It serves as a key connection point among VA customers, DTC leadership, project managers, platform teams, cybersecurity, platform vendors, System Integrators (SIs), Business Owners, and Executive Leadership to remove impediments, manage risk, strengthen governance, and maintain delivery momentum. Oversee PaaS product requests across the delivery lifecycle, ensuring information is accurate and current in the designated system of record, including required fields, notes, attachments, links, tasks, and related records.