Job Summary: The Assistant Supervisor, Corporate Central Reservations plays a key role in supporting the supervision, coaching, development, and motivation of staff to ensure the delivery of exceptional customer service across various channels, including voice, email, and chat. The company's 6500 (peak season) employees provide superior guest service to visitors from around the world who visit the company's 20+ hotels and lodges with more than 4,000 guest rooms, 45 retail stores, 55 restaurants, 1,500 campsites, a tourist train, and six cruise ships.