51 Results for

Guest Service Agent Jobs in North Carolina

Jobs

Charlotte, North Carolina16 days ago

Full-time

Summary: Ensures friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics. Produces Daily Reports: Daily Update (1, 5, Close), Performance Metric (core Guests Services reports).

New!

Asheville, NC5 days ago

Full-time

You will act as the strategic bridge between the Service department and the rental desk, ensuring 100% alignment with the Toyota Rent-a-Car (TRAC) program while providing concierge-level service to every guest. Strategic Retention: Monitor metrics to identify "at-risk" clients and perform professional outbound outreach to maintain loyalty and improve CSI (Customer Satisfaction Index) scores.

Asheville, North Carolina30+ days ago

Designed to inspire and to encourage unforgettable experiences, Kessler guests are immersed in redefined Bohemian luxury, from a cutting-edge downtown icon to a premier luxury lodge, Savannah’s entertainment destination, and an elite ski lodge. Compensation Type: Hourly Kessler Hotels: Kessler Hospitality’s portfolio of artistically inspired boutique hotels boasts unique design, luxurious accommodations, enriching ambiance, and intuitive service.

Surf City, NC9 days ago

$16 Per Hour
Part-time

The Guest Services Agent position at Carolina Retreats is responsible for providing exceptional customer service to guests, owners, and vendors. Develop and maintain a trade vendor list and work closely with vendors to ensure completion of work orders.

Morehead City, NC21 days ago

Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.

Nags Head, NC30+ days ago

$18–$20 Per Hour
Full-time

APPLY NOW Jean Abapo2026-05-05T04:34:40+00:00 Contact Usrecruiting@bettertalent.com +1407-279-0724 Book a Demo Copyright 2025 Better Talent | All Rights Reserved Page load link var fusionNavIsCollapsed=function(e){var t,n;window.innerWidth{e.classList.remove('no-wrapper-transition')},400),e.classList.remove('loading')},fusionRunNavIsCollapsed=function(){var e,t=document.querySelectorAll('.awb-menu');for(e=0;e window. Qualifications: At least 1 year of customer service experience High School Diploma or GED Strong verbal and written communication skills Strong Windows desktop navigation skills and competency in Microsoft Office Suite Strong attention to detail and time management Ability to stay calm and be kind in potentially high stress situations.

Charlotte, NC30+ days ago

$17.30 Per Hour
Part-time

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. Additional perks include access to our Employee Assistance Program and Fund.

New!

Charlotte, NC1 day ago

Location Courtyard by Marriott Charlotte Arrowood, 800 W Arrowood Rd, Charlotte, North Carolina, United States, 28217 VIEW ON MAP ( by Marriott Charlotte Arrowood%2C 800 W Arrowood Rd%2C Charlotte%2C North Carolina%2C United States%2C 28217). It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip.

Statesville, NC30+ days ago

With easy access to popular attractions such as Lake Norman, Zootastic Park, and The Crossroads Arts and Science Center, Hilton Garden Inn Statesville is the perfect home base for exploring everything that the area has to offer. At Hilton Garden Inn Statesville, we believe in creating memorable experiences for our guests and fostering a positive work environment for our team members.

Boone, NC10 days ago

This role offers valuable experience in guest relations, operations, and problem-solving, making it a perfect stepping stone for anyone looking to advance within the hospitality industry. The Front Desk Guest Service Agent is the fulcrum of our property—the first and last point of contact for our guests and a vital role in ensuring smooth, memorable stays.

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Concord, NC1 day ago

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Assists in developing, implementing, and monitoring programs ensuring a safe facility that complies with all appropriate regulations-Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs.

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Charlotte, NC1 day ago

The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assigned bank.

Charlotte, NC30+ days ago

Front Desk Clerks serves as the primary liaison to guests and are responsible for welcoming and registering hotel guests, explaining accommodations and taking payments. Serves as hotel phone operator and directs all calls to proper extensions and takes and delivers phone messages.

Charlotte, NC30+ days ago

$15–$17.50 Per Hour

The Courtyard by Marriott Charlotte Airport North is looking for a Front Desk Agent that will be responsible for providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing suite revenue and occupancy. • Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

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Charlotte, NC1 day ago

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Winston Salem, NC1 day ago

A career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations. Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions.

Lumberton, NC30+ days ago

Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations.

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Raleigh, NC1 day ago

Role Responsibilities: As a Front Desk Agent you have the responsibility to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously and professionally at all times. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market.

Charlotte, NC30+ days ago

$16–$18.50 Per Hour

At Moxy, our crew does it all: check guests in, shake up cocktails, and create unforgettable stays with bold personality and warm hospitality. Moxy isn’t your typical hotel—it’s a stylish, playful, and social experience designed for the next-gen traveler.

New!

Durham, NC1 day ago

$60,000–$65,000 Per Year

You'll manage check-ins and check-outs (if hospitality), answer inquiries, handle reservations, and support guest satisfaction by providing courteous, prompt, and helpful service. Strong problem-solving skills; ability to remain calm under pressure or during peak periods .

Lake Toxaway, NC30+ days ago

This role is essential in delivering a refined, personalized hospitality experience that reflects the elegance and charm of our lakeside property. The Greystone Inn is seeking a warm, professional, and detail-oriented Front Desk Agent to serve as the first point of contact for our guests.

New!

Charlotte, NC1 day ago

Join White Lodging — a hospitality company developing and operating award-winning, premium-brand hotels, rooftop bars, and restaurants in top U.S. cities. This is a great opportunity for anyone looking to start or grow a career in hotel front desk operations, hospitality management, or guest services.

Charlotte, NC22 days ago

Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people.

Charlotte, NC30+ days ago

New!

Charlotte, NC1 day ago

You will greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards . Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries.

New!

Charlotte, NC1 day ago

Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.

Charlotte, NC30+ days ago

Southern Pines, NC29 days ago

At Huntington, we're not just managing and developing world-class Marriott and Hilton branded hotels—we're shaping the future of hospitality. If you're passionate about guest experiences and eager to grow in a dynamic, fast-paced environment, your next adventure starts here.

New!

Raleigh, NC1 day ago

Part-time

As a Front Desk Agent you have the responsibility to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously and professionally at all times. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market.

New!

Charlotte, NC1 day ago

Durham, NC10 days ago

New!

Durham, NC1 day ago

Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management.

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Chapel Hill, NC1 day ago

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. · 6 free room nights after 90 days of service, Discounted and Friends & Family Room Rates upon hire .

Fayetteville, NC30+ days ago

As a Front Desk Associate, you will be the first point of contact for our guests and play a crucial role in providing an exceptional experience. Sleep Inn is seeking a dedicated and customer-focused Front Desk Associate to join our team.

Charlotte, North Carolina14 days ago

Troy, North Carolina30 days ago

Join Allied Universal as an Access Control Officer at a residential location, where you will monitor entry points, verify access, and support residents and guests with professional communication and customer service. Provide customer service to residents, guests, vendors, and/or visitors by carrying out access control procedures, site-specific policies, and when appropriate, emergency response activities.

Duck, NC30+ days ago

General Statement - Performs the job assigned, complying with Company policies and procedures, business code of ethics, FLSA regulations, and all applicable laws, as well as ensuring confidentiality, reliability, quality, and productivity. Education, Essential Training / Certifications, and Experience: High School diploma/ GED.

New!

Durham, NC3 days ago

Part-time

Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests a normal in-person and phone conversation . • Requires effective communication skills, both verbal and written, with the ability to upsell guests into rooms that fit their needs.

New!

Greensboro, NC1 day ago

Ensuring proper payment and correct billing. Making sure all room specifications are correct.

High Point, NC10 days ago

$14–$15 Per Hour

Responsible for maintaining all documentation regarding room registration, changes, charges, credit card transactions, customer service, and maintenance issues. Bonus Points: Previous hotel experience is nice, but we are willing to train anyone with a great personality and willingness to learn.

Charlotte, NC30+ days ago

$45,000–$50,000 Per Year

Charlotte, NC17 days ago

New!

Raleigh, NC2 days ago

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country’s best cities to live. Provide leadership, training, and shift flow management while coaching front desk agents and supervisors.

Pinehurst, NC30+ days ago

Conduct night audit duties, including checking the accuracy of guest accounts, completing end-of-day tasks, and preparing the hotel for the next day's operations. Prepare and distribute reports, including occupancy reports, arrival/departure lists, and revenue summaries, to management and other departments.

Blowing Rock, NC30+ days ago

Check-in and register guests, including collecting contact info and confirming their dates of stay, and making sure they are assigned to an appropriate room and given keys. The Front Desk Associate is responsible for taking reservations, checking guests in and out of rooms, directing calls, answering guests’ questions and concerns, etc.

New!

Asheville, North Carolina6 days ago

Designed to inspire and to encourage unforgettable experiences, Kessler guests are immersed in redefined Bohemian luxury, from a cutting-edge downtown icon to a premier luxury lodge, Savannah’s entertainment destination, and an elite ski lodge. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.

Morehead City, NC23 days ago

Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Clean and polish counters, shelves, walls, furniture, or equipment in pantry or breakfast area and mop or vacuum floors.

New!

Durham, NC1 day ago

Find additional career opportunities at careers.extraspace.comIf you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc. Address and resolve customer concerns related to billing, security, auctions, and proper site usage* Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits.*

New!

Raleigh, NC1 day ago

$15.50–$16 Per Hour

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Guest Service Agent Jobs in North Carolina

Guest Services Agent Full Time Hendrick Automotive Group Corporate

Toyota Rental Agent Company Confidential

Guest Services Agent Grand Bohemian Lodge Asheville

Guest Service Agent VTrips

Guest Service Agent Hampton Inn Morehead City

Guest Services Agent Better Talent

Guest Service Agent Peachtree Hospitality Management LLC

Lead Guest Services Agent Marriott

Guest Service Representative Hilton Garden Inn Statesville

Hotel Front Desk Agent Courtyard by Marriott - Boone

Guest Services Supervisor Great Wolf Resorts Inc

Front Desk Agent Sonesta

Hotel Front Desk Agent Days Inn Charlotte Northlake

Front Desk Agent-Courtyard by Marriott Lexima

Front Desk Agent Sonesta International Hotels

Front Desk Agent Marriott

Front Desk Agent Best Western Lumberton

Hotel Front Desk Agent Raleigh Marriott City Center - Evenings Concord Hospitality Enterprises Co

Front Desk Agent - Brand New Moxy Charlotte Lexima

Front Desk Agent Westgate Resorts

Front Desk Agent Hay Creek Hotels

Front Desk Agent White Lodging Services Corporation

Full-Time PM Front Desk Agent Midas Hospitality

Part time - Hotel Front Desk Agent Days Inn Charlotte Northlake

Front Desk Agent Crescent Hotels & Resorts

Front Desk Agent Sage Hospitality

Front Desk Agent 3PM- 11PM shift Midas Hospitality

Front Desk Agent - 126 - 105 Brucewood Rd, Southern Pines, NC (Southern Pines, NC) Huntington Hotel Group

Front Desk Agent Raleigh Marriott City Center - Evenings MHR Raleigh City Center

Friendly Front Desk Agent- Residence Inn / Fairfield Inn: Charlotte, NC Midas Hospitality

Front Desk Agent- NIGHT AUDITOR STANLEY GB OPS LLC

Front Desk Agent 3p-11p STANLEY GB OPS LLC

Front Desk Agent | Durham Marriott City Center Shaner Hotel Group

Front Desk Agent-PT Hyatt

Front Desk Agent SAIRAM OF FAYETTEVILLE NC

Front Office Agent Grand Bohemian Charlotte

Security Officer Access Control Agent Allied Universal

Security Agent Capital Vacations

(PT)Front Office Agent PEREGRINE DURHAM MANAGEMENT

2nd Shift Hotel Front Desk Koury

Front Desk/Night Auditor - Hotel Courtyard by Marriott High Point

Front Desk Manager - Brand New Moxy Charlotte Lexima

Front Desk Supervisor Midas Hospitality

Front Desk Manager White Lodging Services Corporation

Hotel Front Desk Associates Comfort Inn Pinehurst

Hotel Front Desk Associate part-time, weekends required Meadowbrook Inn

Night Auditor Grand Bohemian Lodge Asheville

Breakfast Attendant Hampton Inn Morehead City

Assistant Store Manager Extra Space Storage

Assistant Store Manager 1812 Extra Space Storage

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