315 Results for

Guest Services Jobs in Dundalk, MD

Jobs

Washington, DC13 days ago

$59,820–$101,836

The Clinical Dietitian is responsible for collecting pertinent information development of appropriate care plans monitoring the status of patients counseling patient and family on special nutritional requirements consulting with other health personnel (physician nurse pharmacist case manger therapist etc.) as appropriate. Provides patient with ongoing nutrition assessment and outcome-oriented nutrition counseling necessary to assist patient in achieving and sustaining an effective nutritional status.

New!

Washington, DC4 days ago

$20–$20 Per Hour
Temporary
Contractor
Full-time

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.

Washington, DC13 days ago

$23–$23 Per Hour

Monitor and help maintain the front desk area, conference rooms, and shared spaces to ensure a professional appearance at all times. Determine the purpose of visits, notify appropriate staff of arrivals, and ensure visitors are directed or escorted as needed.

Washington, DC9 days ago

The Vacation Sales & Marketing Representative position pays a base wage of $17.95/hour, plus production pay, and includes 10 weeks of guaranteed paid training with an additional $50 per day. For 2024 Annual earnings for MVO MVC City at The Mayflower Washington D.C. (base wages + production pay) is reasonably expected to be $38,641 - $80,651.

New!

Washington, DC1 day ago

The Vacation Sales Phone Representative position pays a base wage of $17.95/hour, plus production pay, and includes 10 weeks of guaranteed paid training with an additional $50 per day. As a Vacation Sales Phone Representative, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Baltimore, MD30+ days ago

Whether it’s developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness. Technicians will collaborate with store teams and managers to troubleshoot animatronic and other store operations issues and conduct timely repairs to minimize damage discard rates.

New!

Baltimore, MD6 days ago

Handle and repair test equipment, complex centrifugal chillers, direct expansion and chilled water-based cooling systems, large air handlers, electronic and pneumatic direct digital control systems, and air distribution systems. Perform repairs and maintenance of reach in, walk in, stand alone ice machines, central plan chillers, pumps, free standing A/C units, refrigerators, roof top cooling units, and guest rooms A/C units.

New!

MANCHESTER, MDToday

$139,145–$180,070

What You Bring: Strong relationship skills are a must to effectively work internally as well as externally to the organization; A strategic-thinking leader who can work in partnership with client vision & expectations while delivering on high quality dining service programs that will achieve high customer and guest satisfaction. Role Overview: Creating solutions for everything from dining and nutrition to facilities maintenance and rehabilitative services, Sodexo partners with government agencies and military organizations to improve people’s quality of life and make a positive impact.

New!

Washington, DC4 days ago

$22–$28 Per Hour
Full-time
Employee

Serve as the front desk point of contact, professionally welcoming clients and visitorsPrepare clients and families for the clinical intake and assessment processInitiate and complete essential demographic, insurance, and referral data collection via telephone or in-person interactionsSchedule appointments and determine if clients meet criteria for routine, urgent, or emergent careVerify insurance authorizations and ensure all required authorizations and re-authorizations are secured prior to service delivery and maintained throughout treatmentCollect copays and ensure proper tracking of all front-desk activities that lead to billable transactionsCoordinate communication between clients, clinicians, and external providers to ensure timely coordination of careWork closely with Psychiatrists and behavioral health providers to finalize visit documentation, secure required signatures, and establish future appointmentsMaintain all client health information in strict adherence to HIPAA privacy and security regulationsManage encounter data and provide accurate, periodic reports on key metrics including kept appointments, cancellations, demographics, and authorization statusPrepare continuity of care reports and actively participate in organizational quality improvement activitiesProvide clients with appropriate alternative resources and external information when necessaryProvide dedicated administrative and logistical support to assigned clinical programs. Bachelor's Degree or degree in a health-related fieldAt least 2 years of experience in a medical office setting, with preference for experience in Substance Abuse and/or Behavioral HealthAdvanced competence in Microsoft Office Suite and knowledge of electronic health record (EHR) systemsExceptional organizational skills and meticulous attention to detailProven ability to manage multiple priorities and complex tasks simultaneouslyStrong knowledge of insurance benefits and claims processesSuperior oral and written communication skills suitable for professional correspondence and client interactionsStrong customer service skills and ability to serve as a dedicated advocate for clients.

New!

Baltimore, MD6 days ago

Full-time
Employee

You will be the initial point of contact, focusing on general front desk duties within a property management setting, such as handling phones, emails, scheduling appointments, assisting with administrative tasks, provde support to the property management team, handling resident applications, managing maintenance tickets, maintaining security and assist with various community projects. This role is non-exempt and has an anticipated annual pay rate of $15 an hour for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations.

Hanover, MD7 days ago

$16–$18 Per Hour

At Home2 Suites by Hilton Arundel Mills BWI Airport, we’re looking for a Guest Services Agent who enjoys helping people, thrives in a fast-paced environment, and understands that the front desk is more than a transaction—it’s often the first and last impression of a guest’s stay. If you’re someone who notices details, enjoys solving problems, stays calm under pressure, and can shift seamlessly from welcoming a family on vacation to assisting a tired business traveler, we’d love to meet you.

Hanover, MD7 days ago

$21–$24 Per Hour

At Home2 Suites by Hilton Arundel Mills BWI Airport, we believe hospitality is more than check-ins and check-outs—it’s about making people feel genuinely welcome, cared for, and valued. As our Guest Services Manager, you’ll be the heartbeat of the front office operation, ensuring guests receive exceptional service while coaching and developing a high-performing team.

Baltimore, MD30+ days ago

Work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting or training rooms, and residences. Actively listens to customer requests and responds professionally and appropriately; ensures prompt resolution of pricing conflicts, stay inconveniences, etc.

New!

Owings Mills, MD1 day ago

30% of duties include completing registration, verifying guest details, assigning rooms, coding electronic keys, promoting loyalty programs, and guiding guests to their rooms with welcome packets. Qualifications include a high school diploma (college preferred), 1-2 years of guest service experience, and strong communication skills.

Washingotn, DC26 days ago

Our Guest Service Managers have the responsibility to consistently maintain and foster our Luxury Guest Service oriented reputation and keep strong existing client relationships. Ensure the valet ramp is always properly represented by an Evolution team member and never left unattended without a Supervisor or Manager.

Hanover, Maryland14 days ago

The Guest Services Supervisor is responsible for directing shift operations and ensuring the consistent delivery of high‑quality service across the slot floor and Live! This role plays a critical part in supervising frontline team members, coordinating service responses, and maintaining compliance with departmental procedures and gaming regulations.

Baltimore, Maryland30+ days ago

$25–$28 Per Hour

The Guest Services Director ensures that patients/residents and their families receive the highest quality of service in a caring and compassionate atmosphere which recognizes the individuals' needs and rights.*Train and coach nursing center staff so they maintain the highest level of customer service. *Provide a meaningful Guest Services program for all patients/residents that includes creative, intellectual, physical, service, social, and spiritual individual and group opportunities each week based on the customer's needs, interests, abilities, preferences, treatment plans and goals.

Baltimore, MD11 days ago

Full-time

Regularly calculates and posts charges, receipts, cash payments, and other forms of credit using accurate, proper cash handling methods and established procedures to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. Courteously answer inquiries and accept reservations, both in person and by telephone, by accurately communicating hotel rates and information and using suggestive selling techniques to sell room nights, increasing occupancy and revenue.

Royal Sonesta Harbor Court- Baltimore, MD30+ days ago

Perform other duties as assigned which may include but is not limited to accepting dry cleaning from guest and secure for pick up by Dry Cleaning Company; delivering clean laundry or guest mail/messages, or sundry items to guest rooms, and responding to other special requests. Collect and provide comprehensive information and coordinate VIP and/or Priority Club guest requests regarding hotel services, sporting events, places of interest, restaurants, theater, airline, transportation tickets, limousine rentals, sightseeing tours and any other information of interest.

Baltimore, MD28 days ago

$15–$15 Per Hour

Conduct cleaning in assigned areas to include vacuuming, emptying trash and cleaning bathrooms; Maintain sanitary conditions of the non-public and public restrooms within the zoo grounds; Provide guests with information on all aspects of the Zoo experience such as exhibits, on-ground activities (including times and locations), routes through the Zoo, shuttle, and membership information; Provide guest control, including challenging situations; Use a campus wide radio system to communicate information; Ensure guest safety at all times; · Perform other duties as assigned; and, Adhere to all policies and procedures of the Zoo. Responsible for keeping Director, Managers, and Supervisors fully updated on any issues that may occur during daily operations; Respond appropriately to guests’ questions, comments, or concerns; Communicate with fellow Visitor Services Agents by radio contact as needed following Zoo radio etiquette and protocol at all times; and, Contact an appropriate staff member necessary to resolve guest issues.

Baltimore, MD30+ days ago

$16–$16 Per Year

Operates Private Branch Exchange (PBX switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests, all while maintaining guest and staff privacy and security. Handles departmental cash drawer, accounting of monies, credit card receipts, guest accounts, and other forms of credit and cash handling guidelines.

New!

Baltimore, MD1 day ago

The Guest Service Agent is responsible for processing check-ins and check-outs, securing payments, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional, and timely manner to ensure guest satisfaction. Provides high-quality guest service and support.

Owings Mills, MD30+ days ago

$16–$17 Per Hour

Baltimore, MD30+ days ago

$15.75–$15.75 Per Hour

Experience/Training: Minimum of six months related experience and/or training; Proficient in cash handling procedures; Familiarity with a Point of Sale (POS) system environment; and, Working Conditions: Must be able to stand and remain active for an eight hour shift; Must be able to sit upright for long periods of time; Must be able to walk large areas of the Zoo as needed; Must be able to work in an outdoor weather environment in all seasons and weather, including heat/humidity, cold temperatures, and/or wet conditions; Ability to work a flexible schedule to include weekends, holidays, and special events; and, Must be able to exert up to 35 pounds of force to lift, push, pull, carry, or otherwise move objects. Communication (Internal and External): Responsible for keeping the Director, Managers, and Supervisors fully updated on any issues that may occur during daily operations; Respond appropriately to guests’ questions, comments, or concerns; Communicate with fellow Guest Services Agents by radio contact as needed following Zoo radio etiquette and protocol at all times; and, Contact an appropriate staff member necessary to resolve guest issues.

Annapolis, MD12 days ago

Newly updated guestrooms, many with magnificent views, provide a tranquil setting for rest and relaxation; with every amenity considered and every comfort close. On a priceless overlook, set to capture the harbor view, our captivating hotel takes full advantage of the beauty of the bay, while placing the attractions of our historic city within footsteps.

Baltimore, MD30+ days ago

$45,000–$50,000 Per Year

We are seeking a dynamic and experienced Guest Services Manager to join our team and oversee the front desk and guest services operations of our hotel. Minimum of 2 years of experience as a guest services manager or in a leadership role in the hospitality industry.

New!

Baltimore, MD1 day ago

The Member Services Sales Coordinator promotes memberships and programs, building relationships with prospective and current members to grow revenue. Requires prior sales experience, strong communication skills, and ability to work in a dynamic environment.

Sonesta ES Suites Annapolis, MD30+ days ago

Job Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.

New!

Annapolis, MD1 day ago

As a Guest Service and Sales team member, you'll greet guests, assist with products, and ensure smooth operations, whether seating diners or managing retail shelves. Join a team dedicated to creating memorable guest experiences through friendly service and teamwork.

Annapolis, Maryland30+ days ago

Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.

Washington, District of Columbia30+ days ago

New!

Washington, DC5 days ago

Washington, DC17 days ago

Owings Mills, MD27 days ago

$40,000–$40,000 Per Year

Ensures guests receive exceptional service through management of guest service operations, including front desk, concierge, transportation, valet, bell service, and breakfast service, Reviews passenger logs, driver safety checklists & preventative maintenance logbook to ensure that shuttle van is operated within established guidelines.

Washington, DC30+ days ago

$20–$20 Per Hour

Hanover, MD20 days ago

If you are interested in kickstarting your career in the hotel industry and have the following skills, we would love to speak with you: A keen eye for detail, time management and great customer service skills. We provide competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement.

Washington, District of Columbia21 days ago

About Us : Positioned at the confluence of several of Washington DC’s most dynamic neighborhoods, The Morrow is the preeminent lifestyle hotel in Northeast DC for business, group and leisure travelers. Driven by a sense of warmth, community and intuitive ease, we connect our guests with a renewed perspective, encouraging them to radiate their own optimism.

Washington, District of Columbia30+ days ago

Perfectly situated between world class landmarks like the National Mall and the White House this hotel is the perfect place to explore what the nation’s capital has to offer. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.

New!

Upper Marlboro, MD1 day ago

Qualifications include 0-1+ year of customer service, high school diploma or higher, and a passion for hospitality. Ideal candidates are warm, helpful, and dedicated to creating a positive first impression for guests.

College Park, MD30+ days ago

$16–$16 Per Year

New!

Washington, DC1 day ago

Key responsibilities include checking in guests, managing reservations and payments, responding to requests and complaints, securing valuables, performing bookkeeping, and supporting guest satisfaction. Preferred candidates have a high school diploma or equivalent, customer service experience, and knowledge of PMS systems.

New!

Washington, DC1 day ago

Position responsibilities include greeting guests, processing registrations and payments, promoting reward programs, handling guest requests and complaints, providing information on hotel amenities and local attractions, and assisting with reservations and guest orientation in the absence of other staff. Requirements include a high school diploma or equivalent, proficiency in English, basic computer skills, and good communication abilities.

Baltimore, MD30+ days ago

Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Location Sheraton Inner Harbor Hotel, 300 S Charles St, Baltimore, Maryland, United States, 21201VIEW ON MAP (https://www.google.com/maps?q=Sheraton%20Inner%20Harbor%20Hotel%2C%20300%20S%20Charles%20St%2C%20Baltimore%2C%20Maryland%2C%20United%20States%2C%2021201).

Annapolis, MD12 days ago

$22.08–$27.60 Per Hour

Be the leading example of hospitality for our team members and guests,educate team members and guests on products and services to provide convenient meal solutions; and quickly addressing and resolving guest concerns . You will coordinate the onboarding and initial training of newly hired team members, support team member engagement activities, and manage guest flow to ensure an outstanding shopping experience and drive results.

New!

Washington, DC1 day ago

Ideal candidates will have excellent communication and problem-solving skills, be tech-savvy, and fluent in the local language. Responsibilities include answering calls promptly, responding to guest concerns, providing local information, and assisting with emergency procedures.

Gambrills, MD29 days ago

$16–$18 Per Hour

The Guest Experience Specialist supports the service team, ensures accurate appointment scheduling, assists with professional homecare sales and ensures every client receives attentive, high-level customer service. Our Guest Experience team plays a key role in creating a welcoming, seamless experience for every guest from the moment they walk through the door.

Greenbelt, MD11 days ago

As the first point of contact for our community, the Resident Services Receptionist plays an important role in supporting residents, assisting with administrative operations, and helping create a positive living experience for our residents. Franklin Park at Greenbelt Station is one of the area's premier apartment communities, offering a vibrant residential experience with beautifully landscaped grounds, modern amenities, and a strong sense of community.

Washington, DC30+ days ago

Escort guests to their respective areas, such as seating area, private dining room, or bottle service table. As a Guest Relations Manager, you will be responsible for providing a premium level of service and personalized attention to our esteemed guests.

Washington, DC30+ days ago

$18–$40

From the moment guests arrive, the VIP Host ensures a seamless, elevated experience for everyone — especially high-profile and VIP guests. The Park at 14th is seeking a polished, personable, and detail-oriented VIP Host to manage guest arrival and entry operations for our nightlife and special events.

Washington, DC28 days ago

This role is responsible for serving customers and representing Kraken's Bryant Street tand our affiliated events that cater to our unique brands. Our Guest Service Ambassadors embody an All Hands In approach and are ready to assist in various capacities throughout the venue.

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Guest Services Jobs in Dundalk, MD

Dietitian Nutrition Services - Part time MedStar Health

Front Office Assistant - $20/hr - DC Beacon Hill Staffing Group, LLC

Receptionist | Office Coordinator Careers Integrated Resources Inc

Vacation Sales & Marketing Representative - up to $2K Sign On Bonus Potential*- DC Marriott Vacations Worldwide

Vacation Sales Phone Representative - up to $2K Sign On Bonus Potential*- DC Marriott Vacations Worldwide

Temporary Field Service Animatronic Technician (Laurel - Beltsville - Odenton) UNAVAILABLE

HVAC Technician STAMPEDE VENTURES INC

Resident District Manager Sodexo

Client Services Coordinator Company Confidential

Front Desk Associate - Part-Time Company Confidential

Guest Services Agent ARUNDEL MILLS OFFICE LLC

Guest Services Manager ARUNDEL MILLS OFFICE LLC

Guest Services Agent Waring Hotels

Guest Services Agent Turf Valley Resort

Guest Services Manager Evolution Parking & Guest Services

Slots/ Guest Services Supervisor - Maryland Live! Casino and Hotel Maryland

Guest Services Director Franklin Woods Center

Guest Services Agent (AM & PM Shifts) Study Hotels

Guest Services Agent Sonesta

Guest Services Agent - Custodial Maryland Zoo

Guest Service Representative BELLE GROVE ENTERPRISE LLC

Guest Services Agent Peachtree Hospitality Management

Guest Services Agent - PM & Overnight HOWARD HOSPITALITY LLC

Guest Services Agent - Sales Associate (Part-Time) Maryland Zoo

Guest Service Agent Annapolis Waterfront Hotel, Autograph Collection

Guest Service Manager BELLE GROVE ENTERPRISE LLC

Member and Guest Services Sales Coordinator THE ASSOCIATED: Jewish Community Federation of Baltimore

Guest Service Agent Sonesta

Guest Services and Sales Cracker Barrel

Guest Service Agent Hampton Inn & Suites Annapolis

Guest Service Agent Hampton Inn - DC

Guest Service Agent AC Hotel Washington DC Convention Center

Guest Service Agent Hotel Rendale Washington DC

Guest Service Manager HOWARD HOSPITALITY LLC

Marina Guest Service Associate/Dockhand Living Classrooms Foundation

Guest Service Agent Waterford Hotel Group

Guest Service Agent The Morrow Hotel Washington, DC Curio Collection by Hilton

Guest Service Agent Fairfield Inn & Suites by Marriott Washington, DC/Downtown

Guest Service Agent Tharaldson Hospitality

Guest Service Agent UMD LODGING LLC

Guest Service Agent Whiteface Lodge

Guest Service Agent Salamander Hospitality

Guest Service Expert Marriott

Guest Service Manager The Fresh Market, Inc.

Guest Service Agent - The Willard InterContinental Washington IHG

Guest Experience Specialist Robert Andrew Salon & Spa

Full Time Bilingual Resident Services Receptionist Franklin Park

Guest Relations Manager The Park at 14th

VIP Host (Event Entry & Guest Experience) The Park at 14th

Guest Experience Ambassador Pirate Ventures

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