The Fifth Avenue HotelGuest Service Agent - The Fifth Avenue Hotel The Fifth Avenue HotelGuest Service Agent - The Fifth Avenue HotelNew York, New YorkLocated in the heart of Manhattan, our hotel is a vibrant oasis featuring 149 beautifully appointed guest rooms, where exceptional service, striking design, distinctive cuisine, and immersive cultural experiences come together to create an unforgettable guest journey. As part of our award-winning team, you will play a key role in shaping extraordinary guest experiences in one of New York City’s most distinctive luxury hotels.
River Link HotelsGuest Services Agent - Full Time River Link HotelsGuest Services Agent - Full Timeelmsford, NYConfirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests. Days Inn Elmsford & Motel 6 is hiring for a hotel Guest Service Representative to serve as our guests' first point of contact and manage all aspects of their accommodation.
Melia Hotels International SAGuest Service Agent - Innside New York Melia Hotels International SAGuest Service Agent - Innside New Yorknew york city, NYOur warmth, proximity and passion for what we do make working at Meli\u00e1 an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People. Ability to be well organized, maintain concentration and think clearly when multi-tasking and providing service to multiple guests and/or clients within any given period of time.
Holiday Inn Express JCGuest Services Agent Part Time Flexible Holiday Inn Express JCGuest Services Agent Part Time FlexibleJersey City, NJStart every stay right by swiftly checking guests in and out – take IDs, hand out room keys, and control and release safety deposit boxes. Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns.
Blue Sky Hospitality SolutionsHotel Guest Services Agent - LI/Huntington Hilton, Melville Blue Sky Hospitality SolutionsHotel Guest Services Agent - LI/Huntington Hilton, MelvilleMelville, NY$17–$19Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules (including Holidays and weekends) to reflect the business needs of the hotel.
Twin Tier HospitalityNewGuest Service Agent Twin Tier HospitalityGuest Service AgentNew York, NY$19–$21 / hourLifting/Pushing/Pulling/Carrying: Describe the type(s) of required lifting, pushing, pulling, and/or carrying to include objects, weights and frequency. Position Summary Check-in and check-out guests and respond to inquiries and problems in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all SOPs and LSOPs.
Days Inn / Motel 6 ElmsfordGuest Services Agent - Full Time Days Inn / Motel 6 ElmsfordGuest Services Agent - Full TimeElmsford, NYConfirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests. Days Inn Elmsford & Motel 6 is hiring for a hotel Guest Service Representative to serve as our guests’ first point of contact and manage all aspects of their accommodation.
HighgateNewGuest Services Agent HighgateGuest Services AgentNew York, NYHighgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Situated next door to each other on 44th Street in the heart of midtown Manhattan, Millennium Premier and Millennium Times Square both offer desirable locations steps from the excitement of Times Square, Broadway, Radio City Music Hall, and Rockefeller Center.
Compass Group North AmericaGUEST SERVICES AGENT (ON CALL) Compass Group North AmericaGUEST SERVICES AGENT (ON CALL)Armonk, NYBoth full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf.
Residence Inn Saddle RiverGuest Services Agent Residence Inn Saddle RiverGuest Services AgentSaddle River, New JerseyCompensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. 7 Boroline RdSaddle River, NJ07458 Overview: The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
Holiday Inn Express MidtownNewGuest Services Agent Holiday Inn Express Holiday Inn Express MidtownGuest Services Agent Holiday Inn ExpressNew York, NYPost guest charges and compute guest bill, collect payment and make change for hotel guests following all cash handling procedures as required by M&R Hospitality Management. Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies.
Holiday Inn Express MidtownNewGuest Services Agent -Holiday Inn Express Holiday Inn Express MidtownGuest Services Agent -Holiday Inn ExpressNew York, NYPost guest charges and compute guest bill, collect payment and make change for hotel guests following all cash handling procedures as required by M&R Hospitality Management. Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies.
Onni GroupNewGuest Services Agent Onni GroupGuest Services AgentUnion, New JerseyResponsible for resolving customer complaints, assists customers in all inquiries in connection with our services, hours of operations, key personnel, in-house events, directions, etc. Ensures an efficient reception experience for guests and residents, including logging maintenance requests, elevator reservations, and general inquiries.
Holiday Inn Delancey StreetNewGuest Service Agent - Holiday Inn Lower East Side-NYC Holiday Inn Delancey StreetGuest Service Agent - Holiday Inn Lower East Side-NYCNew York, NYPost guest charges and compute guest bill, collect payment and make change for hotel guests following all cash handling procedures as required by M&R Hospitality Management. Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies.
LOTTE New York PalaceNewTowers - Guest Service Agent LOTTE New York PalaceTowers - Guest Service AgentNew York, NY$31.65–$42.19 / hourReporting to the Front Office Manager, the Front Desk Agent is responsible for all registration desk responsibilities including check in and check out. Coordinate with the valet parking team to ensure efficient and organized handling of guest vehicles.
Stonebridge CompaniesNewGuest Services Agent Stonebridge CompaniesGuest Services AgentNew York, NYPHYSICAL DEMANDS: During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment. The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel.
K P HOSPITALITY LLCGuest Service Agent K P HOSPITALITY LLCGuest Service AgentMaspeth, NYThe ideal candidate takes pride in the look and feel of the front desk and lobby areas and can quickly build rapport with guests. As the Guest Service Representative, you will assist customers with checking in and out, handle front desk operations, and a variety of other guest interactions.
Hilton GlobalGuest Service Agent (Temporary) - Hilton New York Times Square Hilton GlobalGuest Service Agent (Temporary) - Hilton New York Times SquareNew York, NYFull timeLocated at the heart of Times Square, this upscale hotel soars 44 stories above Manhattan, offers 478 rooms and features newly renovated food and beverage outlets, offering a breathtaking view of Times Square. Ensure a high level of product knowledge of the hotel, including, but not limited to, directions, hours of outlet operation, hotel services, hotel events and local and community events and attractions.
Stonebridge CompaniesGuest Service Agent Stonebridge CompaniesGuest Service AgentNew York, NY$27.76–$29.76 / hourThe Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel's front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction.
Hilton Worldwide Holdings IncGuest Service Agent Hilton Worldwide Holdings IncGuest Service AgentJersey City, NJHere''s what you''ll do during a typical day: Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance. As a Guest Service Agent, you're not just ensuring a seamless check-in and check-out process - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Hilton Worldwide Holdings IncGuest Service Agent - Hampton Inn & Suites Rockville Centre Hilton Worldwide Holdings IncGuest Service Agent - Hampton Inn & Suites Rockville CentreRockville Centre, NYHere''s what you''ll do during a typical day: Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance. As a Guest Service Agent, you're not just ensuring a seamless check-in and check-out process - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Hilton Worldwide Holdings IncNewGuest Service Agent (Part-Time) Hilton Worldwide Holdings IncGuest Service Agent (Part-Time)Jersey City, NJHere''s what you''ll do during a typical day: Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance. As a Guest Service Agent, you're not just ensuring a seamless check-in and check-out process - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Compass Group North AmericaLOBBY GUEST SERVICE AGENT Compass Group North AmericaLOBBY GUEST SERVICE AGENTNew York, NY$24–$25 / hourCommunicating requests to the appropriate internal support departments such as, building maintenance (heating and cooling issues), information technology (computer issues), Audio Visual technology (meeting room technical support), and mail room (package pickups and deliveries). Acting as an overall Hospitality Services resource to guests, visitors, and employees in providing way-finding and amenities within building, commutation and transportation, community retail, neighborhood amenities, and organizational information.
Sonesta Great Bay Beach Resort & CasinoGuest Service Agent Sonesta Great Bay Beach Resort & CasinoGuest Service AgentWhite Plains, NY$24.99–$27.60 / yearThe Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.
Stonebridge CompaniesGuest Service Agent/ Night Auditor Stonebridge CompaniesGuest Service Agent/ Night AuditorNew York, NY$22.50–$23.50 / hourPHYSICAL DEMANDS: During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment. The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel.
Fairfield Inn by Marriott New York LaGuardia Airport/FlushingGuest Service Agent Fairfield Inn by Marriott New York LaGuardia Airport/FlushingGuest Service AgentFlushing, NYRequires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
Hilton Garden Inn FlushingNewGuest Service Agent Hilton Garden Inn FlushingGuest Service AgentFlushing, NYRequires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
Stonebridge CompaniesNewGuest Service Agent/Night Auditor Stonebridge CompaniesGuest Service Agent/Night AuditorNew York, NY$20–$24 / hourJob Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel's front officeoperations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction.
Hilton GlobalGuest Service Agent - Hampton Inn & Suites Rockville Centre Hilton GlobalGuest Service Agent - Hampton Inn & Suites Rockville CentreRockville Centre, NYFull timeAssist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards . Starting Wage: $19.00/hourA Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
Stonebridge CompaniesGuest Service Agent / Overnight Relieve (Friday and Saturday) Stonebridge CompaniesGuest Service Agent / Overnight Relieve (Friday and Saturday)Saddle Brook, NJ$17–$19 / hourJob Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel's front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction.
Highgate Hotels LPGuest Services Agent Highgate Hotels LPGuest Services AgentSaddle River, NJHighgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.
Meliá Hotels InternationalGuest Service Agent - Innside New York Meliá Hotels InternationalGuest Service Agent - Innside New YorkNew Yok CityAbility to be well organized, maintain concentration and think clearly when multi-tasking and providing service to multiple guests and/or clients within any given period of time. Register guests, issue room keys, and provide information on hotel services and room location.
HHM HospitalityGuest Service Agent HHM HospitalityGuest Service AgentYonkers, NYRequires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
Accor SAGuest Experience Agent Accor SAGuest Experience AgentNew York, NYMaintain complete knowledge of all hotel guests, in-house groups, hotel extension numbers, all special requests (DND, screen calls, NRG, etc.), hours of operation of each outlet and features and services provided by the hotel. Accept and process all guest requests for screening calls, do not disturb, call forwarding, conference calls, non-registered guest, monitor telephone system problems and maintain log of such and assist in emergency situations as central communication center for hotel.
Stonebridge CompaniesAssistant Guest Services Manager Stonebridge CompaniesAssistant Guest Services ManagerNew York, NY$67,000–$70,000 / yearJob Summary: Hampton/Home2 by Hilton Times Square is looking for an Assistant Guest Service Manager to support the Front Office team by overseeing daily operations, ensuring a seamless guest experience, and resolving guest concerns. Essential Functions and Duties: Assist the Operations Manager and Front Office Manager in overseeing daily front desk operations, ensuring smooth and efficient service.
Fran's ExploreMore TravelRemote Customer Service Agent/Travel Booker Fran's ExploreMore TravelRemote Customer Service Agent/Travel BookerCorona, NYRemote$25,000–$65,000In this role, you'll have the opportunity to design and book a wide range of travel experiences — including cruises, all-inclusive resorts, group and corporate travel, theme park adventures, sporting events, Disney vacations, and more. With access to industry-leading booking tools, exclusive pricing, and innovative lead-generation support, you’ll have everything you need to grow your client base and thrive in the travel industry.
92nd Street YMembership Services Agent - Per Diem 92nd Street YMembership Services Agent - Per DiemNew York, New YorkJob Responsibilities Include: Act as the first point of contact for the May Center, welcome visitors, respond to telephone and email inquiries in a helpful and professional manner and ensure that appropriate actions are taken, and that information is shared with the appropriate stakeholder(s) in a timely fashion. Job Summary: The Membership Services Agent (MSA) is often the first interaction members, prospects, program registrants and guests have with the staff of the May Center for Health, Fitness & Sport.
Hackensack University Medical CenterService Agent, Visitor Parking - Part Time - Day Hackensack University Medical CenterService Agent, Visitor Parking - Part Time - DayHackensack, NJThe Service Agent is responsible for providing round trip transportation for scheduled outpatient medical center appointments, recording all cash and coupon transactions for parking fees, assisting visitors, patients, and employees with vehicle or garage related issues, providing valet parking services in a safe and orderly manner, and maintaining accurate documentation for all transactions. Drives guest vehicles from Medical Plaza, Emergency Room, or JTCC to designated parking area of garages for valet parking and returns guest vehicles to proper location for guest pick-up when needed in a safe, timely, and professional manner.
Hackensack Meridian HealthService Agent, Visitor Parking - Part Time - Day Hackensack Meridian HealthService Agent, Visitor Parking - Part Time - DayHackensack, New JerseyThe Service Agent is responsible for providing round trip transportation for scheduled outpatient medical center appointments, recording all cash and coupon transactions for parking fees, assisting visitors, patients, and employees with vehicle or garage related issues, providing valet parking services in a safe and orderly manner, and maintaining accurate documentation for all transactions. Drives guest vehicles from Medical Plaza, Emergency Room, or JTCC to designated parking area of garages for valet parking and returns guest vehicles to proper location for guest pick-up when needed in a safe, timely, and professional manner.
Crescent Hotels & Resorts LLCFront Desk Agent Crescent Hotels & Resorts LLCFront Desk AgentNewark, NJPart timeAssist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards. As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
The Travel CorpContact Center Service Agent The Travel CorpContact Center Service AgentNYRemoteAs a Contact Center Service Agent, you will play a key role in delivering high-quality service while identifying opportunities to enhance the guest experience through additional product offerings. For over 100 years, we've been bringing the world closer together by crafting journeys that create lasting memories, lifelong friendships and meaningful cultural connections.
Intercruises Shoreside & Port ServicesNewCustomer Service Agent/Pier - New York Intercruises Shoreside & Port ServicesCustomer Service Agent/Pier - New YorkNew York, NYCome join us at Intercruises Shoreside & Port Services for an opportunity to start in a new exciting career! Fluent in English and able to work weekends and Holidays and meet guest before and after their cruise at the port, airport or hotel.
Soho House UK LtdFront Desk Agent - Soho House New York Soho House UK LtdFront Desk Agent - Soho House New YorkNew York, NYPrimary point of initial contact for members, guests and staff and must ensure all visitors are welcomed with open arms and provided with top-notch service from the moment they enter a Soho House & Co property. Comfortable discussing Soho House amenities, room types, room descriptions, rates and availability as well as suggesting room preferences that increase revenue stream and elevate guest experience.
Soho House & Co.NewFront Desk Agent (Hotel) - Soho House New York Soho House & Co.Front Desk Agent (Hotel) - Soho House New YorkNew York, NYPrimary point of initial contact for members, guests and staff and must ensure all visitors are welcomed with open arms and provided with top-notch service from the moment they enter a Soho House & Co property. Comfortable discussing Soho House amenities, room types, room descriptions, rates and availability as well as suggesting room preferences that increase revenue stream and elevate guest experience.
BandanaNewFront Desk Agent BandanaFront Desk AgentNew York, NYEst. base pay ranges table: $21.00/hr 38hrs/wk Loading Loading Loading Loading Loading 40hrs/wk Loading Loading Loading Loading Loading 45hrs/wk (overtime) Loading Loading Loading Loading Loading 50hrs/wk (overtime) Loading Loading Loading Loading Loading 55hrs/wk (overtime) Loading Loading Loading Loading Loading . Collect and provide comprehensive information and coordinate guest requests regarding hotel services, sporting events, places of interest, restaurants, theater, airline, transportation tickets, limousine rentals, sightseeing tours and any other information of interest.
Blue Sky Hospitality SolutionsFront Desk Agent - Envue Autograph Collection - Weehawken, NJ Blue Sky Hospitality SolutionsFront Desk Agent - Envue Autograph Collection - Weehawken, NJWeehawken, NJFrom greeting clients to answering phone calls, you'll be one of the first staff members our customers interact with, so strong customer service skills are a necessity. Provide additional administrative support as needed, including file management and making travel arrangements for executives.
Crescent CareersFront Desk Agent Crescent CareersFront Desk AgentNewark, New JerseyAssist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards. As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
Ocean Place Resort & SpaFront Desk Agent - SEASONAL Ocean Place Resort & SpaFront Desk Agent - SEASONALLong Branch, NJ$15.92–$18 / hourIn accordance with New Jersey State Legislature (New Jersey Legislature Bill S2310 Sca (1R)) which requires private employers with ten (10) or more employees to include a range of pay for all advertised jobs, promotion, or transfer opportunities. The role ensures accuracy in billing, supports revenue through upselling, and works with other departments to provide a seamless guest experience.
Ocean Place Resort & SpaFront Desk Agent Ocean Place Resort & SpaFront Desk AgentLong Branch, New JerseyIn accordance with New Jersey State Legislature (New Jersey Legislature Bill S2310 Sca (1R)) which requires private employers with ten (10) or more employees to include a range of pay for all advertised jobs, promotion, or transfer opportunities. The role ensures accuracy in billing, supports revenue through upselling, and works with other departments to provide a seamless guest experience.
The Roslyn, Tapestry Collection by HiltonNewFront Desk Agent The Roslyn, Tapestry Collection by HiltonFront Desk AgentRoslyn, NYYou will make sure our front-desk staff, including Receptionists and Concierges, offer stellar customer service and provide memorable hospitality experiences for our guests. Front Desk Agent responsibilities include greeting clients as they arrive, coordinating their check-ins to assigned rooms and informing them about the hotel’s facilities.