developing and implementing customer-related strategies that enhance client experiences and drive business growth. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
Front Office Strategy Consulting - Sales Strategy Manager PricewaterhouseCoopers LLPFront Office Strategy Consulting - Sales Strategy ManagerBoston, MA$99,000–$232,000 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. As a Sales Strategy Manager, you will play a pivotal role in our Customer Consulting practice, focusing on developing and implementing customer-centric sales strategies that drive business growth and enhance client satisfaction.
Front Office Supervisor in Manchester, New Hampshire | Careers at Courtyard Manchester Courtyard ManchesterFront Office Supervisor in Manchester, New Hampshire | Careers at Courtyard ManchesterManchester, NHHighgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.
Hotel Front Office Supervisor Schulte Hospitality Group IncHotel Front Office SupervisorMASHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
Front Desk Manager Davidson Hospitality GroupFront Desk ManagerCambridge, Massachusetts$60,000–$66,000A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Front Desk Manager Pyramid Hotel GroupFront Desk ManagerBurlington, MAWhether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Front Desk Manager in Boston, Massachusetts | Careers at Hilton Boston Back Bay Hilton Boston Back BayFront Desk Manager in Boston, Massachusetts | Careers at Hilton Boston Back BayBoston, MAp>The Front Office Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.
Front Desk Manager Highgate Hotels LPFront Desk ManagerBoston, MAThe Front Office Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.
Front Desk Manager Hilton Boston Back BayFront Desk ManagerBoston, MassachusettsFull timeCompensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Overview: The Front Office Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.
Front Desk Manager Hyatt Regency Boston/CambridgeFront Desk ManagerCambridge, Massachusetts$80,000–$85,000 / yearFull timeA trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
NewTask Force - Front Desk Manager Hyatt Regency Boston/CambridgeTask Force - Front Desk ManagerCambridge, Massachusetts$80,000–$90,000 / yearA trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Front Desk Manager Marriott International IncFront Desk ManagerCambridge, MA2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area. Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
Director of Front Office Holiday Inn Boston Cambridge AreaDirector of Front OfficeSomerville, MassachusettsAbout Us Holiday Inn Boston Cambridge Area is part of the globally recognized IHG family, known for delivering reliable, high-quality guest experiences. Are you a hospitality leader who thrives on creating exceptional guest experiences and building high-performing teams?
Front Office Administrative Assistant CorticaFront Office Administrative AssistantBraintree, Massachusetts$21.08–$26.36Work closely with the Site Operations Manager and schedulers to identify and correct problems relating to same-day scheduling backfills, cancellations, scheduling conflicts, and EMR errors/fixes. Complete administrative tasks such as greeting families and clients, client check- in/check-out, collecting copays, assisting with appointment scheduling, and document management.
Front Office & Intake Support Specialist Martha’s Vineyard Community ServicesFront Office & Intake Support SpecialistMassachusettsKey tasks include greeting clients, managing phone and appointment schedules, assisting with intake processes, and ensuring timely connections to services. Reports to: Practice Manager Job Summary: The Front Office & Intake Support Specialist serves as the first point of contact for individuals seeking mental health and behavioral health services.
Front Office Coordinator Medi-WeightlossFront Office CoordinatorFramingham, MassachusettsIf you are passionate about fostering a healthy lifestyle, improving the quality of life, and seeking a fulfilling career with work-life balance, apply now for the Front Office Coordinator position at Medi-Weightloss. As a Front Office Coordinator working under the direct supervision of the Office Manager, you will: • Utilize a multi-line phone system to answer and route incoming calls efficiently.
Receptionist - Front Office Coordinator Medi-WeightlossReceptionist - Front Office CoordinatorNorth Andover, MassachusettsAs a Front Office Coordinator working under the direct supervision of the Office Manager, you will: • Utilize a multi-line phone system to answer and route incoming calls efficiently, including scheduling of patients, and filing medical records. If you are passionate about fostering a healthy lifestyle, improving the quality of life, and seeking a fulfilling career with work-life balance, apply now for the Front Office Coordinator position at Medi-Weightloss.
IT Principal Front-Office Engineer MindlanceIT Principal Front-Office EngineerBoston, MAAs a Principal Front-Office Engineer, you will serve as the technical lead embedded within the Risk team, driving design and implementation of small-scale applications and proof of concepts that will improve risk analysis, develop AI-enabled workflows, and enhance reporting systems & processes. • Strong SQL skills required with a familiarity of financial data platforms (such as Bloomberg, FactSet, Aladdin, eFront, Moodys), financial databases, and data manipulation techniques preferred.
Lead Front Office Associate RAYUS Radiology IncLead Front Office AssociateDedham, MAAs a Lead Front Office Associate, you will be responsible for providing services to patients and referring professionals by answering phones, scheduling appointments, cheerfully greeting and registering patients and performing other duties as assigned. Proactively provides support to team members to ensure the highest level of patient satisfaction is reached and maintained.
Front Office Coordinator Judge GroupFront Office CoordinatorBarnstable Town, MA$19–$25 / yearBy providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. This role is ideal for someone with medical spa industry experience who thrives in a fast‑paced environment, delivers exceptional customer service, and enjoys working with a team of elite professionals.
Front Office GenAI Agentic Engineer - Vice President - Markets Wells Fargo & CoFront Office GenAI Agentic Engineer - Vice President - MarketsBoston, MA$159,000–$305,000 / yearThey are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. Markets provides solutions to clients with the means to manage their exposure through various derivatives, lending and cash products across Structured Products Group, Rates, Equities, Foreign Exchange, Municipal Products Group, Credit Sales & Trading.
US - Staffing - IT Principal Front-Office Engineer HireTalentUS - Staffing - IT Principal Front-Office EngineerBoston, MAAs a Principal Front-Office Engineer, you will serve as the technical lead embedded within the Risk team, driving design and implementation of small-scale applications and proof of concepts that will improve risk analysis, develop AI-enabled workflows, and enhance reporting systems & processes. " Strong SQL skills required with a familiarity of financial data platforms (such as Bloomberg, FactSet, Aladdin, eFront, Moodys), financial databases, and data manipulation techniques preferred.
Medical Front Office Coordinator - Arlington, MA USA WSA AmericasMedical Front Office Coordinator - Arlington, MA USAArlington, MassachusettsWith an extensive network of 4,000 independent Hearing Care Professionals and more than 350 centers in U.S., we strive every day to provide each individual with the care, knowledge and experience they deserve. Manages clinic schedule to ensure efficient and expedient patient care for walk-in/curbside appointments, scheduled appointments, and potential clients.