Brand Standards, Guest Experience & Food Safety Advisor Ecolab Inc.Brand Standards, Guest Experience & Food Safety AdvisorSanta Rosa, CA$53,600–$80,300 / yearBuilding on a century of innovation, our 48,000 associates help deliver comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets in more than 170 countries around the world. Adhere to HIPAA guidelines (where applicable) while completing operational visits within hotels, restaurants, convenience stores, the education sector, healthcare and senior living facilities by interacting with staff and residents.
NewAssistant Guest Experience Manager The Estate YountvilleAssistant Guest Experience ManagerYountville, CA$62,400–$72,800 / yearHandle guest inquiries, complaints, and requests, escalating issues as needed to ensure resolution Coordinate with housekeeping, maintenance, and other departments to ensure guest needs are met efficiently Assist in managing room inventory and rate strategy to maximize revenue and occupancy Conduct regular audits of front office procedures and systems to ensure accuracy and compliance Assist in implementing and enforcing hotel policies and procedures related to front office operations Provide support to the Guest Experience Manager in administrative tasks, such as report generation and budget management REQUIRED QUALIFICATIONS Bachelor's degree in Hospitality Management or related field preferred Minimum of 2 years of experience in front office operations, with supervisory experience preferred Strong leadership and interpersonal skills Excellent communication and customer service skills Proficiency in hotel management software and Microsoft Office Suite Ability to multitask and prioritize tasks effectively in a fast-paced environment Flexibility to work varying schedules, including nights, weekends, and holidays Knowledge of hotel policies, procedures, and safety regulations Attention to detail and problem-solving abilities PHYSICAL REQUIREMENTS Ability to stand and walk for extended periods of time, including during long shifts Ability to sit for extended periods of time while working at a computer Frequent use of hands and fingers for typing, data entry, and handling office equipment Ability to lift and/or move up to 20 pounds occasionally (files, office supplies) The above is intended to describe the general content of and requirements for the performance of this job. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities – the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary.
NewAssistant Guest Experience Manager Boardwalk IG Management LLCAssistant Guest Experience ManagerYountville, CA$70,000–$75,000 / yearWe invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities – the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. JOB SUMMARY The Guest Experience Assistant Manager – Bell & Ambassadors supports the daily operations of the Ambassadors team at Estate Yountville, ensuring a seamless and elevated guest arrival, departure, and in-stay experience.
NewGuest Experience Coordinator Boardwalk IG Management LLCGuest Experience CoordinatorYountville, CA$20–$23 / hourThe Guest Experience Coordinator supports the daily operations of the Guest Experience department by ensuring guest requests, VIP details, amenities, communications, and follow-up items are organized, accurate, and executed with care. Help ensure guests are aware of Estate Yountville offerings, including Clementine, The Spa at Estate Yountville, Fox Bar, wine tastings, live music, bikes, house car service, wellness offerings, and resort amenities.
Guest Services Agent Calistoga Motor Lodge & SpaGuest Services AgentCALISTOGA, CAThis position serves as the primary point of contact throughout the guest journey, handling reservations, check-in and check-out, guest requests, and providing information about the hotel and local area. Support hotel revenue through effective upselling of rooms, spa services, dining, and hotel experiences.
Guest Services Supervisor Troon Golf LLCGuest Services SupervisorVallejo, CA$17.90–$19.90 / hourPerforms range maintenance such as presenting practice facility with practice balls, bag stands, den caddies and/or ball pyramids, and maintains ball inventory over the course of the day. Maintains accurate records of golfers renting clubs, service the customer who is renting golf clubs, and clean rental clubs upon return.
Guest Services Representative CourtyardGuest Services RepresentativeRichmond, Californiacheck outs, late checkouts, early check-ins, special requests, and day use rooms), and coordinates, requests for maintenance and repair work. Check in/out guests, including assigning guest's rooms and accommodating special requests whenever possible.
Guest Services Rep Part Time-104020 Extended Stay America IncGuest Services Rep Part Time-104020Santa Rosa, CAResponsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests.
Director of Guest Services Auberge Resorts LLCDirector of Guest ServicesCAGuests can indulge in vibrant, seasonal cuisine at Solbar or enjoy Latin-inspired fare and craft cocktails poolside at the lively Picobar-each experience a celebration of the region's flavors and spirit. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service.
Vacation Rental - Guest Service Agent BeachWalk VacationsVacation Rental - Guest Service AgentSanta Rosa, FloridaTo meet the challenges of our growing business, BeachWalk Vacations is seeking a skilled individual that is highly motivated, punctual, reliable, a team player, and has the availability to work in a fast pace environment. BeachWalk Vacations, a 2018/2019/2020/2021 Best In Destin Readers Choice Award Winning company, is seeking a team member to fulfill the duties of the Guest Service Agent.
Guest Service Agent (Ranch Host) Auberge Resorts LLCGuest Service Agent (Ranch Host)Napa, CAThe resort features Halehouse, an Auberge spa offering targeted and intentional treatments that help you reach your full potential, three unique dining venues including Bear, which pays homage to local farmers and makers, and a behind-the-scenes look at wine country with a unique range of thrilling adventures and immersive experiences. Set on over 700 acres of rolling vineyards and farmland in the southern section of Napa Valley's wine-growing region with access to both Napa and Sonoma, the resort includes 135 airy cottage guestrooms and suites, featuring outdoor terraces with fire pits and views of the Mayacamas Mountains.
Guest Service Agent Auberge Resorts LLCGuest Service AgentCA$23–$25 / hourIn addition to front desk responsibilities, the Guest Service Agent operates the resort's communication systems, ensuring that all guest calls, messages, and requests are handled promptly, professionally, and accurately. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service.
Spa Guest Service Concierge/Spa Reception PEREGRINE YOUNTVILLE MANAGEMENT LLCSpa Guest Service Concierge/Spa ReceptionYountville, CA$20.25–$21.33 / hourPart timeHandle all administrative functions of the spa including: using Spa software, maintaining inventory of supplies, answering telephones, making appointments, and answering questions. Monitor and maintain the cleanliness and orderliness of the facilities including ensuring facility/amenities are in proper working order.
Guest Service Associate European Wax CenterGuest Service AssociateNapa, CA$3–$7 / hourPart timeWhether you're building a career in beauty and wellness or looking for a role where your energy and personality are actually valued - this is a place where showing up with a great attitude and a guest-first mindset gets noticed and rewarded. You'll educate guests on our services and products, keep the front desk running smoothly, and help build a center culture that people genuinely love being part of.
Guest Service Attendant Troon Golf LLCGuest Service AttendantNapa, CA$16.90–$19.50 / hourKey Responsibilities: When acting as an "Outside Service" staff member responsible for welcoming guests and players, assist guests at bag drop and stage clubs on golf cars, welcome guests on completion of round, clean club and store clubs when requested. Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail.
Guest Service Agent - Casa Mani Resort Napa Valley, Curio Collection by Hilton Hilton Worldwide Holdings IncGuest Service Agent - Casa Mani Resort Napa Valley, Curio Collection by HiltonNapa, CACasa Mani Resort Napa Valley, Curio Collection by Hilton, is seeking a friendly, organized, and proactive Guest Service Agent with strong administrative skills and a passion for delivering exceptional guest experiences to join the team. Here''s what you''ll do during a typical day: Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance.
Guest Service Representative Nothing Bundt Cakes #37Guest Service RepresentativeCorte Madera, CAEmployees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch.
Seasonal Guest Specialist CHANDON CaliforniaSeasonal Guest SpecialistYountville, CA$22–$26Experiences: Host tastings (Employees should demonstrate proficiency in hosting Tastings and By-the-glass and by the bottle experience and be prepared to facilitate others experiences when required) with proficient wine and storytelling knowledge. We have a number of exciting, new opportunities now available for extraordinary, high end, hospitality and wine retail professionals working in our beautiful newly remodeled Chandon Home visitor center in Yountville, CA .
Park Services Sr. Supervisor $21.50/HR Six Flags Entertainment CorpPark Services Sr. Supervisor $21.50/HRVallejo, CAComplying with and enforcing all aspects of the Park Services training program, including the daily application and supervision of all training procedures, policies, and documentation. Be able to communicate effectively in the English language, including the ability to read, speak, and understand the English language.
SFDK Park Services Sr. Supervisor - $21.50/HR Six Flags Entertainment CorporationSFDK Park Services Sr. Supervisor - $21.50/HRVallejo, CaliforniaPart timeComplying with and enforcing all aspects of the Park Services training program, including the daily application and supervision of all training procedures, policies, and documentation. · Be able to communicate effectively in the English language, including the ability to read, speak, and understand the English language.
NewSenior Event Services Manger Accor SASenior Event Services MangerCA$85,000–$92,000 / yearThis role serves as the primary liaison between clients and hotel operations, ensuring exceptional guest experiences while maximizing revenue opportunities and maintaining operational excellence. Monitor event profitability by managing contracted revenue, reviewing estimates and actual spend, identifying upsell opportunities, and maximizing revenue while delivering exceptional experiences.
Director, Event Sales & Services Accor SADirector, Event Sales & ServicesCA$120,000–$130,000 / yearWhat you will be doing: Reporting to the Director, Sales & Marketing, responsibilities and essential job functions include but are not limited to the following: Lead, mentor, and manage the Event Sales and Services teams, including recruitment, onboarding, performance management, and professional development. In this pivotal role, youll guide our talented Event Services team shaping every detail of our conferences and events to ensure they exceed expectations and reflect the essence of wine countrys most iconic destination.
Assistant Services Manager Ulta Beauty IncAssistant Services ManagerPinole, CAThe ASM supports the Experience Manager (EM) in leading a team of stylists and estheticians, and is accountable for all aspects of the services business, including services and merchandise sales, events around hair and skin, guest satisfaction, and operational excellence while also working behind the chair providing services to guests in the salon. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label.
Assistant Services Manager Ulta Beauty, Inc.Assistant Services ManagerPinole, CaliforniaFull timeThe ASM supports the Experience Manager (EM) in leading a team of stylists and estheticians, and is accountable for all aspects of the services business, including services and merchandise sales, events around hair and skin, guest satisfaction, and operational excellence while also working behind the chair providing services to guests in the salon. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label.
Member Services Representative Weekend Planet Fitness - ReddingMember Services Representative WeekendNapa, CAThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees.
Member Services Representative CrunchMember Services RepresentativeSan Rafael, CaliforniaOur gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of Crunch’s signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more. Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments.
Member Services Supervisor CrunchMember Services SupervisorSanta Rosa, CaliforniaOur gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of Crunch’s signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more. Lead and train staff on all club level sales activities including telephone inquiries, guest registrations, Digital Tool Kit club tours and membership enrollments.
Member Services Representative Planet Fitness - ReddingMember Services RepresentativeNapa, CAThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees.
Outside Services Attendant Troon Golf LLCOutside Services AttendantNovato, CA$17.50–$18.50 / hourAbout Outside Services The Marin Country Club ("MCC") Outside Services ("OS") Team plays a vital role in delivering a high-quality experience for our members throughout their visit to the club. We are looking for: · Service and members first attitude · Self-motivated, always looking for leadership qualities · Team player · Some basic knowledge of golf (we can teach you if you're not familiar) · Able to work independently.
Environmental Services (EVS)/Housekeeping Supervisor Life Care Companies LLCEnvironmental Services (EVS)/Housekeeping SupervisorSanta Rosa, CA$29.48–$33.54 / hourTo that end, we include the following hospitality promises as a guide for our interpersonal interactions with residents, co-workers, and guests: We greet residents, employees and guests warmly, by name and with a smile. The Environmental Services Supervisor is also responsible for training and supervising all housekeepers and laundry aids, ordering supplies, chemicals and equipment, assisting with budget preparation, and operating within budgetary guidelines.
Director of Events & Group Services Rosewood Hotels and Resorts LLCDirector of Events & Group ServicesCA$120,000–$130,000 / yearAs part of the Sales & Marketing division, the Director of Events and Group Services leads all aspects of event planning and execution, overseeing a high-performing team responsible for delivering exceptional guest experiences while maximizing revenue and operational excellence. As Director of Events and Group Services, you will lead and inspire a dynamic team responsible for planning and executing all group programs, including rooms and food & beverage events.
MULTI-UNIT-DIRECTOR of DINING SERVICES ( PROVIDENCE HEALDSBURG AND PETALUMA HOSPITAL) PETALUMA CA Compass Group North AmericaMULTI-UNIT-DIRECTOR of DINING SERVICES ( PROVIDENCE HEALDSBURG AND PETALUMA HOSPITAL) PETALUMA CAPetaluma, CA$100,000–$115,000 / yearWith more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country.
DIRECTOR of DINING SERVICES (PROVIDENCE HEALDSBURG) HEALDSBURG CA Compass Group North AmericaDIRECTOR of DINING SERVICES (PROVIDENCE HEALDSBURG) HEALDSBURG CACA$100,000–$115,000 / yearWith more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country.
NewDining Services Manager Compass Group North AmericaDining Services ManagerMill Valley, CA$80,000–$85,000 / yearAssists in the responsibility for all food service-related activities and be primarily involved in meal services in a seated dining room setting; including quality improvement, sanitation, infection control and all facility-related activities. With four distinct operating companies - Morrison Living, Unidine, Coreworks, and The Hub, we are shaping the industry's future leaders with a culture of service focused on elevated hospitality for community living across the country.
NewPlanet Fitness - Overnight Member Services Representative - Part Time - Vallejo Taymax GroupPlanet Fitness - Overnight Member Services Representative - Part Time - VallejoVallejo, CaliforniaOur success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Planet Fitness - Member Services Representative - Part Time - Pinole Taymax GroupPlanet Fitness - Member Services Representative - Part Time - PinolePinole, CaliforniaOur success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Planet Fitness - Member Services Representative - Part Time - Vallejo Taymax GroupPlanet Fitness - Member Services Representative - Part Time - VallejoVallejo, CaliforniaOur success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Planet Fitness - Overnight Member Services Representative - Part Time - Pinole Taymax GroupPlanet Fitness - Overnight Member Services Representative - Part Time - PinolePinole, CaliforniaOur success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Outside Services Attendant ClubCorp USA IncOutside Services AttendantSanta Rosa, CAAssist golfers by loading and unloading bags, preparing them for play, answering questions, offering golf course etiquette suggestions, and providing post-round support, including cleaning clubs and delivering them to cars as needed. This position supports the golf operations team by assisting with essential outside services, such as bag handling, cart preparation, range operations, and maintaining the cleanliness of work areas.
Member Services Representative Weekend ReddingMember Services Representative WeekendNapa, CaliforniaJob Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees.
Member Services Representative Crunch Holdings LLCMember Services RepresentativeSan Rafael, CA$16.90–$19 / hourOur gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage bed, and an extensive schedule of Crunch's signature classes including Zumba, BodyWeb with TRX, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more. Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments.
Health Services Coordinator - (LVN/LPN) MBK Senior LivingHealth Services Coordinator - (LVN/LPN)Petaluma, CaliforniaOther Regulatory Requirements: If employed at one of our senior living communities, team members must continually comply with certain laws and regulations that impact the company, including, but not limited to, as applicable, state licensing regulations, the Health Insurance Portability and Accountability Act of 1996 (HIPAA), Resident Rights as defined by the U.S. Department of Health and Human Services, and any other federal or state laws relating to team members’ professional licenses. If employed at one of our senior living communities that receives Medicare or Medicaid funding, team members must not be considered an “Excluded Party” as defined by the U.S. Department of Health and Human Services, any state Medicaid Programs, and any additional federal and state government contract programs.
Member Services Supervisor Crunch - Bay AreaMember Services SupervisorSanta Rosa, CALead and train staff on all club level sales activities including telephone inquiries, guest registrations, Digital Tool Kit club tours and membership enrollments. The Crunch Member Services Supervisor (MSS) will assist with the delivery of an amazing Crunch Member Experience, through a successful operation of the front desk and related departments.
Member Services Representative Crunch - Bay AreaMember Services RepresentativeSanta Rosa, CAGreet all members & guests with a smile and wish them well as they exit the club. Monthly or Weekly Department Meetings Employee Training Meetings.
Member Services Supervisor Active Wellness LLCMember Services SupervisorNapa, CA$20–$26 / hourThis person has the responsibility of being responsive to member needs, assisting with membership billing and account questions, and the collection of outstanding membership fees. The Member Services Supervisor also responds to members' comments and suggestions, acting as the club's first line of communication with members and creating a friendly and welcoming environment.
Service Assistant El Pollo LocoService AssistantSan Pablo, CA$20Maintains a clean exterior of the restaurant including, windows, doors, sidewalks, walls, and a litter free parking lot/Drive thru/trash enclosure. We are in an exponential growth mode and set to have at least 35 El Pollo Loco restaurants by the end of 2030 and eventually looking to a multi-brand expansion throughout the USA.
Valet Attendant PEREGRINE YOUNTVILLE MANAGEMENT LLCValet AttendantYountville, CA$17–$18.50 / hourPart timeThis role assists guests with arrival and departure, luggage handling when needed, and directions or general property information, while maintaining a high level of courtesy, urgency, and attention to safety. Escort guests and deliver luggage to rooms and familiarize them with hotel services and amenities (hours of outlets, pool, and exercise room, etc.).
Bell Attendant TMR OperationsBell AttendantNapa, CaliforniaRespond promptly to guest requests and provide information regarding resort amenities, dining, spa services, and local attractions. Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach.