Alongside that vision, this person provides strategic leadership for Mountain Services, guiding budget performance, guest experience strategy, and cross departmental coordination, and serves as a key connector between Mountain Services, other resort departments, industry partners, and corporate programs. The Mountain Services Director sets the tone for a transformational, world class guest experience across every touchpoint in the division, from the first ticket scanned to the last question answered, while leading a team that embodies a green and growing mindset: always building, always improving, always looking for the next way to do it better.