Albuquerque, NM9 days ago
Responsibilities: • Answer and direct incoming calls and emails; greet clients and visitors • Handle incoming physical mail and faxes — stamp, scan, distribute, and file • Maintain regular contact with clients to check on their medical treatment and keep case records current • Submit medical records and bill requests through a third-party retrieval service and follow up until received • Enter and maintain provider and case information in our legal case management system • Support attorneys and staff with document preparation, filing, and administrative tasks as needed Qualifications: • Bilingual in Spanish and English — required • Prior experience in a law firm or medical office strongly preferred • Comfortable with case management software and basic computer skills • Strong phone manner and customer service skills • Detail-oriented, deadline-driven, and able to manage multiple priorities • High school diploma or equivalent required Compensation: $45,000 - $80,000 yearly. • Answer and direct incoming calls and emails; greet clients and visitors • Handle incoming physical mail and faxes — stamp, scan, distribute, and file • Maintain regular contact with clients to check on their medical treatment and keep case records current • Submit medical records and bill requests through a third-party retrieval service and follow up until received • Enter and maintain provider and case information in our legal case management system • Support attorneys and staff with document preparation, filing, and administrative tasks as needed .