Establish program measures and service expectations; monitor trends, aging, timeliness, closure, training, policy, monitoring, and corrective-action data; prepare reports for the CCO, Compliance Committee, and executive leadership; conduct or coordinate periodic program-effectiveness assessments; recommend improvement actions; and serve as Compliance Office business owner for relevant ServiceNow/GRC workflows, requirements, data quality, dashboards, access controls, and adoption. • Bachelor’s degree in compliance, business administration, public administration, health administration, law, accounting, auditing, or a closely related field and five years of progressively responsible experience in compliance, regulatory oversight, audit, investigations, internal controls, risk management, or a related function, including two years of supervisory or program-lead experience.