Responsibilities include but are not limited to : Supervise, train, and support a team of staff, AmeriCorps members, interns, and volunteers providing direct services to tenants in Housing Court; Manage performance through regular reviews, coaching, and disciplinary action, as needed; Manage day-to-day EDI operations, ensuring high-quality, timely, and consistent service delivery, helping tenants navigate the court processes; gathering required documentation; completing court forms; and accessing public benefits, rental assistance, and other supportive services; Serve as a liaison among tenants, attorneys, landlords, judges, and other court personnel to help resolve issues related to nonpayment of rent, repairs, and other eviction risks; Build and steward collaborative relationships with on- and off-site partners, including the New York State Unified Court System, New York City Housing Authority, New York City Human Resources Administration, Housing Court Answers, legal services providers, and other community-based organizations; Develop and maintain up-to-date resource lists and databases for legal, housing, employment, health, and social service referrals; Represent the EDI in court, including providing updates as appropriate; Maintain accurate client records, service documentation, and outcome data in centralized database; Oversee timely grant reporting including data, narratives and operational updates; Oversee office operations within assigned court location, including facilities, signage, supplies, and technology needs; Participate in trainings and professional development opportunities; and. Bachelor’s degree and 2-3 years of relevant experience or Master's degree and 1-2 years of relevant experience (related to housing court, tenant rights, public benefits navigation or human services) or 5-6 years relevant professional or lived experience; 1-2 years of prior supervisory experience required; Bilingual/Spanish required; The candidate must be a skilled communicator (both oral and written), able to work in multi-disciplinary setting and maintain strong relationships with multiple agencies and organizations, both onsite and in the community; The candidate should have strong leadership and management skills and possess the ability to multi-task; Knowledge of Housing Court in New York City strongly preferred; Familiarity with New York City housing and public benefits is desirable; Strong strategic thinker with the ability to balance immediate operational needs with long-term planning; Highly organized, detail-oriented, flexible, and innovative, with sound judgment, tact, and diplomacy; and.