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Customer Service is Every Employee's Job!· Maintain a working knowledge of all emergency policies, procedures and regulations; respond immediately to emergency alarms or calls for help, determine course of action, notify appropriate authorities and assist as needed.· Skills/Abilities:· Strong customer service orientation, exemplifying our Mission Statement that Customer Service is Every Employee's Job.· Ability to facilitate progressive change, getting along with other employees, following directions and continually improving.·

<div><div align="left"><strong>JOB SUMMARY:</strong></div><div> </div><div>Provide quality customer service to customers, patrons and employees. Establish working relationships with customers, vendors and employees in fulfilling assigned post orders. Take an active role in assisting customer with other duties that may not be included in this job description and are approved by the Security Manager. Event Staff must possess and maintain a professional image at all times.</div><div> </div><div><strong>RESPONSIBILITIES/DUTIES:</strong></div><div> </div><div>Essential functions may vary depending on department size, organizational structure and/or geographic location. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job. Other duties, not listed below, may also be assigned.</div><div> </div><div>· The delivery of quality service and positive interaction with our customers is critical to the completion of all the tasks within this job description. The ability to greet all visitors, vendors, and employees; while continuously maintaining the standards of excellence in presentation and professionalism. Customer Service is Every Employee's Job!</div><div>· Maintain a working knowledge of all emergency policies, procedures and regulations; respond immediately to emergency alarms or calls for help, determine course of action, notify appropriate authorities and assist as needed.</div><div>· Post orders may include Ticket Taking, Ushering, Guest Services, Elevator Operator, Special Services or other.</div><div>· Be diligent and vigilant in safety awareness.</div><div>· Know and understand post orders, revisions, and daily event needs. Know your chain of command.</div><div>· These functions are not limited to these listed and may be expanded upon at any time at the request of the customer.</div><div> </div><div><strong>MINIMUM QUALIFICATIONS:</strong></div><div> </div><div>The following are the minimum qualifications which an individual needs in order to successfully perform the duties and responsibilities of this position. Please note that the minimum qualifications may vary based upon the department size and/or geographic location.</div><div><br/><ul><li>High School Diploma/or equivalent (GED) and be 18 years of age or older.</li><li>Must be willing to submit to a background and drug screening where required; any offer of employment is conditioned upon the successful completion of a background investigation.</li></ul></div><div> </div><div><u>Skills/Abilities:</u></div><div> </div><div>· Strong customer service orientation, exemplifying our Mission Statement that Customer Service is Every Employee's Job.</div><div>· Ability to facilitate progressive change, getting along with other employees, following directions and continually improving.</div><div>· Clear and effective oral and written communications skills.</div><div> </div><div><strong>PHYSICAL DEMANDS:</strong></div><div> </div><div>In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job.</div><div> </div><div>Must be able to see, hear, speak and write clearly in order to communicate with employees and/or other customers. Pushing/pulling/carrying lifting may include up to 25 lbs (event evacuation), stair climbing. Ability to sit, twist, turn, bend as required to perform duties within the facility. Must be capable of standing for long periods of time.</div><div> </div><div><em>This description portrays in general terms the type and level(s) of work performed and is not intended to be all-inclusive, nor the specific duties of any one incumbent. Andy Frain Services reserves the right to modify, supplement, delete or augment the duties and responsibilities specified in the position description, in the Company's sole and absolute discretion. Duties other than those expressly specified may be assigned from time to time</em></div></div>

Andy Frain Services

Event Security Staff

Background Investigation

Customer Relations

Customer Support/Service

Emergency Procedures

Emergency Response

Hospitality and Tourism

Lift/Move 25 Pounds

Order Processing

Physical Demands

Presentation/Verbal Skills

Regulations

Security Monitoring

Service Delivery

Vendor/Supplier Relations

Writing Skills

Appcast PX 2

PART_TIME

FEED

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. Additional perks include access to our Employee Assistance Program and Fund.

<p style="text-align:justify">The<strong> Guest Service Agent</strong> is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.</p><p style="text-align:justify"> </p><p>Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.</p><p> </p>

Peachtree Hospitality Management LLC

Guest Service Agent

Billing Records

Check Processing

Time Management

While performing audit duties, the Night Auditor also assists guests with check-ins and check-outs, processes reservations, and responds to guest inquiries, ensuring a high level of service throughout the overnight shift. The Night Auditor is responsible for completing all nightly audit functions while delivering exceptional guest service at the hotel’s front desk.

<p style="text-align:justify">The <strong>Night Auditor</strong> is responsible for completing all nightly audit functions while delivering exceptional guest service at the hotel’s front desk. While performing audit duties, the Night Auditor also assists guests with check-ins and check-outs, processes reservations, and responds to guest inquiries, ensuring a high level of service throughout the overnight shift.</p><ul><li>Proactive thinking, keeping guest security always in mind, and creating a safe, clean, and friendly work environment.</li><li>Responsible for counting cash and maintaining the accuracy of the issued cash drawer at the beginning and end of each scheduled shift.</li><li>Check the front desk log for problems, special requests, etc.</li><li>Greets, registers, and assigns rooms to guests.</li><li>Process guest registrations, including collecting payment.</li><li>Prepare express checkout folios.</li><li>Maintain room status inventory.</li><li>Communicate all pertinent shift information to Front Office Manager, General Manager, and other desk staff.</li><li>Maintain and clean the lobby and bathroom as needed.</li><li>Communicates all information to the following shift to ensure a smooth transition.</li><li>Works closely with all hotel departments to ensure the highest quality of customer service.</li><li>Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions. Explains in-room and hotel features.</li><li>Responsible for completing all required shift paperwork, and night audit reports daily.</li><li>Performs other duties as assigned by management.</li><li>Opens breakfast and runs for up to one hour</li></ul><p>Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.</p>

Guest Services Jobs in Paris, TX

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Guest Services Jobs in Paris, TX

Event Security Staff Andy Frain Services

Guest Service Agent Peachtree Hospitality Management LLC

Night Auditor Peachtree Hospitality Management LLC

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