The Guest Services & Access Specialist Supervisor runs the Center’s daily respite services, maintains clear communication on the Center’s ongoing and event activities, delegates assignments to reception, safety, ambassador, and janitorial staff, and provides coaching for staff how to safely, respectfully, and effectively engage TAY struggling with varying conditions and needs, while building ongoing positive relationships with GLIDE’s internal and external community. The TAY HWC Guest Services & Access Specialist Supervisor models GLIDE’s mission and values, provides leadership and direction for each shift, maintaining building operations, safety, and facilitating respite services for TAY clients accessing the Center 24/7.