We are seeking enthusiastic and customer-focused individuals to join our team as a Seasonal Summer Guest Service Agent. Seasonal Summer Guest Service Agent.
Colorado Springs, CO30+ days ago
As the Guest Services Agent, you will assist customers with checking in and out, handle front desk operations, and a variety of other guest interactions. The ideal candidate takes pride in the look and feel of the front desk and lobby areas and can quickly build rapport with guests.
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.
p>Location Overview The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen.
This role blends guest-facing service with operational support, ensuring smooth check-ins, accurate records, and a clean, safe, and welcoming property. Maintain accurate shift paperwork including call logs, cash logs, and Night Audit documentation.
Guest Services / Front Desk Supervisor assists the Front Office Manager/Operations Manager in overseeing the Front Office Team, which is the main connection between the Guest, the hotel, and the various hotel departments. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services.
Job duties include supporting the needs of the guests staying at the Family Motel and monitoring their safety and well-being, overseeing facility cleanliness while on shift, coordinating occasional activities, as well as accurately maintaining census and other administrative duties. Demonstrates knowledge of guest-specific resources, a passion for serving the population and people experiencing homelessness, and the ability to contribute to the program-wide objectives of a diverse and dynamic team.
As a Guest Services Agent, you wont just be working at a front desk; youll be a "Navigator" in a stunning three-story atrium filled with historic Allen Tupper True murals and original bank vaults that now serve as one-of-a-kind meeting spaces. Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services.
Mt. Crested Butte, Colorado30+ days ago
Location: 
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Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.
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p>Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Aurora, Colorado30+ days ago
div>A Modern Pioneer’s Retreat at the Heart of Colorado Innovation
Nestled within the dynamic UC Anschutz Medical Campus in Aurora,
The Benson Hotel & Faculty Club is where innovation meets rejuvenation. Enjoy exclusive discounts at Sage Hotels & Restaurants nationwide—your gateway to unforgettable experiences across the country.
We've got you covered with medical, vision, and dental insurance because your well-being matters.
Join a Culture That Celebrates You
At Sage, you're part of a community.
p>PHYSICAL DEMANDS: During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment.
The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel.
Colorado Springs, Colorado14 days ago
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Job Summary
Responsible for supervising the front desk area, maintaining data on future room occupancy, tracking reservation requests, hire and train new sales and service associate and maintain liaison with sales, food and beverage, housekeeping, maintenance, and accounting departments.
Company Overview
We provide the best in hospitality - to our employees and our guests.
Job duties include supporting appropriate housing stability; ensuring client needs are met, maintaining the safety and wellbeing of all residents, maintaining the cleanliness of the facility, coordinating activities, maintaining client files and program data entry/ maintenance. Demonstrates knowledge of guest-specific resources, a passion for serving the population and people experiencing homelessness, and the ability to contribute to the program-wide objectives of a diverse and dynamic team.
Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel's front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction.
p>Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel's front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction.
p>Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel's front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction.
Greeter shall maintain an excellent public image for the Center as well as Bellco Theatre, and shall interact with employees, patrons, and vendors regarding amenities, art, policies, procedures and overall operating guidelines of Legends Global/CCC. Employment is contingent upon new employees providing documents verifying U.S. citizenship or, for aliens, documents verifying legal permission to work in the United States.
PREFERRED QUALIFICATIONS: Experience working with individuals experiencing chronic homelessness, severe and persistent mental health concerns and residential case management experience. Service delivery is grounded in evidence-based practices, including: Trauma-Informed Care, Harm Reduction, Motivational Interviewing, Crisis De-escalation, Critical Time Intervention.
Manage the milieu, de-escalate\n \nconflicts, contact emergency services when needed, and complete incident reports thoroughly.\n \nTeam Support & Problem Solving- Serve as a resource for colleagues, offering support in problem-solving and\n \nstaying informed on current field developments.\n \nFacility Maintenance & Operations- Assist with housekeeping tasks (e.g., linens, supplies, walk-throughs), enforce rules, and report maintenance needs promptly.\n \nSpecial Projects & Volunteer Coordination- Lead holiday and special projects as assigned. \nLOCATION 8000 West Colfax Avenue Denver, CO 80204\n \nPosition Type\n \nHourly/Non Exempt\n \nPAY RANGE:\n \n$21 per hour\n \nRequirements\n \nMINIMUM QUALIFICATIONS:\n \nDUE TO Bona Fide Occupational Qualifications : this position requires a male applicant\n\n Associates Degree in a related area or the equivalent experience in human services.\n One year direct human service experience.\n Good organizational and planning skills; works well as part of a team.\n
p>PREFERRED QUALIFICATIONS: - Experience working with individuals experiencing chronic homelessness, severe and persistent mental health concerns and residential case management experience. Service delivery is grounded in evidence-based practices, including: Trauma-Informed Care, Harm Reduction, Motivational Interviewing, Crisis De-escalation, Critical Time Intervention.
Breckenridge, CO17 days ago
Lifestyle perks: Ski/Rec center pass loan programs, lodging and gear discounts, sporting/concert event tickets, pet insurance partner discounts and access to Summit Medallions: Occasional-use transferable passes for access to 6 premier resorts (A-Basin to Vail) via owners' program. At Breckenridge Grand Vacations (BGV), Summit County's largest private employer, we're seeking an Assistant Guest Services Manager to help deliver our signature GRAND Vacations through exceptional leadership of our Front Desk, Bell/Valet, and Activities teams.
ul>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.
Cripple Creek, CO14 days ago
Employees are expected to be punctual and consistently present during their scheduled work hours to ensure the effective and efficient operation of the business. Source and provide accurate information about hotel amenities, promotions, and local attractions to guests and fellow team members.
Ensure accuracy of payroll, writing department schedules, coaching & disciplining staff, ensuring & conducting accurate training, running weekly & monthly department meetings, tracking service charges in order to ensure associate payouts, ensuring proper maintenance of Jerome vehicles, and maintaining department budget constraints. As the only Aspen hotel to survive the silver crash, the long pre-ski-resort winters, and the Depression, we've seen cowboys ride through our doors, 10th Mountain Division soldiers gather round over pints after training on the slopes, and Hunter S. Thompson holding court during his run for sheriff.
Cripple Creek, Colorado27 days ago
Employees are expected to be punctual and consistently present during their scheduled work hours to ensure the effective and efficient operation of the business. Source and provide accurate information about hotel amenities, promotions, and local attractions to guests and fellow team members.
We are committed to delivering exceptional service and creating memorable moments for our guests, and we are looking for dedicated individuals to join our team and help us achieve this goal. In this role, you will be the first point of contact for guests and will play a crucial role in providing exceptional customer service and creating a positive experience for our guests.
General Purpose: The Indoor Guest Services Associate seeks to provide an excellent guest experience in the sales of Summer Activities, Retail Products, and Rentals. We are looking for people committed to providing a stellar guest experience, who are not afraid to embrace change, who love the mountains and strive to Give People the Freedom to Enjoy Purgatory!
Englewood, Colorado30+ days ago
Become the face of Englewood’s Recreation Centers as a Guest Services Representative! You'll be at the heart of community life, creating memorable experiences for visitors while growing your skills in customer service and facility operations.. - Engage with Your Community: Greet and assist patrons, answer questions, and provide guidance to ensure every visitor feels welcomed and informed.
Telluride, CO30+ days ago
Efficiently address and resolve guest service requests and property issues through diligent work order management and follow-up. Conduct post-departure guest follow-up to build relationships that encourage repeat bookings and referrals, and manage lodging reservations.
Telluride, CO30+ days ago
Efficiently address and resolve guest service requests and property issues through diligent work order management and follow-up. Conduct post-departure guest follow-up to build relationships that encourage repeat bookings and referrals, and manage lodging reservations.
Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests.
p>The purpose of a Guest Services Supervisor is to assist the Guest Service Manager by overseeing the responsibilities of the Front Office staff ensuring that the guests are being serviced in a professional and competent manner. During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment.
Job Summary: Guest Services Representatives are an integral part of the Recreation Division with the City of Greeley and are responsible for providing quality customer service to patrons of the Greeley Recreation facilities. Manual dexterity enough to complete daily work such as operate computer keyboards, drive and operate motor vehicles, and operate other office equipment, and complete paperwork.
p>Job Summary: Guest Services Representatives are an integral part of the Recreation Division with the City of Greeley and are responsible for providing quality customer service to patrons of the Greeley Recreation facilities. Manual dexterity enough to complete daily work such as operate computer keyboards, drive and operate motor vehicles, and operate other office equipment, and complete paperwork.