NewGuest Service Agent - $29.84 Hyatt Hotels CorpGuest Service Agent - $29.84New York, NYThis role will be focused on providing efficient service and meaningful experiences; you will be part of a team passionate about lifestyle hospitality, committed to nurturing curiosity and new skills and building connections with guests and colleagues across the hotel. In every part of our luxury boutique hotel in Chelsea, from the hidden cocktail bar to the chic rooftop lounge, our guests find superlative service and creative verve in the heart of New York City's Meatpacking District.
Guest Service Agent 41st Midtown LLCGuest Service AgentNew York, NY$24 / hourPart timeIf you need accommodation for any part of the application process because of a medical condition or disability, please send an email to Rebecca Dawes at rdawes@lumahotels.com or call 415-266-9821 to let us know the nature of your request. The Front Desk Agent is service-oriented and responds to guests needs, inquiries, requests, and complaints in a timely and professional manner.
Guest Service Agent/Front Desk- MARRIOTT LONG ISLAND Blue Sky Hospitality SolutionsGuest Service Agent/Front Desk- MARRIOTT LONG ISLANDUniondale, NYMaintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions. The Guest Services Agent is responsible for assisting in the operation of the front desk and guest services ensuring 100% satisfaction from the moment a guest arrives at the hotel until they check out.
Guest Services Agent - Sonesta Simply Suites Jersey City SonestaGuest Services Agent - Sonesta Simply Suites Jersey CitySonesta Simply Suites Jersey City, NJThe Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.
Guest Services Agent Part Time Flexible Holiday Inn Express JCGuest Services Agent Part Time FlexibleJersey City, New Jersey$16–$20 / hourFollowing our safety procedures, you’ll report all incidents and wear any protective gear needed Take pride in your appearance and place as a brand ambassador Always know what events and activities are on the day’s schedule Jump into other ad-hoc duties when your colleagues need your help What we need from you Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories Fluency in the local language - extra language skills would be great, but not essential Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic maths and computers Flexibility - night, weekend and holiday shifts are all part of the job You’ll have a high school diploma or qualification. Your day-to-day Be the warm welcome that kicks off a memorable guest experience Acknowledge Rewards Club members and returning guests, in person or on the phone Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay Handle cash and credit transactions Start every stay right by swiftly checking guests in and out – take IDs, hand out room keys, and control and release safety deposit boxes Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns Be a trusted contact for all guests.
Guest Services Agent - Residential Onni GroupGuest Services Agent - ResidentialUnion, New JerseyResponsible for resolving customer complaints, assists customers in all inquiries in connection with our services, hours of operations, key personnel, in-house events, directions, etc. Ensures an efficient reception experience for guests and residents, including logging maintenance requests, elevator reservations, and general inquiries.
GUEST SERVICES AGENT (ON CALL) Compass Group North AmericaGUEST SERVICES AGENT (ON CALL)Armonk, NYBoth full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf .
NewGUEST SERVICES AGENT (FULL TIME) Compass Group North AmericaGUEST SERVICES AGENT (FULL TIME)New York, NY$22–$25 / hourBoth full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf .
LOBBY GUEST SERVICE AGENT Compass Group North AmericaLOBBY GUEST SERVICE AGENTNew York, NY$24–$25 / hourActing as an overall Hospitality Services resource to guests, visitors, and employees in providing way-finding and amenities within building, commutation and transportation, community retail, neighborhood amenities, and organizational information. Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management.
Guest Services Agent - Sonesta Simply Suites Jersey City Sonesta Great Bay Beach Resort & CasinoGuest Services Agent - Sonesta Simply Suites Jersey CityJersey City, NJThe Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.
Guest Services Agent Westin Governor MorristownGuest Services AgentMorristown, New JerseyFull timeCompensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.
Guest Service Agent K P HOSPITALITY LLCGuest Service AgentMaspeth, NYThe ideal candidate takes pride in the look and feel of the front desk and lobby areas and can quickly build rapport with guests. As the Guest Service Representative, you will assist customers with checking in and out, handle front desk operations, and a variety of other guest interactions.
Guest Service Agent (Temporary) - Hilton New York Times Square Hilton GlobalGuest Service Agent (Temporary) - Hilton New York Times SquareNew York, NYFull timeLocated at the heart of Times Square, this upscale hotel soars 44 stories above Manhattan, offers 478 rooms and features newly renovated food and beverage outlets, offering a breathtaking view of Times Square. Ensure a high level of product knowledge of the hotel, including, but not limited to, directions, hours of outlet operation, hotel services, hotel events and local and community events and attractions.
Guest Services Agent Highgate Hotels LPGuest Services AgentMorristown, NJHighgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.
NewGuest Services Agent Stonebridge CompaniesGuest Services AgentNew York, NYJob Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel's front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction.
Guest Services Agent / Night Auditor Stonebridge CompaniesGuest Services Agent / Night AuditorFlushing, NYThis dual-role position ensures efficient check-in and check-out processes, maintains accurate guest records, processes reservations and payments, and performs nightly auditing and bookkeeping functions to reconcile daily financial transactions. Job Summary: The Guest Service Agent / Night Auditor is responsible for delivering exceptional guest service while supporting the hotel's front office operations during both daytime and overnight shifts.
Guest Service Agent Sonesta Great Bay Beach Resort & CasinoGuest Service AgentWhite Plains, NY$24.99–$27.60 / yearThe Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.
Guest Service Agent - Part Time Stonebridge CompaniesGuest Service Agent - Part TimeLong Island, NYPHYSICAL DEMANDS: During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment. EDUCATION AND EXPERIENCE REQUIREMENTS: One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
Guest Service Agent/ Night Auditor Stonebridge CompaniesGuest Service Agent/ Night AuditorNY$22.50–$23.50 / hourPHYSICAL DEMANDS: During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment. The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel.
Guest Service Agent - Innside New York Meliá Hotels InternationalGuest Service Agent - Innside New YorkNew Yok CityAbility to be well organized, maintain concentration and think clearly when multi-tasking and providing service to multiple guests and/or clients within any given period of time. Register guests, issue room keys, and provide information on hotel services and room location.
Guest Service Agent Compass Group North AmericaGuest Service AgentNew York, NYLocated in Client Conference Center, the GSA will be the first point of contact for visitors to the area, making them feel comfortable, directing them to their appointments and meetings and assisting them during their stay. Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management.
Guest Service Agent Hilton Garden Inn FlushingGuest Service AgentFlushing, NYRequires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
NewGuest Services Agent (Full Time) Compass Group USA IncGuest Services Agent (Full Time)New York, NY$22–$25 / hourBoth full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf .
NewGuest Services Agent (ON Call) Compass Group USA IncGuest Services Agent (ON Call)Armonk, NYBoth full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf .
Guest Service Agent/Night Auditor Stonebridge CompaniesGuest Service Agent/Night AuditorNew York, NY$20–$24 / hourJob Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel's front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction.
Guest Service Agent Stonebridge CompaniesGuest Service AgentBrooklyn, NY$21–$22.50 / hourJob Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel's front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction.
Guest Service Agent - Hampton Inn & Suites Rockville Centre Hilton GlobalGuest Service Agent - Hampton Inn & Suites Rockville CentreRockville Centre, NYFull timeAssist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards . Starting Wage: $19.00/hourA Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
Guest Service Agent HHM HospitalityGuest Service AgentYonkers, NYRequires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
Guest Service Agent Drury HotelsGuest Service AgentMount Vernon, NY$15.48–$22.72 / hourDrury Hotels strives to offer a competitive compensation at the market median, as well as a comprehensive benefits offering which includes paid time off, and optional medical, dental, vision, short term disability, and life insurance plans. Perform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution.
NewLobby Guest Service Agent Compass Group USA IncLobby Guest Service AgentNew York, NY$24–$25 / hourActing as an overall Hospitality Services resource to guests, visitors, and employees in providing way-finding and amenities within building, commutation and transportation, community retail, neighborhood amenities, and organizational information. Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management.
Guest Services Agent Pyramid Hotel GroupGuest Services AgentOssining, NYAbility to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. About our property: Windrose on Hudson - a Riverside Conference Experience off the banks of the Hudson River nestled within the Croton Bay area boasting proximity to New York City and surrounding metro areas.
NewGuest Service Agent Compass Group USA IncGuest Service AgentNew York, NY$28–$30 / hourLocated in Client Conference Center, the GSA will be the first point of contact for visitors to the area, making them feel comfortable, directing them to their appointments and meetings and assisting them during their stay. Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management.
NewGuest Service Agents RMS CompaniesGuest Service AgentsStamford, CTAssists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services. Help guests' complete registration cards, and then assign rooms, accommodating guest's special requests whenever possible.
Guest Service Agent Resorts World NYCGuest Service AgentJamaica, New York$31.48–$35.41 / hourProvide gracious and efficient telephone service as it relates to general PBX services.⯠Calls should be answered promptly and knowledgeably, always ensuring complete and accurate information. Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity deliver) immediately, and follow-up with relative departments after completion.
Guest Relations Agent Rosewood Hotels and Resorts LLCGuest Relations AgentNY$26.10–$29 / hourAdhere to all cashiering procedures: Process adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges, Make change for guests, Cash guests' personal checks/travelers checks, Post charges, Run closing reports, Count and secure bank, Complete designated cashier reports, Balance receipts, Drop receipts. Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest's service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.
Guest Experience Agent Accor SAGuest Experience AgentNYMaintain complete knowledge of all hotel guests, in-house groups, hotel extension numbers, all special requests (DND, screen calls, NRG, etc.), hours of operation of each outlet and features and services provided by the hotel. Accept and process all guest requests for screening calls, do not disturb, call forwarding, conference calls, non-registered guest, monitor telephone system problems and maintain log of such and assist in emergency situations as central communication center for hotel.
Guest Experience Agent (Overnight) Accor SAGuest Experience Agent (Overnight)NYMaintain complete knowledge of all hotel guests, in-house groups, hotel extension numbers, all special requests (DND, screen calls, NRG, etc.), hours of operation of each outlet and features and services provided by the hotel. Accept and process all guest requests for screening calls, do not disturb, call forwarding, conference calls, non-registered guest, monitor telephone system problems and maintain log of such and assist in emergency situations as central communication center for hotel.
Palm Court Guest Experience Agent Accor SAPalm Court Guest Experience AgentNYThe Palm Court Guest Experience Agent's primary responsibility is to improve the guests' experience through diligent arrival preparation, the dining experience post visit and managing restaurant seating. Ensure all guest challenges are entered into their respective guest profiles in PMS for hotel guests and Restaurant seating software for both hotel and non-hotel guests.
Temporary Palm Court Guest Experience Agent Accor SATemporary Palm Court Guest Experience AgentNYThe Palm Court Guest Experience Agent's primary responsibility is to improve the guests' experience through diligent arrival preparation, the dining experience post visit and managing restaurant seating. Ensure all guest challenges are entered into their respective guest profiles in PMS for hotel guests and Restaurant seating software for both hotel and non-hotel guests.
Guest Service Representative Courtyard By MarriottGuest Service RepresentativeSomerset, New JerseyAt Courtyard Somerset, our front desk teams help bring living hospitality to life every day through genuine service, professionalism, and creating memorable guest experiences from the moment guests walk through the door. The day often begins with a shift handoff and team check-in: Reviewing arrivals, departures, VIP guests, special requests, and preparing for a successful day at the hotel.
Representative, Guest Services Simon Property Group IncRepresentative, Guest ServicesElizabeth, NJOversees daily financial management (including responsibility for own deposit and reconciliation) of all initiatives sold at Simon Guest Services including Simon Gift Cards, and other mall programs. PRIMARY PURPOSE: This position is responsible for serving as a customer services / information source and sales agent, providing miscellaneous service, as herein defined, to guests and retailers.
Assistant Guest Service Manger Stonebridge CompaniesAssistant Guest Service MangerNew York, NYJob Summary: The Assistant Guest Service Manager supports the Front Office team by overseeing daily operations, ensuring a seamless guest experience, and resolving guest concerns. Required Experience, Education, and Skills: 2+ years of experience in a guest service or front desk supervisory role, preferably in a hotel or hospitality setting.
Remote Customer Service Agent/Travel Booker Fran's ExploreMore TravelRemote Customer Service Agent/Travel BookerArmonk, NYRemote$25,000–$65,000In this role, you'll have the opportunity to design and book a wide range of travel experiences — including cruises, all-inclusive resorts, group and corporate travel, theme park adventures, sporting events, Disney vacations, and more. With access to industry-leading booking tools, exclusive pricing, and innovative lead-generation support, you’ll have everything you need to grow your client base and thrive in the travel industry.
Front Desk Agent Crescent Hotels & Resorts LLCFront Desk AgentNewark, NJPart timeAssist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards. As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
Service Agent, Visitor Parking - Part Time - Day Hackensack Meridian HealthService Agent, Visitor Parking - Part Time - DayHackensack, New JerseyThe Service Agent is responsible for providing round trip transportation for scheduled outpatient medical center appointments, recording all cash and coupon transactions for parking fees, assisting visitors, patients, and employees with vehicle or garage related issues, providing valet parking services in a safe and orderly manner, and maintaining accurate documentation for all transactions. Drives guest vehicles from Medical Plaza, Emergency Room, or JTCC to designated parking area of garages for valet parking and returns guest vehicles to proper location for guest pick-up when needed in a safe, timely, and professional manner.
Front Desk Agent Embassy Suites by Hilton - Berkeley HeightsFront Desk AgentBerkeley Heights, New Jersey$19–$19.50 / hourFull timeA trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Front Desk Agent Marriott Vacations Worldwide CorpFront Desk AgentNYAs a Guest Services Agent at AAH, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where we are empowered to be our best selves. Checks Owners/guests into their villas for their stay, and reviews property amenities, services, hours of operations, and local areas of interest and activities.
Remote Customer Service Agent/Travel Booker ExploreMore with FranRemote Customer Service Agent/Travel BookerArmonk, NYRemoteIn this role, you'll have the opportunity to design and book a wide range of travel experiences — including cruises, all-inclusive resorts, group and corporate travel, theme park adventures, sporting events, Disney vacations, and more. With access to industry-leading booking tools, exclusive pricing, and innovative lead-generation support, you’ll have everything you need to grow your client base and thrive in the travel industry.
Front Desk Agent Hotel - Soho House New York Soho House UK LtdFront Desk Agent Hotel - Soho House New YorkNYPrimary point of initial contact for members, guests and staff and must ensure all visitors are welcomed with open arms and provided with top-notch service from the moment they enter a Soho House & Co property. Comfortable discussing Soho House amenities, room types, room descriptions, rates and availability as well as suggesting room preferences that increase revenue stream and elevate guest experience.
Front Desk Agent (Hotel) - Soho House New York Soho House & Co.Front Desk Agent (Hotel) - Soho House New YorkNew York, NYPrimary point of initial contact for members, guests and staff and must ensure all visitors are welcomed with open arms and provided with top-notch service from the moment they enter a Soho House & Co property. Comfortable discussing Soho House amenities, room types, room descriptions, rates and availability as well as suggesting room preferences that increase revenue stream and elevate guest experience.