1,039 Results for

Guest Services Jobs in Columbia, MD

Jobs

Hyattsville, MD

$59,820–$101,836

29 days ago

Washington, DC

$53,600–$80,300 / year

Building on a century of innovation, our 48,000 associates help deliver comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets in more than 170 countries around the world.

Annual or Hourly Compensation Range.

Today

Falls Church, VA

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Provide basic clerical services as requested by members of one of the governance committees, including drafting / editing / proofing correspondence, packaging, basic typing, filing, and copying / scanning.

Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates.

5 days ago

McLean, Virginia
$20–$20 / hour
Full time
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.
13 days ago

New
Baltimore, MD
$18–$21 / hour
You will manage phones, greet visitors, handle administrative functions, support firm ownership with technology and day-to-day needs, coordinate with insurance companies and vendors, and assist with light client relations and marketing tasks.
Serve as the first line of basic technology support for firm ownership: troubleshoot common issues with email, printers, Microsoft Office applications, and video conferencing platforms (Zoom, Teams) before escalating to an IT vendor.
6 days ago

Baltimore, MD
Full time
You will be the initial point of contact, focusing on general front desk duties within a property management setting, such as handling phones, emails, scheduling appointments, assisting with administrative tasks, provde support to the property management team, handling resident applications, managing maintenance tickets, maintaining security and assist with various community projects. This role is non-exempt and has an anticipated annual pay rate of $15 an hour for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations.
30+ days ago

Hanover, MD
$16–$18 / hour
p>At Home2 Suites by Hilton Arundel Mills BWI Airport, we’re looking for a Guest Services Agent who enjoys helping people, thrives in a fast-paced environment, and understands that the front desk is more than a transaction—it’s often the first and last impression of a guest’s stay.
If you’re someone who notices details, enjoys solving problems, stays calm under pressure, and can shift seamlessly from welcoming a family on vacation to assisting a tired business traveler, we’d love to meet you.
30+ days ago

Hanover, MD
$21–$24 / hour
p>At Home2 Suites by Hilton Arundel Mills BWI Airport, we believe hospitality is more than check-ins and check-outs—it’s about making people feel genuinely welcome, cared for, and valued.
As our Guest Services Manager, you’ll be the heartbeat of the front office operation, ensuring guests receive exceptional service while coaching and developing a high-performing team.
30+ days ago

DC
Those activities include child development and youth centers, the Langley Club, a golf course, bowling center, auto hobby shop, community center, marina, an outdoor recreation program, indoor and outdoor pools, and various administrative support offices - just to name a few.
If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12989395.
12 days ago

Washington, DC
Viceroy's portfolio of hotels and resorts can be found in a diverse array of breathtaking and inspiring locations including Los Cabos, Santa Monica, Chicago, Riviera Maya, Kopaonik, Snowmass, Washington D.C., St. Lucia, and Portugal's Algarve, with a forthcoming resort in Sun Valley, Idaho slated to open in summer 2026. The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
24 days ago

Baltimore, MD
Full time
li>Regularly calculates and posts charges, receipts, cash payments, and other forms of credit using accurate, proper cash handling methods and established procedures to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
Courteously answer inquiries and accept reservations, both in person and by telephone, by accurately communicating hotel rates and information and using suggestive selling techniques to sell room nights, increasing occupancy and revenue.
30+ days ago

New
Washington, DC
p>Qualifying Experience:
Experience utilizing automated systems and computer software (i.e., hotel property management system or equivalent); providing verbal and written communication tactfully when attending to the needs of guests and enforcing various policies, requirements and rules of the facility; performing front desk duties (i.e., reservation requests; assigning rooms; customer checkout procedures; running cashier reports, etc.).
If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12995013.
4 days ago

Washington, DC
$28–$30 / hour
p>https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf.
Both full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program.
30+ days ago

DC
$17.85–$19.29 / hour
p>If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12989725.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant.
12 days ago

Baltimore, MD
$17.31–$20.45 / hour
The Aquarium protects, enhances and restores natural resources through education and engagement, habitat restoration, animal rescue and sustainable business practices, with its conservation work guided by three overarching goals-to combat climate change, save wildlife and habitats, and stop plastic pollution. Support guest service needs by working posts in any / all of the following areas: Waterfront Park, Harbor Wetland, Membership/Will Call/4D Cashier, 4D Theater, Information Desk, VR and other posts as assigned.
15 days ago

Baltimore, MD
Proud to be the only healthcare company in Baltimore to be named a "Top Workplace" for 14 years in a row and recognized in US Newsweek as "Best Nursing Homes", FutureCare stands out as a leader in managing health care across a continuum of care. At FutureCare our Guest Services Associates play a key role in representing the organization with a high level of professionalism and care.
27 days ago

Baltimore, MD
$17–$19.75 / hour
The Aquarium protects, enhances and restores natural resources through education and engagement, habitat restoration, animal rescue and sustainable business practices, with its conservation work guided by three overarching goals-to combat climate change, save wildlife and habitats, and stop plastic pollution.
Support guest service needs by working posts in any / all of the following areas: Waterfront Park, Harbor Wetland, Membership/Will Call/4D Cashier, 4D Theater, Information Desk, VR and other posts as assigned.
15 days ago

Baltimore, Maryland
$15–$20.14 / hour
p style="margin:0px">Proud to be the only healthcare company in Baltimore to be named a “Top Workplace” for 14 years in a row and recognized in US Newsweek as “Best Nursing Homes”, FutureCare stands out as a leader in managing health care across a continuum of care. Overview:
At FutureCare our Guest Services Associates play a key role in representing the organization with a high level of professionalism and care.
28 days ago

Washington DC, Columbia
TAIT’s 20 global offices have developed iconic productions and experiences in over 30 countries, all seven continents, and even outer space for renowned performers, theme parks, exhibits, and venues across the globe, including partnerships with Taylor Swift, Cirque Du Soleil, Royal Opera House, Nike, NASA, Bloomberg, Google, Beyoncé, and The Olympics.
TAIT is looking for experienced Freelance Event Guest Services Coordinators (U.S.-based) to support a major project taking place on-site in Washington, DC from mid August to late October 2026, with remote work beginning June 2026.
27 days ago

Calverton, Maryland
The ideal candidate will be friendly, have strong communication skills, and have a knack for exceptional customer service.
We are currently looking for a:. Splish Splash Guest Services
Roles & Responsibilities:.
30+ days ago

Baltimore, MD
$18.27–$24.87 / hour
Responsibilities include taking the initiative to support the needs of guests from the moment of arrival through departure, ensuring all requests are addressed with enthusiasm and always following Aquarium policies and procedures while keeping in mind the Aquarium values of Connection, Curiosity, Optimism, Service and Wellbeing. This position is expected to maintain daily communication with the team of Guest Service Representatives/Specialists to create informed Aquarium representatives, monitor service levels and coach them for a successful future at NA.
30+ days ago

MD
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Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
Watch A Day in the Life video for Guest Services Representative https://vimeo.com/1071879676/bfee2e9e44?share=copy.
20 days ago

Rockville, MD
Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests.
30+ days ago

Baltimore, MD
p>We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices. Reporting to the Assistant Director of Patient and Visitor Services, you'll lead and empower a team of Guest Services staff, ensuring seamless departmental operations and fostering a culture of Service Excellence.
30+ days ago

Alexandria, VA
This chic 134 room hotel is home to a signature ground floor restaurant serving hearth inspired Mid-Atlantic cuisine, a cozy craft cocktail bar hidden in the heart of the hotel, and an open-air seasonal rooftop bar with unparalleled views of the Potomac. The Ambassador knows the ins and outs of both the hotel and the surrounding community, and with a gracious demeanor and warm presence makes every guest entering the lobby feel at ease, knowing that they have selected the right place.
30+ days ago

Washington, DC
$19–$23 / hour
Maintain a highly visible appearance in lounge area during entire shift and periodically circulating through the area to assist servers, to respond to any guest requests and to assess the efficiency of the operation for management. YOTEL offers guests a hotel experience that challenges the status quo, with a promise to deliver a different kind of stay through awesome people, smart design and the creative use of technology.
30+ days ago

New
Alexandria, VA
As a Director of Rooms & Guest Services, you're not just providing strategic leadership and direction for the hotel's rooms division operations - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Shape service excellence strategy: Monitor guest service trends, assess overall satisfaction, and direct improvements to enhance the guest experience and drive long-term service quality.
4 days ago

Hanover, MD
Why We Need Your Talents: The Guest Services Supervisor is responsible for directing shift operations and ensuring the consistent delivery of high-quality service across the slot floor and Live! This role plays a critical part in supervising frontline team members, coordinating service responses, and maintaining compliance with departmental procedures and gaming regulations.
30+ days ago

Baltimore, MD
$45,000–$50,000 / year
p>We are seeking a dynamic and experienced Guest Services Manager to join our team and oversee the front desk and guest services operations of our hotel.
Minimum of 2 years of experience as a guest services manager or in a leadership role in the hospitality industry.
30+ days ago

Tysons, Virginia
This job description portrays in general terms the type and level(s) of work performed and is not intended to be all-inclusive or to represent specific duties of any one incumbent. While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear.
30+ days ago

National Harbor, MD
$52,275–$61,500 / year
The Assistant Guest Services Manager will assist the Guest Services Manager in attracting, coaching, training, and retaining talent by engaging and showing a genuine passion to develop others. Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands.
30+ days ago

VA
p>This job description portrays in general terms the type and level(s) of work performed and is not intended to be all-inclusive or to represent specific duties of any one incumbent. While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear.
30+ days ago

Baltimore, MD
$15–$15 / hour
p>Working Conditions:
Must be able to stand and remain active for an eight-hour shift;
Must be able to walk large areas of the Zoo as needed;
Must be able to work in an outdoor weather environment in all seasons and weather, including heat/humidity, cold temperatures, and/or wet conditions;
Ability to work a flexible schedule to include weekends, holidays, and special events; and,
Must be able to exert up to 35 pounds of force to lift, push, pull, carry, or otherwise move objects.
Communication (Internal and External):
Respond appropriately to guests’ questions, comments, or concerns;
Communicate with fellow Guest Services Agents by radio contact as needed following Zoo radio etiquette and protocol at all times; and,
Contact an appropriate staff member necessary to resolve guest issues.
27 days ago

New
Gaithersburg, MD
The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.
1 day ago

Annapolis, MD
$15–$16.13 / hour
li>
More Perks, Just Because: 35% Discount on Cracker Barrel Food and Retail items | Exclusive Biscuit Perks like discounts on home, travel, cell phones, and more! As a Guest Service and Sales team member, you're the friendly face guests see when they arrive, the helping hand they count on while they shop, and the "see y'all next time" that sends them off.
30+ days ago

New
Baltimore, MD
b>Experience/Training:
Minimum of six months relatedexperience and/or training;
Proficient in cash handlingprocedures;
Familiarity with a Point ofSale (POS) system environment; and, Working Conditions:
Must be able to stand andremain active for an eight hour shift;
Must be able to sit uprightfor long periods of time;
Mustbe able to walk large areas of the Zoo as needed;
Must be able to work in anoutdoor weather environment in all seasons and weather, includingheat/humidity, cold temperatures, and/or wet conditions;
Ability to work a flexibleschedule to include weekends, holidays, and special events; and,
Must be able to exert up to35 pounds of force to lift, push, pull, carry, or otherwise move objects. Communication (Internaland External):
Responsible for keeping theDirector, Managers, and Supervisors fully updated on any issues that may occurduring daily operations;
Respond appropriately toguests' questions, comments, or concerns;
Communicate with fellow GuestServices Agents by radio contact as needed following Zoo radio etiquette andprotocol at all times; and,
Contact an appropriate staffmember necessary to resolve guest issues.
1 day ago

Hyattsville, MD
p>https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.
19 days ago

Owings Mills, MD
$16–$17 / hour
p dir="ltr" style="line-height:1.3800000000000001;margin-left:18pt;margin-right:18.7pt;margin-top:0pt;margin-bottom:0pt">Consistently models the behavior of a ‘Baywood Ambassador’ who:
Maintains a professional image, including appearance, verbiage, and body language, at all times.
Completes brand specific log and follows brand and Baywood protocol for guest complaints, including escalation to management if needed, and completed follow up.
30+ days ago

New
Alexandria, VA
$19–$21 / hour
p>The Role As a Guest Service Representative, you assist guests with check ins, check outs, reservations, and daily service needs.
Ready to Join the Team If you are ready to assist guests and help create memorable stays, we would love to meet you.
2 days ago

VA
p>Benefits: Our goal is to promote a work environment in which individuals have access to the resources they need to be their best both professionally and personally, which includes resources that encourage individuals to focus on their health and well-being.
General Description:
The Guest Services Specialist will provide professional and responsive guest services for our conference facilities department.
18 days ago

Baltimore, Maryland
p>Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. Additional perks include access to our Employee Assistance Program and Fund.
30+ days ago

Baltimore, MD
$16.50 / hour
Part time
Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. Additional perks include access to our Employee Assistance Program and Fund.
30+ days ago

Clarksville, Maryland
div class="job-description-container">
Replies within 24 hours
Benefits:
Childcare Discount.
· High School Diploma or Equivalent
· 18 years old or older please
· Strong organization and attention to detail
· Team player with the ability to work independently with minimal supervision.
Compensation: $16.00 - $18.00 per hour
.

30+ days ago

Arlington, VA
p>Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.
30+ days ago

Washington, DC
One of the closest hotels near Capitol Hill, the National Mall, Union Station, the Supreme Court, and the Library of Congress, Capitol Hill Hotel boasts a superior location matched by distinct style and impeccable service. Offering some of the largest guest suites in Washington D.C., Capitol Hill Hotel makes any trip—whether leisure or business, a quick getaway or an extended stay—feel like home.
27 days ago

Annapolis, Maryland
li style="font-size:9pt;font-family:'verdana' , sans-serif;color:#000000;font-weight:400">Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.
Work schedule varies and may include working on holidays, weekends and alternate shifts.
19 days ago

Washington DC
li style="font-size:9pt;font-family:'verdana' , sans-serif;color:#000000;font-weight:400">Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.
Work schedule varies and may include working on holidays, weekends and alternate shifts.
19 days ago

New
Washington, District of Columbia
li style="font-size:9pt;font-family:'verdana' , sans-serif;color:#000000;font-weight:400">Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.
Work schedule varies and may include working on holidays, weekends and alternate shifts.
6 days ago

New
Washington, DC
$40,000–$40,000 / year
The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.
3 days ago

New
McLean, VA
What sets JLL apart is our culture of collaboration, locally and across the globe, and you'll work seamlessly with facility management teams, service partners, and vendors to ensure flawless execution of services that positively impact the care and comfort of everyone in the building.
What your day-to-day will look like:
Serve as the primary point of contact for employee and guest inquiries related to workplace services including mailroom, janitorial, parking, badging, conference rooms, luggage storage, and lost and found.
5 days ago

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Guest Services Jobs in Columbia, MD

Dietitian Nutrition Services - Part time MedStar Health

Brand Standards, Guest Experience & Food Safety Advisor Ecolab Inc.

Administrator, Administrative Services HITT Contracting

Corporate Concierge - $20/hr - McLean, VA Beacon Hill Staffing Group, LLC

Legal Receptionist & Administrative Assistant WGK Personal Injury Lawyers

Front Desk Associate - Part-Time Company Confidential

Guest Services Agent ARUNDEL MILLS OFFICE LLC

Guest Services Manager ARUNDEL MILLS OFFICE LLC

Guest Services Representative United States Air Force

Guest Services Agent Viceroy Hotel Group

Guest Services Agent (AM & PM Shifts) Study Hotels

SENIOR GUEST SERVICES REPRESENTATIVE United States Air Force

GUEST SERVICES AGENT (FULL TIME) Compass Group North America

GUEST SERVICES REPRESENTATIVES United States Air Force

Guest Services Specialist- Part Time National Aquarium In Baltimore Inc

Guest Services Associate FutureCare Health and Management Corp

Guest Services Specialists Association of Zoos and Aquariums

Guest Services Associate FutureCare

Freelance Event Guest Services Coordinator (U.S. Based) - Washington D.C. Project Tait

Splish Splash Guest Services DNU

Guest Services Shift Lead Association of Zoos and Aquariums

Guest Services Rep Part Time-104020 Extended Stay America Inc

Guest Services Rep Full Time-104010 Extended Stay America Inc

GUEST SERVICES SUPERVISOR Johns Hopkins Hospital

Guest Services Ambassador PT Aparium Hotel Group

Seasonal Guest Services Pool Attendant YOTEL Limited

Director of Rooms and Guest Services - Embassy Suites Alexandria Old Town Hilton Worldwide Holdings Inc

Slots/ Guest Services Supervisor Maryland Live! Casino & Hotel Maryland

Guest Service Manager BELLE GROVE ENTERPRISE LLC

Guest Services Attendant Legends Global

Assistant Guest Services Manager - Club Wyndham National Harbor Travel + Leisure Co

Guest Services Attendant Legends Hospitality, LLC

Guest Services Agent (Part-Time) Maryland Zoo

Guest Service Agent MCC HOSPITALITY LLC

Guest Services and Sales Cracker Barrel Old Country Store Inc

Guest Services Agent - Sales Associate (Part-Time) Maryland Zoo

Guest Services Cashier - Northwest Stadium Compass Group North America

Guest Services Agent - PM & Overnight HOWARD HOSPITALITY LLC

Guest Service Representative Dimension Hospitality, LLC

Guest Services Specialist Holland & Knight LLP

Guest Services Agent Property Management

Guest Services Agent Peachtree Hospitality Management LLC

Spa Sales and Guest Service Associate Clarksville

Guest Service Supervisor Highgate Hotels LP

Guest Service Agent Capitol Hill Hotel - Washington Dc

Guest Service Agent Annapolis Waterfront Hotel, Autograph Collection

Guest Service Agent Kimpton Banneker Hotel by IHG

Guest Service Agent Hilton Garden Inn Washington DC Downtown

Guest Service Representative NOMA HOSPITALITY LLC HOMEWOOD

Guest Service Agent Jones Lang LaSalle Inc

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