Toyota Rental Agent Company ConfidentialToyota Rental AgentAsheville, NCFull timeYou will act as the strategic bridge between the Service department and the rental desk, ensuring 100% alignment with the Toyota Rent-a-Car (TRAC) program while providing concierge-level service to every guest. Strategic Retention: Monitor metrics to identify "at-risk" clients and perform professional outbound outreach to maintain loyalty and improve CSI (Customer Satisfaction Index) scores.
NewFront Desk Agent/ Guest Services Rep Maya HotelsFront Desk Agent/ Guest Services RepGastonia, NCAt Maya Hotels, we are seeking a dynamic Front Desk Agent/ Guest Service Representative to be the first point of contact for guests, delivering friendly, professional, and efficient service to create a welcoming and memorable experience. We are proud to represent multiple outstanding brands including Holiday Inn Express, Candlewood Suites, Avid Hotel, Tru, Hilton Garden Inn, Hampton Inn and Aloft.
Guest Service Agent Hilton Garden Inn Outer BanksGuest Service AgentKitty Hawk, North CarolinaUnderstand that the hospitality business functions seven days a week, twenty-four hours a day, and that schedules must accommodate fluctuating business demand, sometimes requiring employees to move from their accustomed shifts or requiring overtime. The Guest Service Agent will greet guests with an immediate and sincere welcome and help them get registered as guests, assign room keys, verify and collect payment, and eventually process guest checkout.
Guest Service Agent - Seasonal VTripsGuest Service Agent - SeasonalSurf City, NC$16 / hourPart timeThe Guest Services Agent position at Carolina Retreats is responsible for providing exceptional customer service to guests, owners, and vendors. Develop and maintain a trade vendor list and work closely with vendors to ensure completion of work orders.
Guest Service Agent - Full Time Kimpton HotelsGuest Service Agent - Full TimeCharlotte, NCOpen, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty. The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way.
Full Time Overnight Guest Service Agent Kimpton HotelsFull Time Overnight Guest Service AgentCharlotte, NCOpen, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty. The Guest Service Agent (Overnight) is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way.
Part Time Overnight Guest Service Agent Kimpton HotelsPart Time Overnight Guest Service AgentCharlotte, NCOpen, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty. The Guest Service Agent (Overnight) is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way.
Part-Time Guest Service Agent Kimpton HotelsPart-Time Guest Service AgentWinston-Salem, NCOpen, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty. The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way.
Guest Services Agent in Asheville, North Carolina | Careers at Grand Bohemian Lodge Asheville Grand Bohemian Lodge AshevilleGuest Services Agent in Asheville, North Carolina | Careers at Grand Bohemian Lodge AshevilleAsheville, NCHighgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.
Guest Services Agent Grand Bohemian Lodge AshevilleGuest Services AgentAsheville, North CarolinaFull timeCompensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.
Guest Services Agent Highgate Hotels LPGuest Services AgentAsheville, NCHighgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.
Guest Service Agent HHM HospitalityGuest Service AgentMorehead City, NCRequires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
Guest Service Agent - FT Sonesta Great Bay Beach Resort & CasinoGuest Service Agent - FTCharlotte, NC$17–$18 / yearThe Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.
Guest Service Agent Sonesta International Hotels CorporationGuest Service AgentSonesta Charlotte, North CarolinaThe Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.
Guest Service Agent Hampton Inn Morehead CityGuest Service AgentMorehead City, NCRequires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
Guest Service Agent Property ManagementGuest Service AgentCharlotte, North CarolinaPeachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. Additional perks include access to our Employee Assistance Program and Fund.
Guest Services Agent Naman HotelsGuest Services AgentConcord, North CarolinaAs part of this job, this individual is required to: demonstrate good computer skills; accurately handle cash and charges; stand for long periods of time; present a friendly, outgoing, energetic and guest service oriented demeanor. Responsibilities include: maintaining and promoting hospitality at all times; welcoming and serving guests in a courteous, efficient and friendly manner, both face-to-face and on the phone.
Guest Service Agent - Seasonal VTrips CareersGuest Service Agent - SeasonalSurf City, North CarolinaThe Guest Services Agent position at Carolina Retreats is responsible for providing exceptional customer service to guests, owners, and vendors. Develop and maintain a trade vendor list and work closely with vendors to ensure completion of work orders.
Guest Service Agent Drury Hotels Company LLCGuest Service AgentGreensboro, NCPerform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution. Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.
Guest Service Agent Peachtree Hospitality Management LLCGuest Service AgentCharlotte, NCPart timePeachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. Additional perks include access to our Employee Assistance Program and Fund.
Guest Services Supervisor Earth Fare IncGuest Services SupervisorAsheville, NCKnowledge and Skills Required: High School Education and relevant hotel experience Must be able to work well in stressful high pressure situations including ability to handle guest objections and disputes to satisfactory results. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services.
Guest Service Representative Hilton Garden Inn StatesvilleGuest Service RepresentativeStatesville, NCWith easy access to popular attractions such as Lake Norman, Zootastic Park, and The Crossroads Arts and Science Center, Hilton Garden Inn Statesville is the perfect home base for exploring everything that the area has to offer. At Hilton Garden Inn Statesville, we believe in creating memorable experiences for our guests and fostering a positive work environment for our team members.
Guest Services Coordinator-Rentals, Wilson Center Cape Fear Community CollegeGuest Services Coordinator-Rentals, Wilson CenterWilmington, NCEstablish and maintain effective working relationships with those contacted in the course of work including artists, agents, rental clients, donors, high profile clients and guests, students, college faculty and staff, and the general public. Candidates who have obtained their education outside of the US and its territories must have their academic degree(s) validated, at their own expense, by an outside credential evaluation service as equivalent to the Baccalaureate or Masters degree conferred by a regionally accredited college or university in the United States.
Front Desk Agent Hyatt Hotels CorpFront Desk AgentRaleigh, NCMUST have open availability, including mornings, evenings, weekends and holidays, as our hotel operates 24 hours a day, 7 days a week, 365 days a year. Role Responsibilities: As a Front Desk Clerk you have the responsibility to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously and professionally at all times.
CLT - Baggage Service Agent Work with VIP, Apply TodayCLT - Baggage Service AgentCharlotte, North CarolinaThis role assists passengers with wayfinding and baggage support, maintains an organized baggage environment, coordinates with VIP Hospitality leadership and airport partners, and provides proactive, positive service to help passengers move through the FIS baggage claim process with confidence and care. • Maintain a safe work environment by identifying, avoiding, and reporting hazards such as blocked walkways, unsecured baggage, spills, congestion, or unsafe lifting conditions.
Front Desk Agent Hay Creek HotelsFront Desk AgentLake Toxaway, NCThis role is essential in delivering a refined, personalized hospitality experience that reflects the elegance and charm of our lakeside property. The Greystone Inn is seeking a warm, professional, and detail-oriented Front Desk Agent to serve as the first point of contact for our guests.
Hotel Front Desk Agent Courtyard by Marriott - BooneHotel Front Desk AgentBoone, NCThis role offers valuable experience in guest relations, operations, and problem-solving, making it a perfect stepping stone for anyone looking to advance within the hospitality industry. The Front Desk Guest Service Agent is the fulcrum of our property—the first and last point of contact for our guests and a vital role in ensuring smooth, memorable stays.
Front Desk Agent - PT-2 Sonesta Great Bay Beach Resort & CasinoFront Desk Agent - PT-2Charlotte, NCThe Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.
Front Desk Agent - PT Sonesta Great Bay Beach Resort & CasinoFront Desk Agent - PTCharlotte, NCThe Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.
Front Desk Agent Midas HospitalityFront Desk AgentCharlotte, NCFull timeCurrently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people.
NewFront Desk Agent Crestview ManagementFront Desk AgentGreensboro, North CarolinaJob Description: The Front Desk Agent will be responsible for providing excellent customer service to guests, checking them in and out of the hotel, answering phone calls and emails, and handling any guest requests or complaints. The ideal candidate will have previous hotel experience, be outgoing and personable, have great communication skills, and be able to handle money and maintain a professional demeanor at all times.
Front Desk Agent Crescent Hotels & Resorts LLCFront Desk AgentCharlotte, NCPart timeYou will greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards. Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries.
Front Desk Agent SalemFront Desk AgentWinston-Salem, North CarolinaA career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations. Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions.
Front Desk Agent Skyline LodgeFront Desk AgentHighlands, North CarolinaObtain and verify essential guest information; ensure accuracy and completeness of all records for guest check-in/check-out needs, inquiries and reported problems. Proactive, takes initiative; creatively problem solves, exercises good judgment; attention to details; anticipates and exceeds guest expectations.
Front Desk Agent Snowbird Mountain Lodge & RestaurantFront Desk AgentRobbinsville, North CarolinaObtain and verify essential guest information; ensure accuracy and completeness of all records for guest check-in/check-out needs, inquiries and reported problems. Proactive, takes initiative; creatively problem solves, exercises good judgment; attention to details; anticipates and exceeds guest expectations.
Front Desk Agent Fairfield WhitsettFront Desk AgentWhitsett, North CarolinaEstablished in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Position Summary: The Front Desk Agent is responsible for greeting guests in a courteous and efficient manner, handling inquires, checking-in/out, and reserving rooms.
Front Desk Agent Best Western LumbertonFront Desk AgentLumberton, NCResponsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations.
Part Time Front Desk Agent Courtyard Banner ElkPart Time Front Desk AgentSugar Mountain, North CarolinaEstablished in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Position Summary: The Front Desk Agent is responsible for greeting guests in a courteous and efficient manner, handling inquires, checking-in/out, and reserving rooms.
Front Desk Agent Courtyard Banner ElkFront Desk AgentSugar Mountain, North CarolinaEstablished in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Position Summary: The Front Desk Agent is responsible for greeting guests in a courteous and efficient manner, handling inquires, checking-in/out, and reserving rooms.
NewHotel Front Desk Agent Millennium Hotels and ResortsHotel Front Desk AgentDurham, NC$15As part of Millennium Hotels & Resorts, a global hospitality leader with over 145 hotels across key destinations worldwide, our hotel is backed by a legacy of quality, consistency, and service excellence—driven by a passion for hospitality, an entrepreneurial spirit, innovation, and a progressive, solutions-oriented approach." . With over 300 guest rooms, expansive meeting and event space, and amenities designed for both business and leisure travelers, the hotel serves as a hub for corporate guests, university visitors, and group business.
NewFront Desk Agent RRI West ManagementFront Desk AgentConcord, North CarolinaBy enhancing our properties and training techniques, we have made our managed hotels a better place for our guests to stay and a better place for our employees to work. Make, change and monitor reservations; reviews and reports rate availability using front desk computer system; update and monitor room status; promote future sales.
Front Desk Agent Crescent CareersFront Desk AgentCharlotte, North CarolinaYou will greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards. Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries.
Front Desk Agent - Brand New Moxy Charlotte LeximaFront Desk Agent - Brand New Moxy CharlotteCharlotte, NC$16–$18.50 / hourAt Moxy, our crew does it all: check guests in, shake up cocktails, and create unforgettable stays with bold personality and warm hospitality. Moxy isn’t your typical hotel—it’s a stylish, playful, and social experience designed for the next-gen traveler.
Front Desk Agent The Foundry Hotel Asheville, Curio CollectionFront Desk AgentAsheville, North CarolinaEstablished in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Position Summary: The Front Desk Agent is responsible for greeting guests in a courteous and efficient manner, handling inquires, checking-in/out, and reserving rooms.
Front Desk Agent HiltonFront Desk AgentWaynesville, North CarolinaEstablished in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Position Summary: The Front Desk Agent is responsible for greeting guests in a courteous and efficient manner, handling inquires, checking-in/out, and reserving rooms.
Front Desk Agent Accor SAFront Desk AgentDurham, NCRegularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.
Front Desk Agent DoubleTree By Hilton WilmingtonFront Desk AgentWilmington, North CarolinaA career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations. Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions.
NewFront Desk Agent The Indigo RoadFront Desk AgentNCObtain and verify essential guest information; ensure accuracy and completeness of all records for guest check-in/check-out needs, inquiries and reported problems. Proactive, takes initiative; creatively problem solves, exercises good judgment; attention to details; anticipates and exceeds guest expectations.
Village Hotel Front Desk Agent - Flex The Biltmore CoVillage Hotel Front Desk Agent - FlexNCCourteously and efficiently handling guest arrivals/departures as well as other estate ticketing and reservation needs, Front Desk Agents will proactively provide our guests with personal service and attention that exceeds their expectations, creates one-of-a-kind memories, and that allow guest to enjoy all that Biltmore has to offer. Agent will also assist guests with reservations for specialty tours, activities, dining, etc., and will serve as a resource for questions and inquiries about Biltmore and the Asheville area.
NewHome2 Suites Mooresville - Front Desk Agent Aimbridge HospitalityHome2 Suites Mooresville - Front Desk AgentMooresville, NCGuest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. EDUCATION & EXPERIENCE High school diploma or equivalent; experience in a hotel or related field preferred.