Hotel Front Desk/ Guest Service Agent Home2 Suites Asheville Biltmore VillageHotel Front Desk/ Guest Service AgentAsheville, NC$17 / hourAudits all accounts to ensure they balance, to include such accounts as tray and city ledger, reservation deposits, credit card accounts, and room, food & beverage, and banquet charges. Successful Candidate will be able to : Previous hotel Front Desk experience is preferred; however, ability gained through 1+ years related employment (customer service) or on-the-job training may substitute for actual Front Desk experience.
Full-Time Guest Service Agent Kimpton HotelsFull-Time Guest Service AgentWinston-Salem, NCOpen, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty. The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way.
Part Time Overnight Guest Service Agent Kimpton HotelsPart Time Overnight Guest Service AgentCharlotte, NCOpen, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty. The Guest Service Agent (Overnight) is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way.
Guest Service Agent - Full Time Kimpton HotelsGuest Service Agent - Full TimeCharlotte, NCOpen, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty. The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way.
Part-Time Guest Service Agent Kimpton HotelsPart-Time Guest Service AgentWinston-Salem, NCOpen, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty. The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way.
Guest Service Agent Home2 Suites by HiltonGuest Service AgentRaleigh, NC$15–$17Work closely with housekeeping management to ensure accurate status of each room, readiness of rooms for check-in and to report any guest concerns. From hotel management jobs to guest-facing jobs interacting with our customers, Atma offers a variety of opportunities for job growth and exciting careers in the hospitality industry.
Guest Service Agent Hilton Garden Inn Outer BanksGuest Service AgentKitty Hawk, North CarolinaUnderstand that the hospitality business functions seven days a week, twenty-four hours a day, and that schedules must accommodate fluctuating business demand, sometimes requiring employees to move from their accustomed shifts or requiring overtime. The Guest Service Agent will greet guests with an immediate and sincere welcome and help them get registered as guests, assign room keys, verify and collect payment, and eventually process guest checkout.
NewPart Time Front Desk Agent/ Guest Services Rep Maya HotelsPart Time Front Desk Agent/ Guest Services RepCharlotte, NCAt Maya Hotels , we are seeking a dynamic Part Time Front Desk Agent/ Guest Service Representative to be the first point of contact for guests, delivering friendly, professional, and efficient service to create a welcoming and memorable experience. We are proud to represent multiple outstanding brands including Holiday Inn Express, Candlewood Suites, Avid Hotel, Tru, Hilton Garden Inn, Hampton Inn and Aloft.
Guest Services Agent Highgate Hotels LPGuest Services AgentAsheville, NCHighgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.
Guest Service Agent Property ManagementGuest Service AgentCharlotte, North CarolinaPeachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. Additional perks include access to our Employee Assistance Program and Fund.
Guest Services Agent Grand Bohemian Lodge AshevilleGuest Services AgentAsheville, North CarolinaFull timeDesigned to inspire and to encourage unforgettable experiences, Kessler guests are immersed in redefined Bohemian luxury, from a cutting-edge downtown icon to a premier luxury lodge, Savannah’s entertainment destination, and an elite ski lodge. Compensation Type: Hourly Kessler Hotels: Kessler Hospitality’s portfolio of artistically inspired boutique hotels boasts unique design, luxurious accommodations, enriching ambiance, and intuitive service.
Guest Services Agent Naman HotelsGuest Services AgentFayetteville, North CarolinaAs part of this job, this individual is required to: demonstrate good computer skills; accurately handle cash and charges; stand for long periods of time; present a friendly, outgoing, energetic and guest service oriented demeanor. Responsibilities include: maintaining and promoting hospitality at all times; welcoming and serving guests in a courteous, efficient and friendly manner, both face-to-face and on the phone.
Guest Service Agent Hampton Inn Morehead CityGuest Service AgentMorehead City, North CarolinaFull timeRequires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
Guest Service Agent HHM HospitalityGuest Service AgentMorehead City, NCRequires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
Guest Service Agent 3-11pm Hampton Inn & SuitesGuest Service Agent 3-11pmCarrboro, NC$16–$16.50Work closely with housekeeping management to ensure accurate status of each room, readiness of rooms for check-in and to report any guest concerns. From hotel management jobs to guest-facing jobs interacting with our customers, Atma offers a variety of opportunities for job growth and exciting careers in the hospitality industry.
Guest Service Agent Doubletree by HiltonGuest Service AgentRaleigh, NCWork closely with housekeeping management to ensure accurate status of each room, readiness of rooms for check-in and to report any guest concerns. From hotel management jobs to guest-facing jobs interacting with our customers, Atma offers a variety of opportunities for job growth and exciting careers in the hospitality industry.
Guest Service Agent Drury Hotels Company LLCGuest Service AgentCharlotte, NCPerform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution. Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.
Guest Service Agent Peachtree Hospitality Management LLCGuest Service AgentCharlotte, NCPart timePeachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. Additional perks include access to our Employee Assistance Program and Fund.
Reservation Sales and Guest Support Agent I - Reserve The Biltmore CoReservation Sales and Guest Support Agent I - ReserveNCAdditional Responsibilities: After successful completion of the probationary period, agents will be expected to train on and assist guests calling regarding accommodations on Biltmore Estate, including the Inn, Cottages, and Village Hotel on Biltmore Estate; after which, performance reviews will help determine daily responsibilities. Duties include, but are not limited to: fielding calls; assisting guests with visit planning, reservations, and ticketing needs; handling inquiries about annual passes and special events; and providing general information to guests about Biltmore and the Asheville area.
NewReservation Sales and Guest Support Agent I - Flex The Biltmore CoReservation Sales and Guest Support Agent I - FlexNCAdditional Responsibilities: After successful completion of the probationary period, agents will be expected to train on and assist guests calling regarding accommodations on Biltmore Estate, including the Inn, Cottages, and Village Hotel on Biltmore Estate; after which, performance reviews will help determine daily responsibilities. Duties include, but are not limited to: fielding calls; assisting guests with visit planning, reservations, and ticketing needs; handling inquiries about annual passes and special events; and providing general information to guests about Biltmore and the Asheville area.
Hotel Guest Service Manager/Front Desk Manager Home2 Suites Asheville Biltmore VillageHotel Guest Service Manager/Front Desk ManagerHome2 Suites Asheville, NC$40,000–$45,000 / yearMaintains a high quality of services offered to guests through management of the daily functional areas of Reservations, Guest Registration, Concierge Services, Bell Services, Telephone Services, Transportation Services/Valet and Guest Accounting. Previous Management/Team Leadership Experience: Minimum of 1-year Hotel experience as a Front Desk Shift Supervisor or 2 years as a Lead Front Desk Agent.
Guest Service Representative Hilton Garden Inn StatesvilleGuest Service RepresentativeStatesville, NCWith easy access to popular attractions such as Lake Norman, Zootastic Park, and The Crossroads Arts and Science Center, Hilton Garden Inn Statesville is the perfect home base for exploring everything that the area has to offer. At Hilton Garden Inn Statesville, we believe in creating memorable experiences for our guests and fostering a positive work environment for our team members.
Guest Services Supervisor Great Wolf Resorts IncGuest Services SupervisorConcord, NCHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Assists in developing, implementing, and monitoring programs ensuring a safe facility that complies with all appropriate regulations-Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs.
NewFront Desk Agent First Shift StepStone HospitalityFront Desk Agent First ShiftCharlotte, NCThe Le Meridien Sheraton Charlotte Hotel is currently seeking dynamic and motivated individuals for the position of Front Desk Agent to join our team at our StepStone Hospitality managed hotel. Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.
NewFront Desk Agent SonestaFront Desk AgentCharlotte, NCThe Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assigned bank.
Front Desk Agent Hyatt Hotels CorpFront Desk AgentRaleigh, NCMUST have open availability, including mornings, evenings, weekends and holidays, as our hotel operates 24 hours a day, 7 days a week, 365 days a year. Role Responsibilities: As a Front Desk Clerk you have the responsibility to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously and professionally at all times.
CLT - Baggage Service Agent Work with VIP, Apply TodayCLT - Baggage Service AgentCharlotte, North CarolinaThis role assists passengers with wayfinding and baggage support, maintains an organized baggage environment, coordinates with VIP Hospitality leadership and airport partners, and provides proactive, positive service to help passengers move through the FIS baggage claim process with confidence and care. • Maintain a safe work environment by identifying, avoiding, and reporting hazards such as blocked walkways, unsecured baggage, spills, congestion, or unsafe lifting conditions.
NewFront Desk Agent Sage HospitalityFront Desk AgentCharlotte, NCRegularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.
Hotel Front Desk Agent Courtyard by Marriott - BooneHotel Front Desk AgentBoone, NCThis role offers valuable experience in guest relations, operations, and problem-solving, making it a perfect stepping stone for anyone looking to advance within the hospitality industry. The Front Desk Guest Service Agent is the fulcrum of our property —the first and last point of contact for our guests and a vital role in ensuring smooth, memorable stays.
Front Desk Agent Crestview ManagementFront Desk AgentGreensboro, North CarolinaJob Description: The Front Desk Agent will be responsible for providing excellent customer service to guests, checking them in and out of the hotel, answering phone calls and emails, and handling any guest requests or complaints. The ideal candidate will have previous hotel experience, be outgoing and personable, have great communication skills, and be able to handle money and maintain a professional demeanor at all times.
NewFront Desk Agent MarriottFront Desk AgentWinston Salem, NCA career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations. Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions.
Front Desk Agent SalemFront Desk AgentWinston-Salem, North CarolinaA career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations. Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions.
NewFront Desk Agent @ Fairfield Inn Durham Southpoint Summit Hospitality GroupFront Desk Agent @ Fairfield Inn Durham SouthpointDurham, NCProvide excellent customer service by being able to greet customers promptly and courteously, answer questions in a friendly, conversational manner. Solve problems quickly and efficiently including following up with guests to ensure a problem has been solved satisfactorily.
NewFront Desk Agent Crescent Hotels & ResortsFront Desk AgentCharlotte, NCYou will greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards. Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries.
Front Desk Agent Sonesta Great Bay Beach Resort & CasinoFront Desk AgentCharlotte, NCThe Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.
Front Desk Agent Sonesta International Hotels CorporationFront Desk AgentSonesta Charlotte, North CarolinaThe Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.
Hotel Front Desk Agent Millennium Hotels and ResortsHotel Front Desk AgentDurham, NC$15As part of Millennium Hotels & Resorts, a global hospitality leader with over 145 hotels across key destinations worldwide, our hotel is backed by a legacy of quality, consistency, and service excellence—driven by a passion for hospitality, an entrepreneurial spirit, innovation, and a progressive, solutions-oriented approach.". With over 300 guest rooms, expansive meeting and event space, and amenities designed for both business and leisure travelers, the hotel serves as a hub for corporate guests, university visitors, and group business.
Front Desk Agent Fairfield WhitsettFront Desk AgentWhitsett, North CarolinaEstablished in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Position Summary: The Front Desk Agent is responsible for greeting guests in a courteous and efficient manner, handling inquires, checking-in/out, and reserving rooms.
NewFront Desk Agent Crescent CareersFront Desk AgentCharlotte, North CarolinaYou will greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards. Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries.
NewFront Desk Agent Crestview Management, LLCFront Desk AgentGreensboro, NCThe Front Desk Agent will be responsible for providing excellent customer service to guests, checking them in and out of the hotel, answering phone calls and emails, and handling any guest requests or complaints. The ideal candidate will have previous hotel experience, be outgoing and personable, have great communication skills, and be able to handle money and maintain a professional demeanor at all times.
Overnight Front Desk Agent Accor SAOvernight Front Desk AgentDurham, NCAudit, balance, and report on all food and beverage outlets (e.g., restaurants, lounges, banquets, room service) cash and credit operations, including, but not limited to, checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc., and reset all registers to ensure accurate, timely information. Audit, balance, post, and report on the front desk, including, but not limited to, room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed.
Front Desk Agent Best Western LumbertonFront Desk AgentLumberton, NCResponsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations.
NewFront Desk Agent-Courtyard by Marriott LeximaFront Desk Agent-Courtyard by MarriottCharlotte, NCThe Courtyard by Marriott Charlotte Airport North is looking for a Front Desk Agent that will be responsible for providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing suite revenue and occupancy. Frequently required to stand, walk, sit, use hands to handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, crawl, talk, or hear.
Front Desk Agent Accor SAFront Desk AgentDurham, NCRegularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.
Village Hotel Front Desk Agent - Flex The Biltmore CoVillage Hotel Front Desk Agent - FlexNCCourteously and efficiently handling guest arrivals/departures as well as other estate ticketing and reservation needs, Front Desk Agents will proactively provide our guests with personal service and attention that exceeds their expectations, creates one-of-a-kind memories, and that allow guest to enjoy all that Biltmore has to offer. Agent will also assist guests with reservations for specialty tours, activities, dining, etc., and will serve as a resource for questions and inquiries about Biltmore and the Asheville area.
Village Hotel Front Desk Agent - Full Time The Biltmore CoVillage Hotel Front Desk Agent - Full TimeNCCourteously and efficiently handling guest arrivals/departures as well as other estate ticketing and reservation needs, Front Desk Agents will proactively provide our guests with personal service and attention that exceeds their expectations, creates one-of-a-kind memories, and that allow guest to enjoy all that Biltmore has to offer. Agent will also assist guests with reservations for specialty tours, activities, dining, etc., and will serve as a resource for questions and inquiries about Biltmore and the Asheville area.
Front Desk Agent The Indigo RoadFront Desk AgentAsheville, NCObtain and verify essential guest information; ensure accuracy and completeness of all records for guest check-in/check-out needs, inquiries and reported problems. Proactive, takes initiative; creatively problem solves, exercises good judgment; attention to details; anticipates and exceeds guest expectations.
NewFront Desk Agent HM Alpha HotelsFront Desk AgentDurham, NCAbility to perform job-related physical activities, including standing or sitting for extended periods, lifting and carrying items as needed, and performing movements such as bending, twisting, and reaching to effectively complete duties. The Front Desk Agent serves as the first point of contact for guests, playing a key role in creating a positive and welcoming experience from arrival to departure.
NewFront Desk Agent Westgate ResortsFront Desk AgentDurham, NC$60,000–$65,000 / yearYou'll manage check-ins and check-outs (if hospitality), answer inquiries, handle reservations, and support guest satisfaction by providing courteous, prompt, and helpful service. Strong problem-solving skills; ability to remain calm under pressure or during peak periods.
Front Desk Agent Courtyard Banner ElkFront Desk AgentSugar Mountain, North CarolinaEstablished in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Position Summary: The Front Desk Agent is responsible for greeting guests in a courteous and efficient manner, handling inquires, checking-in/out, and reserving rooms.